September 26, 2023
Via: Retail DiveThe parcel market is tilting in shippers’ favor amid soft delivery demand, giving them an opening to secure new carrier contracts at better rates. As UPS looks to attract more volume after weathering losses during union negotiations, Rent the Runway […]
September 25, 2023
Via: Retail TouchPointsJust as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. (This […]
September 25, 2023
Via: RetailWireThere’s no preserved food here; instead, pickleball is a paddle sport played on a small court that combines aspects of tennis, Ping-Pong, and badminton. Invented by three dads in 1965 on Bainbridge Island near Seattle, Washington, the first pickleball court […]
September 22, 2023
Via: RetailWireIn Chicago, Mayor Brandon Johnson is conducting a feasibility study to determine whether the city could open a municipally owned grocery store in an underserved neighborhood on the South or West side. At least six grocery stores, including four Walmart […]
September 22, 2023
Via: Retail TouchPointsWalmart is actively pursuing what it sees as the “future of retail” in gaming environments. The company shared details about a number of current initiatives — including plans to introduce commerce capabilities into its mobile game House Flip — and […]
September 20, 2023
Via: Retail DiveThe retail industry typically hires hundreds of thousands of people to support holiday operations. But it appears that some companies have pulled back on seasonal hiring so far this year, with plans at their lowest since 2008, CNN reported. But […]
September 19, 2023
Via: Retail TouchPointsThis holiday season, U.S. retail sales from Nov. 1 to Dec. 24 (excluding automotive) are forecast to increase 3.7% from last year, according to Mastercard SpendingPulse, the marketing intelligence firm of Mastercard, which measures in-store and online retail sales across […]
Customer Experience, Point of Purchase
September 18, 2023
Via: RIS NewsThe grocery retailer has extended its ‘Flash’ service for rapid pick-up and delivery orders across multiple banner stores. Albertsons Companies has introduced its Flash grocery service to over 2,000 store locations, offering customers the ability to receive their DriveUp & […]
September 18, 2023
Via: SCMR EditorialIt was a little over 20 years ago at a dinner meeting of supply chain professionals and related service industries that the speaker asked the audience a question which has resonated with me ever since. During his presentation, the speaker […]
September 15, 2023
Via: Retail TouchPointsSeveral grocery retailers are capitalizing on new growth opportunities in the delivery arena by enhancing their services: Albertsons has added 30-minute delivery and pickup services, and Walmart has extended same-day delivery hours to 10 p.m. Additionally, Giant Eagle has partnered […]
September 14, 2023
Via: SCMR EditorialModest retail sales gains remained in effect in August, according to data respectively issued today by the U.S. Department of Commerce’s Census Bureau and the National Retail Federation (NRF). Commerce reported that total August retail sales, at $697.6 billion, were […]
September 12, 2023
Via: Retail TouchPointsEbay has introduced Ebay consignment for luxury products, providing owners with direct access to expert sellers who will list and sell items on their behalf. The service is launching with designer handbags and will add other categories, including jewelry and […]
September 1, 2023
Via: SCMR EditorialLong-established methods for designing supply chains are becoming obsolete. As a result, companies need fresh approaches to keep pace with ever-changing markets and harness new technology’s benefits. Such methods are available, but companies must adopt them and align their supply […]
August 31, 2023
Via: Retail TouchPointsGenerative AI may be generating buzz, but for tech-savvy retailers, AI is not a new technology. Conversational AI has been foundational to many customer experience technologies we now take for granted. Chatbots, Interactive Voice Response (IVR) and intent analysis can […]
August 30, 2023
Via: RetailWireDespite challenges ranging from regulations to noise, cost, safety, and public acceptance, Walmart continues to push ahead with tests of drone delivery. A new partnership with Wing, a drone-delivery provider owned by Alphabet, Google’s parent company, enables air delivery to […]
August 30, 2023
Via: Retail DiveAmid rising operational and delivery costs, Amazon is experimenting with threshold minimums for shipping. “We continually evaluate our offerings and make adjustments based on those assessments,” an Amazon spokesperson said in an email to Retail Dive. In its Q2 earnings […]
E-payment & Data Security, Tech
August 28, 2023
Via: RetailWireAre you ready to live in a cashless society? CBS News reports that a Los Angeles councilwoman introduced a motion this month that aims to ban any retail business that refuses to take cash payments. The councilwoman’s concern is that […]
August 25, 2023
Via: SCMR EditorialVarious reports published late last week indicated that Seattle-based global e-commerce giant Amazon is in the process of rebooting its Amazon Shipping service that it halted at the onset of the pandemic. The service was designed to compete with the […]
August 24, 2023
Via: Retail TouchPointsAs retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative AI to influence consumer shopping and buying decisions. In fact, seven out of 10 marketers in the U.S. are using generative AI […]
August 22, 2023
Via: RetailWireSame-store sales at Walmart’s U.S. stores climbed 6.4% in the second quarter while rival Target’s declined 5.4%, although both discounters warned that consumer spending remains challenged. Doug McMillon, CEO of Walmart, said on a call with analysts, “Jobs, wages, and […]