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Tag: retail news


Retail Types, Stores

How to Evaluate Online Brands for Your Shelves

August 26, 2021

Via: Independent Retailer

Ecommerce may steal the headlines in today’s retail world, but more than 90 percent of retail sales in the United States still occur in physical stores. This fact has led to an interesting emerging trend — a growing number of […]


E-commerce, Retail Types

How to Build a Successful Omnichannel Experience

August 10, 2021

Via: Independent Retailer

Many retailers see their customers using multiple channels and understand that unifying the relationship between social media, physical locations, and ecommerce options is vital for survival. Knowing that you need to create an impactful omnichannel experience for shoppers is one […]


Customer Engagement, Customer Experience

Perfecting Customer Experience for Post-Pandemic Retail

July 29, 2021

Via: Independent Retailer

Many consumers got comfortable with online shopping during the pandemic, engaging with brands and other shoppers in a virtual sense, but nothing beats the authenticity of in-store experiences. Tango, a leader in Store Lifecycle Management (SLM) solutions, conducted a consumer […]


Retail Types, Stores

In a nutshell what is a pop-up store and what is pop-up retail?

June 18, 2021

Via: Charged

If we had to define a “pop-up” store and understand its true meaning, we could say that it is “a short-lived format that is dedicated to delivering specific brand objectives; whether related to sales, to communications or experiences” (Boustani, 2021b) […]


E-payment & Data Security, Others, Tech

Using AI for Safety & Operations

June 17, 2021

Via: Independent Retailer

Artificial intelligence (AI) is growing as an industry, and there is opportunity for retailers to benefit from the integration of AI technology. Businesses are always searching for new ways to improve their operations and increase their return on investment (ROI). […]


Customer Engagement, Customer Experience

Adapting to Changing Consumer Behavior

June 15, 2021

Via: Independent Retailer

Since March 2020, consumer behavior has shifted in ways we never imagined. Everyone ate differently, choosing to stay home rather than going out to restaurants, they went months without seeing family and friends, and they shopped differently, avoiding in-person interactions […]


Retail Types, Stores

Hope for Retailers

June 10, 2021

Via: Independent Retailer

The holiday season can make or break many small to mid-sized retailers. In 2020, these businesses showed true innovation and found new ways to deliver products to consumers. But now that restrictions are easing and a return to normal seems […]


News & Trends

What Retailers Can Learn from the COVID Vaccine Rollout

May 25, 2021

Via: Independent Retailer

Rolling out new vaccines for a new disease with an ASAP timeline is no small feat, and yet state and federal governments are making it happen. One component of their success so far is the QR (quick response) code, that […]


Customer Engagement, Customer Experience, Retail Types, Stores

Theme Parks Revitalize In-Store Experiences

May 4, 2021

Via: Independent Retailer

The pandemic has shaken up the retail and ecommerce arenas, with much of consumer spending shifting to the latter. It has forced a rethinking of how stores can reconnect with shoppers. In-store experiences are one way brick-and-mortar retailers can stay […]


Customer Engagement, Customer Experience, News & Trends

The 2021 Consumer Culture Report

April 8, 2021

Via: Independent Retailer

Last year brought many unexpected challenges for both retailers and consumers alike. Shopping patterns drastically changed, most likely for the long run, as well as the products that customers were looking for and needed. Amid all of these changes and […]


News & Trends, Retail Types, Stores

More retail pain ahead: UBS predicts 80,000 stores will close in the U.S. by 2026

April 5, 2021

Via: CNBC

Although the pace of store closures has slowed from its 2019 peak, don’t expect the reprieve to last long, according to a new UBS report that suggests America still has far too much retail space per capita. At the end […]


Others, Tech

Make Your Brick-and-Mortar Store Safer with Touchless Tech

November 12, 2020

Via: Independent Retailer

This year’s holiday shopping season will be, without a doubt, the most unusual in memory (thanks to COVID-19), and brick-and-mortar store operators now have more to focus on than ever – from the perpetual generation of enough revenue to stay […]


Retail Types, Stores

How Shopping Appointments Could Help Retailers Survive the Holidays

November 10, 2020

Via: Independent Retailer

The holiday season presents some challenges and opportunities to retailers every year. Now, with COVID concerns and falling sales, the coming holidays may be even more challenging. Amid this confusing time, shopping appointments could provide some needed relief. A few […]


Customer Engagement, Customer Experience, Loyalty Programs

How Retailers Can Stay Connected with Customers in Lockdown

July 30, 2020

Via: Independent Retailer

With COVID-19 and lockdowns around the world, retailers are being hit harder than other business owners. Whether your store is closed due to mandates or lack of foot traffic, you need to adjust your strategy going forward. Customers are more […]


Others, Tech

Four Ways Artificial Intelligence is Transforming Retail Experiences

July 21, 2020

Via: Independent Retailer

Retailers, faced with changing customer needs and a demand for constant innovation, are looking to cutting-edge tech to improve their stores. Most modern businesses collect huge amounts of customer data. A lot of that info goes to waste, however. Artificial […]


Customer Engagement, Customer Experience, Point of Purchase

Holiday Shopping Meets Social Distancing: How to Prepare for Retail’s Busiest Season

July 2, 2020

Via: Independent Retailer

A recent Bloomberg article predicts that even though the U.S. economy is set to reopen soon, the peak shopping season could be filled with “lumps of coal.” This is a festive metaphor that no retailer wants to hear. However, after […]


Suppliers

Four Ways Retailers Can Focus on Supply Chain Management to Handle COVID-19

May 5, 2020

Via: Independent Retailer

COVID-19 is having a tremendous effect on the economy at large and the day-to-day operations of companies around the world. With many business owners wondering how to keep their companies afloat during this time, proper supply chain management is more […]


Customer Engagement, Customer Experience, Others, Tech

Your Plan A for Gen Z: How Retailers Should Tackle the Next Generation

April 21, 2020

Via: Independent Retailer

Generation Z has been described as many things — avid gamers, Snapchat aficionados and tech addicts. Born roughly between 1995 and 2010, this cohort, also known as centennials or post-millennials, has emerged on the retail scene as a force to […]


Customer Experience, Loyalty Programs

Customer Incentive Programs that Drive Loyalty and Growth

January 30, 2020

Via: Independent Retailer

The customer is always right, but not always loyal. Retail establishments across every industry are aware of this. However, it can be tough to create scalable, measurable solutions to keep customers engaged and emotionally connected to your brand — whether […]


Customer Engagement, Customer Experience

The Era of the Digital Reflex

December 26, 2019

Via: Independent Retailer

From the minute customers walk through your doors to the moment they leave, they are utilizing their phones. Whether the customer is on a phone call, scrolling through or posting on social media, or taking pictures with their friends, the […]