July 17, 2024
Via: Retail DiveFTI Consulting research has charted the continued e-commerce growth in the years following the beginning of the COVID-19 pandemic. In 2022, the firm predicted that e-commerce sales would exceed $1.07 trillion, a milestone it had previously projected would occur in […]
July 17, 2024
Via: Retail TouchPointsThe last few years have included incredible highs and the deepest of lows for food retailers, from finding workers during the pandemic to tackling widespread supply chain disruptions and rising costs. Organizations have been forced to navigate increased competition, accelerate […]
July 8, 2024
Via: Retail TouchPointsLowe’s Media Network is expanding its offerings to include in-store programmatic audio ads in partnership with Vibenomics, a Mood Media company. Since its 2021 launch, Lowe’s media network has grown significantly and now serves more than 300 brands in the […]
July 8, 2024
Via: Retail TouchPointsUK retailer Co-op is working with Walmart Commerce Technologies to bolster its “quick commerce” operations. The co-operative store network, which operates approximately 2,400 food stores and provides products to more than 6,000 other stores, will implement the Store Assist solution […]
June 28, 2024
Via: Retail DiveWhile the categories of electronics, apparel, furniture and groceries represent the largest portion of online sales at over 50% of overall spend, most consumers are buying less expensive products in those categories as a hedge against inflation. Cosmetics has been […]
June 27, 2024
Via: Retail TouchPointsRetail workers are the backbone of a functioning economy – whether it’s serving food or providing customer support. However, these employees are in a position to face unique safety risks on a daily basis. From the physical strain of repetitive […]
June 26, 2024
Via: Retail DiveThe launch of TikTok’s small business accelerator initiatives follows the U.S. debut of TikTok Shop last September. The in-app e-commerce space allows merchants to connect with millions of users on the platform and create custom product collections on their business […]
June 21, 2024
Via: Retail DiveForter and Talker Research’s report suggests that consumers are altering their shopping behavior in response to ongoing inflation woes. Food-at-home prices saw an annual rate bump of 1.2% in March. The Consumer Price Index’s latest report noted that food prices […]
June 19, 2024
Via: RetailWireMcDonald’s is ending its AI-driven drive-thru ordering experiment with IBM by late July 2024. Despite the end of this partnership, McDonald’s believes AI voice ordering has potential for the future and will continue exploring new solutions for customers who prefer […]
June 13, 2024
Via: RetailWire2024 headlines have so far been dominated by grocery product recalls. In March, Trader Joe’s recalled packages of cashews due to salmonella contamination fears. One month later, the popular retailer issued a similar recall for its basil products for the […]
June 11, 2024
Via: Retail TouchPointsAlibaba.com, the global B2B ecommerce platform of Alibaba International Digital Commerce Group, has launched Alibaba Guaranteed, a program designed to help simplify global sourcing for small- and medium-sized businesses (SMBs). Alibaba Guaranteed will offer products at fixed prices, with shipping […]
June 3, 2024
Via: RetailWireThe concept of flagship stores traces back to the late 19th century, epitomized by grandiose structures like New York’s Steinway Hall. Over time, flagship stores became synonymous with luxury, innovation, and brand identity. With their imposing size and strategic locations […]
May 31, 2024
Via: RetailWireWhile businesses are widely encouraged to respond to negative online reviews, a new study finds responding to positive online reviews is more of a “minefield” and some should be ignored. Researchers at Rensselaer Polytechnic Institute and Baruch College’s Zicklin School […]
May 29, 2024
Via: Retail DiveWalmart is diving deeper into immersive experiences. Walmart Realm features influencer-led, virtual shops that are meant to shorten the distance between inspiration and shopping. “At Walmart, we’re embracing innovation with e-commerce experiences designed with the virtual world at the heart,” […]
May 28, 2024
Via: Retail DiveGameStop on Friday said it had raised $933.4 million from a stock sale. The video game retailer said earlier this month it intended to sell up to 45 million shares of its common stock through an at-the-market offering, according to […]
May 28, 2024
Via: Retail TouchPointsAs continued inflation drives consumers toward more cost-conscious shopping, TJX — the parent company of TJ Maxx, Marshalls, HomeGoods and Sierra — sees an opportunity for expansion. CEO and President Ernie Herrman told analysts on a call discussing the company’s […]
May 24, 2024
Via: RetailWireIt’s not enough that Walmart has decided to open 150 new stores in the U.S. Beyond the real world, Walmart has launched a virtual shopping platform, Walmart Realm, that represents a significant evolution in the world of e-commerce. This innovative […]
May 20, 2024
Via: Retail DiveThe role of the call center agent is changing as customer habits evolve and technology advances. Rising interest in digital self-service prompted L.L. Bean to cut its call center hours starting in July, though a large majority of its 500 […]
May 17, 2024
Via: RetailWireIn the bustling landscape of retail technology, one trend stands out: the burgeoning realm of in-store media networks. While not a new concept, its current surge in attention mirrors the fervor surrounding artificial intelligence. As the retail landscape evolves, industry […]
May 14, 2024
Via: RetailWireGrocery Outlet, the closeout grocer, plans to introduce its first private label program in the third quarter of 2024, with a goal of increasing basket sizes and margins. On the company’s first-quarter analyst call, RJ Sheedy, president and CEO, said […]