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Tag: retail


News & Trends

Retailers are leaving almost half of American consumers without an option to buy

May 10, 2021

Via: Retail Dive

Almost half of U.S. consumers don’t have a credit score or have a credit score under 700, and according to a survey by the Federal Reserve, 30% need financing in order to make an unexpected purchase of $400 or more. […]


News & Trends

The changing role of the CIO in retail

May 10, 2021

Via: Retail Dive

CIOs have been the orchestrators of key technology projects undertaken in response to the pandemic, putting them at the center of initiatives that have reshaped their organizations for an online-heavy environment. Many retailers “were literally asking every day, ‘How are […]


Retail Types, Stores

Office Depot parent plans to break up its retail and B2B businesses

May 6, 2021

Via: Retail Dive

It’s a tough world for an office supply retailer. Competition with big-box generalists and online players, especially Amazon, have taken a toll on both Office Depot and Staples over the years. A physical retail business could complement a B2B unit […]


Customer Engagement, Customer Experience, Retail Types, Stores

Theme Parks Revitalize In-Store Experiences

May 4, 2021

Via: Independent Retailer

The pandemic has shaken up the retail and ecommerce arenas, with much of consumer spending shifting to the latter. It has forced a rethinking of how stores can reconnect with shoppers. In-store experiences are one way brick-and-mortar retailers can stay […]


Retail Types, Stores

3 Strategies for Responding to the Changing Retail Landscape

May 4, 2021

Via: Retail TouchPoints

Retailers sometimes move at a near-glacial pace, planning out huge builds with extreme precision — and sometimes years in advance. With costs being what they are, it only makes sense to map out every aspect of a project down to […]


E-commerce, Retail Types

The art and science of “micro moments” in retailer media

May 3, 2021

Via: Retail Dive

Consumers tend to shop differently across physical and digital channels — typically taking a more routinized approach to purchases — by shopping for essential items first — when shopping online. But even though consumers’ online trips today tend to start […]


E-commerce, Retail Types, Stores

The coming retail renaissance

May 3, 2021

Via: Retail Dive

The retail apocalypse has left retailers scrambling, for years, to innovate forward. No amount of sales, next-gen tech, or masks and sanitizer is going to suddenly make traditional in-store and shopping mall experiences shine like they once did. Something new […]


News & Trends

Retail organizations sue Fed over debit law enforcement

April 30, 2021

Via: Retail Dive

Two retail associations sued the Federal Reserve Board of Governors April 29 over what they claim is a failure by the federal agency to properly enforce a federal law that caps the fees that can be charged on debit transactions. […]


E-commerce, News & Trends, Retail Types

6 Trends that Point To a Holistic Approach to Ecommerce

April 30, 2021

Via: Retail TouchPoints

2020 was a milestone year for ecommerce. Accelerated by lockdowns and social distancing, ecommerce growth that was expected to take years materialized in months. With more consumers spending time and money online, ecommerce entrepreneurs have more opportunities but face the […]


Editorial

Has UX changed the way people shop in the physical world?

April 30, 2021

Via: Diana Beverly Ross

The way we shop in the physical world today is not the same as ten years ago. But why have behaviors changed so much and does online user experience (UX) have something to do with these changes? And what does […]