Category: Others

May 8, 2023

Oracle was recently named a leader in the IDC MarketScape: Worldwide Retail Price Optimization Solutions 2023 Vendor Assessment. The list includes retail focused price optimization vendors and is based on their enterprise-grade pricing capabilities, including strategic pricing across channels leveraging […]

April 26, 2023

ChatGPT has dominated headlines across all industries, and while it may be tempting to just jump in, it’s important for retailers to take note of the positives and negatives that come with this new tech tool; a new form of […]

April 25, 2023

Retail Gazette asks David Ivins, channel partner director for RFID software at Checkpoint Systems how RFID can be used in inventory management. How is digital transformation changing retail? If you were to look back to retail 10 years ago, data […]

April 25, 2023

Retailers that prioritize ecommerce recognize that the end-to-end user experience is more important than ever. Consumers expect convenient, interactive shopping experiences, from online to in-store and everything in between. This year, 3D and AR adoption is expected to be one […]

April 24, 2023

Technology has transformed the retail workforce over the last few years. Today, these technologies can be used across broad segments of the employee experience: providing better work-life balance through flexible scheduling; pulse survey tools to gather and listen to regular […]

April 5, 2023

Customer service reps (CSRs) continue to land on lists of the top ten jobs at risk due to advances in conversational artificial intelligence (AI). Some observers, however, are hopeful the technologies only reinvent the role for the customer’s benefit instead […]

March 23, 2023

The study of 107 retail executives also found the adoption of mobile point-of-sale systems and curbside pickup sensors could increase by 2025. While mobile point-of-sale systems and curbside pickup sensors are expected to be popular among specialty and department stores, […]

March 22, 2023

Artificial intelligence (AI) is opening opportunities for retail giants to cut costs and boost efficiency, with many worried about the prospects of job cuts and mass layoffs. The latest research by the Centre for Retail Research (CRR) highlighted astonishing job […]

February 27, 2023

We don’t have a crystal ball, but it’s clear that workforce trends are shifting rapidly, transforming even in just the last two or three years as a result of a pandemic that forced companies to innovate with speed and agility […]

February 23, 2023

The AI revolution is here, and customers already expect to benefit from the convenience it promises to deliver. Widespread interest in and acceptance of AI in all of its forms — particularly among younger shoppers — means that it’s not […]

February 20, 2023

Many retailers are betting on in-store tech to attract and engage customers and this is increasingly becoming an expectation from shoppers. Research from in-store media specialist Mood Media reveals that 41% expect digital payment and self-service technology, while 37% expect […]

February 15, 2023

Technological automation continues to stoke enthusiasm among advocates and fears among detractors, with the former seeing unprecedented new ways to streamline operations and the latter concerned about the potentially devastating impact on the job market. Retail has already witnessed some […]

February 10, 2023

Chinese ecommerce giant Alibaba said on Thursday it was currently working on a rival to Microsoft-backed OpenAI’s ChatGPT. The company joins a number of tech firms racing to get a piece of the market, with Google also launching its own […]

January 19, 2023

Electricals retailer Currys is trialling in-store robots to help customers navigate its product ranges more easily. In partnership with Leeds based technology company UXG, the trial will see four Currys stores, including one of its flagships in Birmingham, introduce ‘KettyBot’. […]

December 2, 2022

Amazon is hoping to spark the interest of a wider range of industries for its cashier-less tech, Just Walk Out, a company vice president said. Just Walk Out (JWO) technology uses a combination of AI and machine learning to keep […]

November 14, 2022

Retailers today are faced with mounting pressure to maximize their bottom lines while maintaining cost expectations for consumers. But amid volatile market changes, ever-evolving customer expectations and increased competition online, this is increasingly challenging to realize. Enter artificial intelligence (AI). […]

November 14, 2022

New university research explores how grocers can take advantage of in-store cameras employing advanced artificial intelligence (AI) technologies to read facial expressions — raising an eyebrow, opening eyes, smiling — to enhance store layouts. “Emotion recognition algorithms work by employing […]

November 7, 2022

Amazon has teamed up with Snap to offer augmented reality fashion experiences that lets customers digitally try on different eyewear brands. Snap’s “virtual try-on” method gives 363 million daily active Snapchat users access thousands of eyewear styles in Amazon Fashion […]

November 3, 2022

A whopping 93% of retailers say there is “vast” or “significant” room for improvement in projects that focus on bringing new digital products and services to market, according to a new report from digital product consultancy Elsewhen. The research reveals […]

October 28, 2022

In today’s competitive and connected retail market, one mistake or delay can result in losing ground to a competitor. One of the most powerful tools you should implement to ensure your long-term success is a retail Enterprise Resource Planning (ERP) […]