Category: E-commerce

May 24, 2023

Tapestry (parent company to such brands as Kate Spade and Coach) is bolstering its marketing efforts by leveraging generative AI tech to automate online personalization, and Marks & Spencer is following close behind. Tapestry is implementing technology that automatically generates […]

May 24, 2023

E-commerce is dealing with a bad hangover. We just left a two-year period where practically every category of retail saw unprecedented growth and the bar was raised for everyday e-commerce experiences. Now, merchants across industries are struggling to adjust to […]

May 12, 2023

The connection between cardboard boxes piling up on doorsteps and booming corrugated packaging volumes during the pandemic was obvious. Following dampened results from e-commerce giants during the first quarter of 2023, some concerns arose about the effect e-commerce’s recent downtrend […]

May 9, 2023

A new survey finds consumers increasingly using their mobile devices and retail apps to support the in-store shopping experience. The bad news for retail margins is that shoppers mainly use their phones to find lower prices. The Airship survey of […]

May 8, 2023

Why are so many retailers moving to a headless model for e-commerce? Changes to the way we shop are not slowing but accelerating. And it’s not just COVID that caused these changes. Factors like emerging generations with far different expectations, […]

May 8, 2023

Most retailers are well aware of the value that omnichannel fulfillment brings: greater customer reach, higher sales volumes, better customer satisfaction and higher customer retention levels. Yet, even though they understand what this approach can do for business — and […]

May 5, 2023

Farfetch and Reebok have commercially launched their European partnership, which follows a deal announced by Reebok parent company Authentic Brands Group in 2022. Following its acquisition of Reebok from Adidas in 2022, Authentic tapped Farfetch subsidiary New Guards Group (NGG) […]

May 4, 2023

The fact that online retail stocks have slumped globally since the highs of the pandemic is no secret. Whilst lockdowns and store closures brought an ecommerce gold rush, contrary to many predictions, as restrictions eased and normality resumed, growth started […]

April 27, 2023

As rival TikTok ramps up its shopping initiatives, Meta is streamlining its own commerce strategy to drive more in-platform shopping on Instagram and Facebook. A shift toward a new dynamic for Instagram and Facebook Shops will require companies to enable […]

April 13, 2023

Walmart, which recently told investors that it would be relying more on robots in both stores and its fulfillment network, is laying off 953 workers at its distribution center in Chino, California, according to a WARN notice filed with the […]

April 4, 2023

Amazon will close Gloucester-based online shop Book Depository at the end of April following staff reduction announcement. Book Depository was founded by Stuart Felton and a former Amazon employee Andrew Crawford and originally rivaled the tech giant. It focused on […]

March 23, 2023

For 20-odd years, third-party cookies have reigned supreme in the advertising world as digital ads rocketed to a market worth hundreds of billions of dollars. Retailers and brands wholeheartedly subscribed to conversion measures they didn’t control, but it’s always been […]

March 22, 2023

Nike performed strongly in its third quarter ending February 28, 2023, with a 14% increase in revenue and 20% spike in digital sales. On a currency-neutral basis, online sales were up 24%, while direct sales increased by 22%. In total, […]

March 21, 2023

You’ve probably played with artificial intelligence (AI) chatbot ChatGPT already and felt like you were touching magic. It feels like AI on a level we’ve never seen before, and its existence is massively exciting to all of us working in […]

March 16, 2023

Online sales tend to benefit from rainy and windy conditions, although the impact can be positive or negative depending on the geography, according to a new Adobe study. Combining Adobe Analytics’ analysis of website transactions with weather data from IBM’s […]

March 15, 2023

A study finds 69 percent of retailers treat returns as a cost of doing business, with only 19 percent having a strategic returns program in place. The study from Incisiv found most retailers lack clearly defined metrics to measure their […]

March 8, 2023

THG shoppers will now be able to spread the cost of online purchases after the firm inked a deal with digital credit company Newpay. Newpay has been fully integrated into the checkout and gives customers “seamless access to credit”. The […]

March 6, 2023

The UK’s biggest retailers Marks & Spencer (M&S), Sainsbury’s and Currys criticised the government’s business rates reforms for heavy taxes imposed on physical stores. According to This is Money, shops and other business properties are charged based on their rental […]

March 6, 2023

Retailers are facing higher commodity prices and resulting price increases across most product categories. While sales are up, most of the gains are inflation-driven versus actual volume. Demand is flat or decreasing for traditional retail commerce. In fact, with revenue […]

March 2, 2023

Twitter influencers are turning to TikTok for shopping, preferring it to other social media apps like Instagram and Snapchat, according to the latest study. The Social Media Analytics Platform of GlobalData, a data analytics company, analysed discussions related to shopping […]