January 19, 2023
Via: ChargedElectricals retailer Currys is trialling in-store robots to help customers navigate its product ranges more easily. In partnership with Leeds based technology company UXG, the trial will see four Currys stores, including one of its flagships in Birmingham, introduce ‘KettyBot’. […]
Customer Experience, Others, Point of Purchase, Tech
December 2, 2022
Via: ChargedAmazon is hoping to spark the interest of a wider range of industries for its cashier-less tech, Just Walk Out, a company vice president said. Just Walk Out (JWO) technology uses a combination of AI and machine learning to keep […]
November 14, 2022
Via: Retail TouchPointsRetailers today are faced with mounting pressure to maximize their bottom lines while maintaining cost expectations for consumers. But amid volatile market changes, ever-evolving customer expectations and increased competition online, this is increasingly challenging to realize. Enter artificial intelligence (AI). […]
November 14, 2022
Via: RetailWireNew university research explores how grocers can take advantage of in-store cameras employing advanced artificial intelligence (AI) technologies to read facial expressions — raising an eyebrow, opening eyes, smiling — to enhance store layouts. “Emotion recognition algorithms work by employing […]
November 7, 2022
Via: ChargedAmazon has teamed up with Snap to offer augmented reality fashion experiences that lets customers digitally try on different eyewear brands. Snap’s “virtual try-on” method gives 363 million daily active Snapchat users access thousands of eyewear styles in Amazon Fashion […]
November 3, 2022
Via: ChargedA whopping 93% of retailers say there is “vast” or “significant” room for improvement in projects that focus on bringing new digital products and services to market, according to a new report from digital product consultancy Elsewhen. The research reveals […]
October 28, 2022
Via: Retail TouchPointsIn today’s competitive and connected retail market, one mistake or delay can result in losing ground to a competitor. One of the most powerful tools you should implement to ensure your long-term success is a retail Enterprise Resource Planning (ERP) […]
October 20, 2022
Via: RetailWireDemonstrating the potential of adding smell to virtual reality (VR), researchers led by Stockholm University recently created a “wine tasting game” in which the user smells wine in a virtual wine cellar and gets points if their guess on aromas […]
October 6, 2022
Via: RetailWireSuzy Davidkhanian, principal analyst at Insider Intelligence, believes that, while the pandemic spurred many consumers to adopt retail app technology as in-store pickup and other omnichannel practices exploded, “many features are gimmicky or glitchy and cause more friction than convenience.” […]
September 28, 2022
Via: Independent RetailerA new survey from Storyblok revealed the latest digital retail trends happening around the Metaverse, CMS proliferation, and increasing website security attacks. The company surveyed 208 retail and ecommerce professionals who directly manage enterprise CMS systems. Content Management Systems Gone […]
September 27, 2022
Via: ChargedCheckmate has secured a $5 million seed funding round led by Fuel Capital to enable its smart shopping tool. Brooklinen, UnSpun and Bala Bangles, will use the cash to accelerate its product development and customer growth. “Checkmate is a tool […]
September 20, 2022
Via: ChargedAlibaba is launching a new, immersive shopping experience in the metaverse on its Tmall Luxury Pavilion platform. The shopping platform will host an AR fashion show accessible to select brands and give shoppers an exclusive ‘Meta Pass’, which confers priority […]
September 14, 2022
Via: Retail TouchPointsOne could argue that few, if any industries have been impacted more by the pandemic, and now by inflation, more than retail. The pandemic not only dramatically altered the way consumers shop, it altered the way retailers operate. Now, inflation […]
August 29, 2022
Via: Retail DiveConsumers are shifting their shopping online. According to eMarketer, e-commerce sales will make up 21% of worldwide total retail sales this year with US retail e-commerce sales expected to surpass $1 trillion dollars. As more consumers turn to their devices […]
August 15, 2022
Via: Independent RetailerWhen successful larger businesses run into operational stumbling blocks, they are often tempted by Enterprise Resource Planning software, better known as ERPs. Meanwhile, brands on a smaller budget often turn to ‘single point’ solutions to overhaul their operations cheaply and […]
August 5, 2022
Via: Independent RetailerAs retailers enter the second half of a highly challenging year of inflation, tightening monetary policies, and resource shortages, many are looking for ways to be more competitive and differentiate their sales and services. Innovation is crucial, but can be […]
August 3, 2022
Via: ChargedRetailers are increasingly investing in mobile self-scanning functionality according to research from RBR. The data found that during the course of 2021, an additional 10,000 stores globally began offering this service, with customers scanning items as they shop either using […]
July 28, 2022
Via: Retail TouchPointsOnline shopping has come a long way in providing consumers with a vision of how products might look on them. Product pages show the clothing on models of different sizes and cosmetics on models in a variety of skin tones. […]
July 27, 2022
Via: RIS NewsOver the last year, Best Buy has been testing new store models to meet the ever-changing needs of consumers. Now the company has launched a new pilot — its first small-format, digital-first store. The new 5,000 square foot store opened […]
July 15, 2022
Via: RetailWireGen-Z is expected to lead the creation of the metaverse, drawn by the allure of gaming, but some surveys indicate that even digital natives need to be convinced of the value of visiting virtual worlds. Piper Sandler’s “Spring 2022 Generation […]