Top

Tag: retail


Retail Types, Stores

How to Greet Customers in Retail: 20+ Examples to Try in Your Store

September 22, 2022

Via: Lightspeed

I distinctly recall a moment about a year ago. I was with some friends in Denver’s Cherry Creek neighbourhood, an area known for its upscale shopping, dining and hotels. One of my friends was getting married in a couple of […]


News & Trends

Retail Partnerships: What You Need to Know When Partnering with Other Businesses

September 20, 2022

Via: Lightspeed

Teaming up with other businesses can result in a win-win outcome for you and the company you partnered up with. When done right, retail partnerships can result in additional exposure and revenue, and both parties end up happy with more […]


News & Trends

3 disruptive retail trends, and why retailers must adapt

September 19, 2022

Via: Retail Dive

The unprecedented pandemic resulted in a rush of retail innovations that helped many retailers unlock value and improve the customer experience while turning other retailers into casualties of this worldwide disruption – and the changes are likely far from over. […]


News & Trends

5 retail trends driving new imperatives in 2022

September 19, 2022

Via: Retail Dive

Based on conversations we are having with retailers, customers, prospects, analysts and industry experts, we have identified five key trends driving new imperatives. Senior Vice President and General Manager of Oracle Retail, Mike Webster, shared his perspective at Oracle Retail […]


Others, Tech

How Retail is Leveraging Unified Digital Experiences

September 14, 2022

Via: Retail TouchPoints

One could argue that few, if any industries have been impacted more by the pandemic, and now by inflation, more than retail. The pandemic not only dramatically altered the way consumers shop, it altered the way retailers operate. Now, inflation […]


Customer Engagement, Customer Experience

The Next Generation of Shoppers Needs a Next-Generation Strategy

September 6, 2022

Via: Retail TouchPoints

Your grandma shops online. Many baby boomers do. But for retailers, having an online strategy isn’t enough — especially if it’s an outdated one, and only designed for one generation. A new generation of shoppers, Gen Z, are bending online […]


News & Trends

Ikea opens first planning studio on US West Coast to cosy up to US consumers

September 2, 2022

Via: Charged

Ikea is opening the two planning studios as part of a strategy to get closer to US consumers on the West Coast. Two stores based in California opened their doors this week, located in Santa Anita and Long Beach and […]


Editorial

Retail Shares Collapse as Inflation Concerns Rise

August 31, 2022

Via: Natalie Dunn

There is no question about the fact that inflation comes with a wide variety of undesirable effects on the global economy. This year, inflation is affecting the US economy as well as other economies around the world, as it continues […]


Customer Experience, Loyalty Programs

Transactional reward programs are easy, but do they build customer loyalty?

August 26, 2022

Via: RetailWire

Another day, another retail loyalty program launch. Bath & Body Works earlier this week debuted its “new” rewards program, which was soft-launched in July after it began testing in March. Bath & Body Works joins a slew of retailers and […]


Retail Types, Stores

7-Eleven debuts online merchandise shop in bid to be ‘more than just a convenience store’

August 25, 2022

Via: Retail Dive

Launching the online marketplace is another step for 7-Eleven in its efforts to “become more than just a convenience store,” said Marissa Jarratt, executive vice president and chief marketing officer for 7-Eleven, in a press release. 7-Eleven is debuting two […]


Customer Engagement, Customer Experience

3 trends in retail you must know to attract on-the-go consumers

August 22, 2022

Via: Retail Dive

Despite rising inflation and gas price fluctuations, consumers remain optimistic and eager to shop. For retailers, revenue goals hinge on their ability to steer in-transit consumers to their doorsteps, elevating physical stores as key touchpoints in the omnichannel customer journey. […]


FMCG products, Retail Types

Amazon halts Fresh store rollout amid disappointing sales

August 22, 2022

Via: Charged

Amazon’s aggressive grocery push onto the high street has ground to a halt after poor sales amid the cost-of-living crisis. According to a report from the Sunday Times, Amazon has walked away from talks for dozens of potential sites for […]


News & Trends

Retail Entrepreneurship: How to Buy a Business

August 19, 2022

Via: Lightspeed POS

If you’ve always dreamed of running your own store, but don’t know where to begin, buying an existing business may be the perfect solution for you. Purchasing a turn-key business means everything is already in place and you can focus […]


News & Trends

Online retail sales boost overall retail sector performance in July

August 19, 2022

Via: Charged

Online retail sales boosted the retail sector’s performance in July despite the cost-of-living crisis hitting consumers’ wallets. Retail sales volumes rose by 0.3% in July 2022 following a fall of 0.2% in June 2022 and are now 2.3% above their […]


Editorial

Retail Shares Collapse as Inflation Concerns Rise

August 18, 2022

Via: Natalie Dunn

There is no question about the fact that inflation comes with a wide variety of undesirable effects on the global economy. This year, inflation is affecting the US economy as well as other economies around the world, as it continues […]


Customer Engagement, Customer Experience

Retail CMO budgets increased in 2022: Gartner

August 17, 2022

Via: Retail Dive

Retail CMOs have seen a rough few years, even before the impacts of the pandemic set in. In the first couple months of 2020, six retailers had named new CMOs or laid off existing ones in a reshuffling of the […]


News & Trends

Paper or reusable plastic?

August 15, 2022

Via: Retail Dive

For many in the retail and grocery industry, a commitment to sustainability begins with their choice of bag. Planet-friendly packaging and totes help with the reduction of waste and send a strong brand message to consumers. Both paper and reusable […]


Suppliers

Is retail now facing a warehouse crisis?

August 11, 2022

Via: RetailWire

With supply chain bottlenecks easing, a scarcity of warehouse space is promising to replace shipping container shortages as the biggest headache in the global supply chain. Logistics real estate giant Prologis recently predicted an additional 800 million square feet of […]


Customer Engagement, Customer Experience

Improve Retail Pop-Up Experiences with Technology

August 9, 2022

Via: Independent Retailer

As the fall season is rapidly approaching, shoppers are on the lookout for fun events and festivities. Given the welcoming shift to social activities ramping up this year with a decrease in pandemic anxiety, savvy retailers have superheaded the re-emergence […]


News & Trends

Why retailers should integrate text into marketing channels

August 9, 2022

Via: Charged

Retailers should integrate text messages into their marketing channels, according to new research from Wunderkind, surveying over 2,000 consumers. The data revealed that while email is still the preferred marketing channel, text is becoming more prevalent. Approximately 84% saying they […]