Category: Stores

May 18, 2022

The concept of “shopkeeper’s privilege,” which is codified in many state laws, has long granted retailers leeway in detaining customers they “reasonably” suspect of stealing. The pervasiveness of racism in wider society means that leeway often translates to unfair treatment […]

May 17, 2022

Google wants its Brooklyn store to be a place where shoppers “kick back and relax” on its couches and try out its products. Heeding feedback from its Chelsea store customers, the company said it decided to also add support services, […]

May 17, 2022

Walmart Chief Financial Officer Brett Biggs called Q1 “one of the most challenging periods yet” in a disruptive environment marked by inflation and supply chain challenges. For the year, the retailer now expects a small decline in operating income compared […]

May 16, 2022

Walmart Inc. is fostering cross-functional collaboration and standardizing organizational processes to drive efficiencies and a positive work culture. To do this deeper into the company, the retailer has expanded its Wrike work management platform instance outside of Walmart Canada. It […]

May 12, 2022

Flanigan and Gatta join Dollar Tree’s new executive chair, Richard Dreiling, as the Dollar General veterans now helping to steer Dollar Tree in its transformation efforts. Dreiling ran Dollar General as CEO from 2008 to 2015, when he retired. During […]

May 10, 2022

Some big name grocers have been closing store locations against the backdrop of record-breaking inflation. Walmart closed three under-performing locations in April, in Louisville, Cincinnati and Bellevue, Washington, with plans to close two more soon, according to Eat This, Not […]

May 4, 2022

When you run a store, it’s critical to keep a finger on the pulse of your business. Paying attention to metrics like inventory value can reveal a lot about the state of your company’s finances and its operational efficiency. Although […]

April 27, 2022

After four years spent aiming its cashierless stores at densely populated urban markets, Amazon Go wants to see if it can woo the commuters and on-the-go families of suburbia. On Tuesday, the brand known for pioneering Just Walk Out technology […]

April 27, 2022

Friction is one of retail’s biggest pain points, whether its for an ecommerce site or a bricks-and-mortar establishment, the less friction points for the customer, the higher percentage of conversion for the retailer. Checkout friction is one of the largest […]

April 26, 2022

The abstraction of the metaverse remains amorphous, but Meta hopes to promote technologies and demonstrate the metaverse’s potential with its store. “The Meta Store is going to help people make that connection to how our products can be the gateway […]