January 30, 2023
Via: ChargedAmazon has announced that shoppers ordering over £120 of groceries through Amazon Fresh will need to pay a delivery fee, starting 28 February. The service is only available to Amazon Prime members who pay £112 per year to participate. The […]
E-payment & Data Security, Tech
January 24, 2023
Via: ChargedAmazon is expanding its partnership with Stripe, deepening the two companies’ long-standing relationship. Under the new agreement, Stripe will become a strategic payments partner for Amazon in the US, Europe, and Canada, processing a significant portion of Amazon’s total payments […]
Customer Experience, E-commerce
January 20, 2023
Via: ChargedAmazon will introduce a new capacity management system for third-party sellers using its fulfilment services that enables the option to bid for additional storage space. Sellers will also be able to request additional Fulfilment by Amazon (FBA) inventory capacity based […]
January 20, 2023
Via: Retail TouchPointsThe U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. Amazon facilities in Deltona, Fla., Waukegan, Ill. and New […]
Customer Engagement, Customer Experience
January 17, 2023
Via: ChargedUS ecommerce giant Amazon has topped a survey which asked shoppers about their spending habits from Retail Week. Both UK grocers Tesco and Asda both followed with Aldi bringing up 4th place. The discount grocer overtook Morrisons to enter the […]
January 12, 2023
Via: Retail TouchPointsWe hear it from retailers all the time. They’ve created a sales presence on Amazon.com, but inexplicably, the vast majority of their sales continue to be generated from their own website. This leaves them frustrated, confused and left leaping to […]
Customer Experience, Loyalty Programs
January 12, 2023
Via: RetailWireThe good news if you are a My Best Buy rewards program member is that you will no longer be required to make a minimum purchase to receive free standard shipping on online orders. The bad news is that you […]
January 10, 2023
Via: Retail DiveAs Amazon scales back its retail operations to some extent, it’s looking outside for opportunities to expand. Clicking a button to “buy with Prime” theoretically expands the suite of perks and conveniences available to Prime members. But the e-commerce company […]
December 30, 2022
Via: RetailWireShoppers planning to visit Macy’s Union Square flagship store in San Francisco for last-minute gifts on Christmas weekend were met with a picket line, as the store’s union went on strike for the two days before the holiday. Better pay, […]
December 13, 2022
Via: Retail TouchPointsAmazon and Staples are piloting a new program that will see the office supply chain join a growing roster of brick-and-mortar retailers that accept returns on behalf of the ecommerce giant. “We have begun testing select Staples locations as drop-off […]
December 9, 2022
Via: ChargedAmazon is planning to roll out a TikTok-like feed on its ecommerce app, in a bid to entice new shoppers through a stream of photos and videos from well-known influencers. The move comes as shopping activity is declining amid the […]
Customer Experience, Others, Point of Purchase, Tech
December 2, 2022
Via: ChargedAmazon is hoping to spark the interest of a wider range of industries for its cashier-less tech, Just Walk Out, a company vice president said. Just Walk Out (JWO) technology uses a combination of AI and machine learning to keep […]
E-payment & Data Security, Tech
November 28, 2022
Via: ChargedAmazon may be able to end two EU antitrust investigations by the end of the year, after changing concessions to tackle concerns over its use of sellers’ data, Reuters reports. By settling the EU investigations, the ecommerce giant will avoid […]
November 16, 2022
Via: ChargedAmazon prices are 13% lower than other retailers for everyday essential items such as food and beverages, according to a new report by global eCommerce analytics company Profitero. The study says there are “stark” online price differences across 15 leading […]
November 14, 2022
Via: ChargedGap has tied up with Amazon to enable the clothing retailer to start selling products on the Amazon Fashion platform in the US and Canada. Customers can shop from an offering of basic, modern essentials for the family, including hoodies, […]
November 11, 2022
Via: ChargedAmazon is under the process of reviewing some of its loss-making divisions as it continues on its path of cutting costs. Amazon is under the process of reviewing some of its loss-making divisions as it continues on its path of […]
November 9, 2022
Via: Retail TouchPointsGlobal downloads of mobile shopping apps were up 16% year-over-year in the first half of 2022 while the number of sessions was up 29%, according to data from the It’s Not Luck, It’s Skill: Make Every Marketing Dollar Count This […]
November 7, 2022
Via: ChargedAmazon has teamed up with Snap to offer augmented reality fashion experiences that lets customers digitally try on different eyewear brands. Snap’s “virtual try-on” method gives 363 million daily active Snapchat users access thousands of eyewear styles in Amazon Fashion […]
November 4, 2022
Via: ChargedAmazon has announced it is pausing hiring for roles in its corporate workforce as it continues to cut back on expenses. The announcement was made via a staff memo which was sent out on Thursday. Last month, Amazon said it […]
November 1, 2022
Via: ChargedFigures from Wunderman Thompson Commerce have revealed that consumers are set to spend up to 50% less than usual this Black Friday. Overall spend per consumer is expected to fall from £168.18 in 2021 back to the 2020 average of […]