September 27, 2023
Via: Retail DiveThe U.S. consumer may be slowing down, but Walmart is not. The retail giant is notching market share gains by leveraging its massive legacy brick-and-mortar footprint as well as embracing new revenue streams, according to recent research from analysts at […]
September 27, 2023
Via: Retail DiveCostco isn’t known for being a digital innovator in retail. But it’s nevertheless on a mission to upgrade its website and mobile app for its members, many of whom shop online and want to use their phones inside stores. The […]
September 27, 2023
Via: RIS NewsFor the sixth consecutive year, RIS has collaborated with wRatings to rank the industry’s top performing retailers. We’ve highlighted the top 100 companies that are continuing to prosper despite the ongoing volatility, analyzing their percentage of market share and how […]
September 26, 2023
Via: Retail DiveThe parcel market is tilting in shippers’ favor amid soft delivery demand, giving them an opening to secure new carrier contracts at better rates. As UPS looks to attract more volume after weathering losses during union negotiations, Rent the Runway […]
September 26, 2023
Via: RetailWireAccording to a recent Bloomberg report, retail employees in the U.S. are “fed up and quitting at record rates.” A McKinsey study from 2022 found that the quit rate for retail and hospitality workers is over 70% higher than the […]
September 25, 2023
Via: RetailWireThere’s no preserved food here; instead, pickleball is a paddle sport played on a small court that combines aspects of tennis, Ping-Pong, and badminton. Invented by three dads in 1965 on Bainbridge Island near Seattle, Washington, the first pickleball court […]
September 22, 2023
Via: RetailWireIn Chicago, Mayor Brandon Johnson is conducting a feasibility study to determine whether the city could open a municipally owned grocery store in an underserved neighborhood on the South or West side. At least six grocery stores, including four Walmart […]
September 22, 2023
Via: Retail TouchPoints“Vulnerability is not winning or losing; it’s having the courage to show up and be seen when we have no control over the outcome. Vulnerability is not weakness; it’s our greatest measure of courage.” This is a quote from author […]
September 20, 2023
Via: Retail DiveThe retail industry typically hires hundreds of thousands of people to support holiday operations. But it appears that some companies have pulled back on seasonal hiring so far this year, with plans at their lowest since 2008, CNN reported. But […]
Customer Experience, Point of Purchase
September 20, 2023
Via: Retail TouchPointsWhat’s the most important aspect of luxury retail design today? If you said “mastering techniques to improve in-person experiential settings,” you’d be exactly right. You might also raise the need for better and more innovative formats that improve customer service […]
September 19, 2023
Via: Retail TouchPointsThis holiday season, U.S. retail sales from Nov. 1 to Dec. 24 (excluding automotive) are forecast to increase 3.7% from last year, according to Mastercard SpendingPulse, the marketing intelligence firm of Mastercard, which measures in-store and online retail sales across […]
September 18, 2023
Via: SCMR EditorialIt was a little over 20 years ago at a dinner meeting of supply chain professionals and related service industries that the speaker asked the audience a question which has resonated with me ever since. During his presentation, the speaker […]
Customer Experience, Point of Purchase
September 18, 2023
Via: RIS NewsThe grocery retailer has extended its ‘Flash’ service for rapid pick-up and delivery orders across multiple banner stores. Albertsons Companies has introduced its Flash grocery service to over 2,000 store locations, offering customers the ability to receive their DriveUp & […]
September 14, 2023
Via: SCMR EditorialModest retail sales gains remained in effect in August, according to data respectively issued today by the U.S. Department of Commerce’s Census Bureau and the National Retail Federation (NRF). Commerce reported that total August retail sales, at $697.6 billion, were […]
Customer Engagement, Customer Experience
September 13, 2023
Via: Retail TouchPointsThe Interactive Advertising Bureau (IAB) has released a preliminary framework to standardize retail media measurement. The framework was developed in collaboration with the Media Rating Council (MRC) as well as 55 companies with a stake in the performance of retail […]
September 8, 2023
Via: RetailWireWalmart added fuel to the expansion of its digital marketplace with an in-person event for third-party sellers. The Walmart Marketplace summit, which started on August 30, invited merchants of all sizes to participate to help Walmart further develop its digital […]
September 7, 2023
Via: SCMR EditorialThe proliferation of e-commerce and the imperative for an omnichannel fulfillment experience has culminated in the advancement of an additional facet within the realm of transportation – namely, the final or last mile. Historically, the transportation framework consisted of a […]
September 7, 2023
Via: Retail TouchPointsInstacart has made a number of updates to its tools for grocers, further expanding its reach beyond its own app. The updates include new features for retailers that use the Instacart Storefront solution to power their ecommerce; updated functionality for […]
September 7, 2023
Via: SCMR EditorialThe National Retail Federation has acquired the Reverse Logistics Association, the association announced today. NRF made the announcement during RLA’s Leadership Summit, taking place in Atlanta this week. “NRF has a long history of convening supply chain professionals to collaborate […]
Customer Engagement, Customer Experience
September 5, 2023
Via: RetailWirePost-purchase experience. An often forgotten part of the shopping journey and ripe for building loyalty and customer lifetime value. Why do retailers frequently leave this critical phase out? It’s easy to skip over. The customer has already paid for their […]