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Category: Others


Others, Tech

Amazon expects to make an extra $8.8bn by launching new AI search features in bid to become “product discovery engine”

October 22, 2020

Via: Charged

Amazon is set to launch a raft of new machine-learning-powered search bar features which it expects will drive more than $8 billion in extra sales. According to leaked internal documents seen by Business Insider, Amazon is investing heavily in becoming […]


E-commerce, Others, Retail Types, Tech

Google expands visual search in latest shopping push

October 20, 2020

Via: Retail Dive

Google’s various shopping-oriented features are significant to mobile marketers in different ways. For car makers, the AR Autos platform will give them a chance to create 3D and AR renderings of their vehicles to provide a more immersive view of […]


Others, Tech

H&M Extends Virtual Assistant to Google’s Business Messages

October 6, 2020

Via: Retail Info Systems News

Shoppers can now engage with apparel retailer H&M’s virtual assistant and live chat agents directly from services like Google Maps or Google Search. The new integration of Nuance Communications’ virtual assistant and live chat deployment is the first-of-its-kind and allows […]


Others, Tech

COVID-19 may push retailers to use voice assistants instead of touch screens

September 23, 2020

Via: RetailWire

While it’s no longer thought to be a primary source of transmission of the novel coronavirus, people are still thinking twice before interacting with public touch screens. Throughout retail, some are seeing voice-driven technology as a perfect solution that lets […]


Others, Tech

Gucci to launch virtual sneaker creation app Sneaker Garage

September 17, 2020

Via: Charged

Gucci is set to launch an experimental virtual sneaker creation app allowing customers to virtually try on their creations or dress their digital avatars. Gucci Sneaker House will launch later this month and feature the launch of an entirely virtual […]


Others, Tech

Instagram rolls out QR code feature allowing shoppers to instantly link with favourite retailers’ profiles

August 19, 2020

Via: Charged

Instagram is set to launch a new QR code feature enabling customers to connect with their favourite retailers instantly. Retailers will now be able to print out their own QR codes and place them anywhere in their physical store, allowing […]


Customer Engagement, Customer Experience, Others, Tech

Top 10 Retailers for the Digital Experience

August 12, 2020

Via: Retail Info Systems News

Apparel retailer Ralph Lauren took the top spot in Retail Systems Research’s (RSR) fourth annual e-commerce report. The “2020 Retailer Website Performance Evaluation – The Digital Experience: Retailers Who Neglect It Face Serious Consequences” report evaluates 80 major retail websites […]


Others, Tech

Will Retail Chatbots Be the New Normal?

August 4, 2020

Via: Independent Retailer

Chatbots have become an essential feature for retailers across the world. Businesses benefit from these integrations since chatbots can boost sales, assist customers and help the company stand out. Though chatbots are already making progress in the retail world, AI […]


Others, Tech

Four Ways Artificial Intelligence is Transforming Retail Experiences

July 21, 2020

Via: Independent Retailer

Retailers, faced with changing customer needs and a demand for constant innovation, are looking to cutting-edge tech to improve their stores. Most modern businesses collect huge amounts of customer data. A lot of that info goes to waste, however. Artificial […]


Others, Tech

Instagram launches live-streamed festival to support small retailers during “tough times”

July 7, 2020

Via: Charged

Instagram has partnered with Time Out to host a two-day virtual live-streamed festival designed to support small independent retailers. The virtual festival, running from July 9 through July 10, will be streamed via Instagram Live promoting businesses in both New […]