July 19, 2024
Via: Retail DiveThe new capabilities are designed to broaden the utility of Simbe’s Tally robots, which the company has deployed with a number of grocers, including BJ’s Wholesale Club, SpartanNash, Schnuck Markets and Wakefern Food Corp. As they autonomously move around stores, […]
June 25, 2024
Via: RetailWireTarget announced plans to distribute a new GenAI-powered chatbot tool to all its associates across its nearly 2,000 U.S. stores by August to help with daily tasks, coaching, and customer assistance. Called Store Companion, the chatbot will become available as […]
June 20, 2024
Via: Retail DiveTarget’s in-house technology team developed the Store Companion chatbot in about six months by using frequently asked questions and process-related documents from stores across the U.S. “We know technology will continue to play an outsized role in the future of […]
Customer Engagement, Customer Experience, Others, Tech
June 4, 2024
Via: RetailWireIn an innovative move that merges reality with the virtual gaming world, IKEA has announced that it will pay a limited number of Roblox players £13.15 or €14.80 per hour to work in its virtual store experience, called “The Co-Worker […]
May 23, 2024
Via: Retail TouchPointsAugmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture audience attention and dollars. Businesses that offer AR-driven experiences are 41% more likely to capture consumer attention than those that do not, according to […]
May 23, 2024
Via: Retail TouchPointsTikTok has given us “girl math” and “boy math,” and now I’d like to add “Tech Math” to the mix. Tech Math is when every technology partner tells you that they have contributed (fill in the blank) $XX million in […]
May 21, 2024
Via: Retail TouchPointsThe retail landscape is transforming, driven by rapid technological advancements and changing consumer behaviors. In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success. Against this backdrop, network analytics emerges as a […]
May 16, 2024
Via: Retail DiveRetailers are continuing to refresh and launch their mobile apps. Alongside Best Buy, other major retailers like Pottery Barn, Williams Sonoma and Costco have introduced and upgraded their own mobile apps in recent months. With its revamped mobile app, Best […]
May 9, 2024
Via: Retail DiveShopsense said its solution is making it easier for consumers and broadcasters to tap into the retail media market, calling it the “fastest-growing advertising segment in the U.S.” The platform makes it seamless for consumers to find and purchase products […]
May 8, 2024
Via: Retail TouchPointsArtificial intelligence has revolutionized the way businesses and individuals operate by using data to power tools that can analyze, respond, predict and create in a manner similar to the human brain. Today, it is hard to imagine any sector where […]
May 7, 2024
Via: Retail TouchPointsMeta has introduced a series of new generative AI tools to help advertisers automate and scale the “diversification of their creative,” which company executives said is key to seeing success from advertising campaigns on its platforms, including Instagram and Facebook. […]
Others, Retail Types, Stores, Tech
May 1, 2024
Via: Retail TouchPointsRetail is in the midst of a significant transformation. With ecommerce reshaping the landscape, physical stores have a unique opportunity to borrow a few strategies from tourist destinations and become experiences beyond the mundanity of walking up and down aisles. […]
April 29, 2024
Via: Retail DiveEstée Lauder is looking to strengthen its AI capabilities after sifting through generative AI use cases submitted by employees last year and becoming an early adopter of ChatGPT Enterprise. “Our partnership with Microsoft has already sparked incredible innovations,” CIO Michael […]
April 18, 2024
Via: Retail TouchPointsWe’ve all heard the analogy of the boiling frog: when a frog is put into a pot of boiling water, it will instantly jump out. However, when the frog is immersed into a pot of lukewarm water that is slowly […]
April 11, 2024
Via: Retail TouchPointsWe are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% […]
April 8, 2024
Via: Retail DiveIn the shifting tides of retail, the prominence of Retail Media Networks (RMNs) has surged, signaling a new dawn of digital marketing within the retail sector. This rise is anchored in the growing imperative for first-party data acquisition as traditional […]
March 26, 2024
Via: Retail TouchPointsCooperative food wholesaler Associated Wholesale Grocers (AWG), which serves independently owned supermarkets, has expanded its partnership with Instacart to offer ecommerce and same-day delivery solutions as well as smart cart technology to its member retailers. More than 800 AWG member […]
March 22, 2024
Via: Retail TouchPointsFood retailers alone lose more than 2 million shopping carts every year. Whether stolen or blown away by the wind, shopping carts can block empty parking places and intersections as well as ditches and storm drains. Abandoned shopping carts aren’t […]
March 7, 2024
Via: Retail TouchPointsQuiet luxury, coastal grandmother, and cottagecore are just a few fashion trends that have emerged from the TikTok era. If you’re like me, you wouldn’t even know where to begin finding an outfit to fit some of these. Is there […]
January 23, 2024
Via: Retail DiveRetailers are turning to generative AI to power search engines and chatbots in a push to make digital experience more helpful and convenient. As generative AI lays the foundations for the next generation of web experiences, retailers are developing use […]