May 2, 2023
Via: Retail TouchPointsAs National Small Business Month kicks off, some of the biggest names in U.S. commerce — including Walmart, Amazon and Meta — are touting how they support SMBs and introducing new tools and services to help them survive and thrive. […]
April 28, 2023
Via: Retail TouchPointsAmazon’s net sales grew 9% year-over-year to $127.4 billion in Q1 2023. Net income was $3.2 billion for the period, compared with a net loss of $3.8 billion in Q1 2022. Growth in both retail sales and AWS services was […]
April 14, 2023
Via: Retail TouchPointsAmazon is adding convenient payment options to 11 Whole Foods Markets in the Denver area with the rollout of its Amazon One palm recognition solution. Additionally, the SouthGlenn, Colo. store will soon offer the Amazon Dash Cart, a smart shopping […]
April 13, 2023
Via: RetailWireHow fast do consumers want their online orders delivered? Perhaps not as quickly as retailers think, according to a Wall Street Journal article posted yesterday. Jungle Scout’s Consumer Trends Report from July 2021 found 41 percent of consumers expect their […]
April 12, 2023
Via: RetailWireAmazon.com has begun charging return fees on products brought to the UPS Store. The retail and technology giant has begun charging a $1.50 fee when customers drop off product returns at a UPS location instead of a nearby Amazon Fresh, […]
April 4, 2023
Via: ChargedAmazon will close Gloucester-based online shop Book Depository at the end of April following staff reduction announcement. Book Depository was founded by Stuart Felton and a former Amazon employee Andrew Crawford and originally rivaled the tech giant. It focused on […]
March 20, 2023
Via: Retail DiveWith its non-grocery brick-and-mortar stores largely in the rear-view mirror, the pandemic-related e-commerce surge abating and legacy retailers catching up, Amazon has entered a new phase. The e-commerce giant’s most high-profile move of this new era so far has been […]
February 28, 2023
Via: ChargedAmazon may have a relatively small retail footprint of just 48 stores across the globe, however it has certainly made a splash with its bricks-and-mortar strategy. Despite launching in 1994 by Jeff Bezos in Seattle, the online giant didn’t open […]
February 22, 2023
Via: ChargedAmazon is reportedly set to unveil its NFT initiative in the Spring, joining the list of Fortune 500 companies. The world’s largest online retailer plans to introduce a “digital assets enterprise,” according to a report published by Blockworks. The programme […]
February 15, 2023
Via: ChargedAmazon has informed its European vendors that it will now focus on sourcing its products on directly from brands instead of wholesalers, in an email seen by Retail Week. The US retail giant said it had reviewed the options before […]
February 7, 2023
Via: ChargedAmazon is prepped to scale back its air cargo service as demand cools and economic growth slows. According to one of the company’s key air cargo operators said Monday that the ecommerce giant is scaling back on flights this year. […]
February 7, 2023
Via: Retail TouchPointsAmazon has paused expansion of its Amazon Fresh supermarkets and Amazon Go checkout-free convenience stores, CEO Andy Jassy told investors on an earnings call. The ecommerce giant is searching for a “format that we think resonates with customers,” with “differentiation […]
February 6, 2023
Via: Retail DiveInspectors say warehouse workers were subjected to long hours and often had to twist or bend in awkward positions to lift items. A review of on-site injury logs confirmed workers experienced high rates of musculoskeletal disorders, OSHA said. “Amazon’s operating […]
February 2, 2023
Via: ChargedAmazon has appointed two grocery veterans to help ease the brakes off its Fresh operation in the UK. Both Claire Peters and Peter Bowrey have officially joined the company, taking on the roles of vice president of retail and vice […]
February 2, 2023
Via: ChargedThe number of robots ‘working’ at Amazon is drastically increasing, according to Ark Invest’s Cathie Wood. “Amazon is adding about a thousand robots a day. … If you compare the number of robots Amazon has to the number of employees, […]
January 31, 2023
Via: RetailWireIt’s going to become more expensive for Amazon Prime members to have their groceries delivered by Amazon Fresh. Prime members who have gotten their groceries delivered for free with a minimum purchase of $35 will now have to spend at […]
January 30, 2023
Via: ChargedAmazon has announced that shoppers ordering over £120 of groceries through Amazon Fresh will need to pay a delivery fee, starting 28 February. The service is only available to Amazon Prime members who pay £112 per year to participate. The […]
E-payment & Data Security, Tech
January 24, 2023
Via: ChargedAmazon is expanding its partnership with Stripe, deepening the two companies’ long-standing relationship. Under the new agreement, Stripe will become a strategic payments partner for Amazon in the US, Europe, and Canada, processing a significant portion of Amazon’s total payments […]
Customer Experience, E-commerce
January 20, 2023
Via: ChargedAmazon will introduce a new capacity management system for third-party sellers using its fulfilment services that enables the option to bid for additional storage space. Sellers will also be able to request additional Fulfilment by Amazon (FBA) inventory capacity based […]
January 20, 2023
Via: Retail TouchPointsThe U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. Amazon facilities in Deltona, Fla., Waukegan, Ill. and New […]