Category: Others

March 12, 2020

With Siri, Alexa and Google voice assistants, help is just a command or question away. The convenience with such technology should, in theory, be appealing to consumers. Research suggests not so much. Though consumers think voice technology is useful, they’re […]

March 9, 2020

Burberry, 1-800-Flowers.com and ASOS recently became the latest retailers to infuse augmented reality (AR) into their apps to help online customers make more informed purchase decisions. Burberry partnered with Google Search technology to enable consumers to use their smartphones to […]

February 24, 2020

Amazon is planning to launch a new chain of grocery stores complete with high-tech automated “microfulfillment” centres to streamline online-order picking. Online orders will be fulfilled by robots in a dedicated hidden space on the perimeter of its new chain […]

February 6, 2020

7-Eleven is piloting a cashierless store at its headquarters in Texas despite the increasing legislative crackdown on the format across the US. The 700sq ft pilot store is now open to employees, selling a range of the convenience store giants […]

January 31, 2020

How we shop and what we buy is changing. Store closures of established department stores or the sudden successes of new direct to consumer brands often feature in the press, but less attention has been paid to what lies under […]

January 15, 2020

Samsung has unveiled a range of cutting edge new retail technology solutions “to help brick-and-mortar retailers reinvent the in-store experience”. At this year’s National Retail Federation (NRF) show, the Korean electronics giant unveiled a “broad range of commercial display technologies […]

January 10, 2020

In-store automation has become a major competitive advantage for retailers promising to attract online shoppers back to the high street. Nearly 60 per cent of customers say they would shift their purchases to a retail store utilising in-store automation over […]

December 19, 2019

It’s likely you’ve seen the not-so-subtle sign of the season that bridges the end of fall and the beginning of winter: shopping season. For shoppers, that means deals, deals, deals. But for retailers, it means a mad dash to attract […]

December 18, 2019

Winners in the retail market are putting data to work. In the case of a national chain the size of Target, that means keeping tabs on an inventory of around 1 million products, then using data to ensure their availability. […]

December 10, 2019

Customer feedback is critical to every retailer and essential to the “2020 RIS Software LeaderBoard.” Based on retailer feedback, here are the top-10 software vendors of the year. It is important to note the LeaderBoard features 51 best-of-the-best charts. None […]