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Tag: Amazon


Suppliers

Amazon to start charging delivery fees on Fresh grocery orders

January 30, 2023

Via: Charged

Amazon has announced that shoppers ordering over £120 of groceries through Amazon Fresh will need to pay a delivery fee, starting 28 February. The service is only available to Amazon Prime members who pay £112 per year to participate. The […]


E-payment & Data Security, Tech

Amazon expands Stripe partnership to enhance online payments

January 24, 2023

Via: Charged

Amazon is expanding its partnership with Stripe, deepening the two companies’ long-standing relationship. Under the new agreement, Stripe will become a strategic payments partner for Amazon in the US, Europe, and Canada, processing a significant portion of Amazon’s total payments […]


Customer Experience, E-commerce

Amazon sellers can bid for more storage space with new capacity management system

January 20, 2023

Via: Charged

Amazon will introduce a new capacity management system for third-party sellers using its fulfilment services that enables the option to bid for additional storage space. Sellers will also be able to request additional Fulfilment by Amazon (FBA) inventory capacity based […]


News & Trends

OSHA Cites Amazon for Safety Violations at 3 Warehouses; Company Plans Appeal

January 20, 2023

Via: Retail TouchPoints

The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. Amazon facilities in Deltona, Fla., Waukegan, Ill. and New […]


Customer Engagement, Customer Experience

Amazon tops ranking for customer experience

January 17, 2023

Via: Charged

US ecommerce giant Amazon has topped a survey which asked shoppers about their spending habits from Retail Week. Both UK grocers Tesco and Asda both followed with Aldi bringing up 4th place. The discount grocer overtook Morrisons to enter the […]


E-commerce, Retail Types

Best Practices for Selling on Amazon You May Be Missing

January 12, 2023

Via: Retail TouchPoints

We hear it from retailers all the time. They’ve created a sales presence on Amazon.com, but inexplicably, the vast majority of their sales continue to be generated from their own website. This leaves them frustrated, confused and left leaping to […]


Customer Experience, Loyalty Programs

Will Best Buy customers be okay with its rewards program changes?

January 12, 2023

Via: RetailWire

The good news if you are a My Best Buy rewards program member is that you will no longer be required to make a minimum purchase to receive free standard shipping on online orders. The bad news is that you […]


E-commerce, Retail Types

Amazon expands ‘Buy with Prime’ to all US merchants

January 10, 2023

Via: Retail Dive

As Amazon scales back its retail operations to some extent, it’s looking outside for opportunities to expand. Clicking a button to “buy with Prime” theoretically expands the suite of perks and conveniences available to Prime members. But the e-commerce company […]


News & Trends

Unionization efforts may shift gears in 2023

December 30, 2022

Via: RetailWire

Shoppers planning to visit Macy’s Union Square flagship store in San Francisco for last-minute gifts on Christmas weekend were met with a picket line, as the store’s union went on strike for the two days before the holiday. Better pay, […]


Suppliers

Staples, Amazon Trial Returns Drop-off Program

December 13, 2022

Via: Retail TouchPoints

Amazon and Staples are piloting a new program that will see the office supply chain join a growing roster of brick-and-mortar retailers that accept returns on behalf of the ecommerce giant. “We have begun testing select Staples locations as drop-off […]


E-commerce, Retail Types

Amazon to launch TikTok-like shopping experience in social commerce push

December 9, 2022

Via: Charged

Amazon is planning to roll out a TikTok-like feed on its ecommerce app, in a bid to entice new shoppers through a stream of photos and videos from well-known influencers. The move comes as shopping activity is declining amid the […]


Customer Experience, Others, Point of Purchase, Tech

Amazon wants to expand the appeal of its cashier-less tech

December 2, 2022

Via: Charged

Amazon is hoping to spark the interest of a wider range of industries for its cashier-less tech, Just Walk Out, a company vice president said. Just Walk Out (JWO) technology uses a combination of AI and machine learning to keep […]


E-payment & Data Security, Tech

Amazon may reach EU antitrust settlement by end of year

November 28, 2022

Via: Charged

Amazon may be able to end two EU antitrust investigations by the end of the year, after changing concessions to tackle concerns over its use of sellers’ data, Reuters reports. By settling the EU investigations, the ecommerce giant will avoid […]


FMCG products, Retail Types

Amazon prices 13% cheaper than competitors for essential items

November 16, 2022

Via: Charged

Amazon prices are 13% lower than other retailers for everyday essential items such as food and beverages, according to a new report by global eCommerce analytics company Profitero. The study says there are “stark” online price differences across 15 leading […]


News & Trends

Gap announces tie-up to start selling products on Amazon

November 14, 2022

Via: Charged

Gap has tied up with Amazon to enable the clothing retailer to start selling products on the Amazon Fashion platform in the US and Canada. Customers can shop from an offering of basic, modern essentials for the family, including hoodies, […]


News & Trends

Amazon conducts review on loss-making divisions as it slashes costs

November 11, 2022

Via: Charged

Amazon is under the process of reviewing some of its loss-making divisions as it continues on its path of cutting costs. Amazon is under the process of reviewing some of its loss-making divisions as it continues on its path of […]


News & Trends

Mobile Ecommerce Success Calls for the ‘Instagramification’ of the App Experience

November 9, 2022

Via: Retail TouchPoints

Global downloads of mobile shopping apps were up 16% year-over-year in the first half of 2022 while the number of sessions was up 29%, according to data from the It’s Not Luck, It’s Skill: Make Every Marketing Dollar Count This […]


Others, Tech

Amazon partners with Snap for AR fashion experience

November 7, 2022

Via: Charged

Amazon has teamed up with Snap to offer augmented reality fashion experiences that lets customers digitally try on different eyewear brands. Snap’s “virtual try-on” method gives 363 million daily active Snapchat users access thousands of eyewear styles in Amazon Fashion […]


News & Trends

Amazon pauses corporate hiring as cost-cutting measures continue

November 4, 2022

Via: Charged

Amazon has announced it is pausing hiring for roles in its corporate workforce as it continues to cut back on expenses. The announcement was made via a staff memo which was sent out on Thursday. Last month, Amazon said it […]


News & Trends

Black Friday predictions: Consumer spend to fall by 50% as cost-of-living bites

November 1, 2022

Via: Charged

Figures from Wunderman Thompson Commerce have revealed that consumers are set to spend up to 50% less than usual this Black Friday. Overall spend per consumer is expected to fall from £168.18 in 2021 back to the 2020 average of […]