Tag: e-commerce

September 27, 2023

Costco isn’t known for being a digital innovator in retail. But it’s nevertheless on a mission to upgrade its website and mobile app for its members, many of whom shop online and want to use their phones inside stores. The […]

September 27, 2023

For the sixth consecutive year, RIS has collaborated with wRatings to rank the industry’s top performing retailers. We’ve highlighted the top 100 companies that are continuing to prosper despite the ongoing volatility, analyzing their percentage of market share and how […]

September 26, 2023

The Federal Trade Commission and attorneys general from 17 states on Tuesday sued Amazon in the U.S. District Court for the Western District of Washington, alleging anticompetitive practices that they say hurt consumers and Amazon’s marketplace sellers alike. “Our complaint […]

September 26, 2023

The parcel market is tilting in shippers’ favor amid soft delivery demand, giving them an opening to secure new carrier contracts at better rates. As UPS looks to attract more volume after weathering losses during union negotiations, Rent the Runway […]

September 26, 2023

According to a recent Bloomberg report, retail employees in the U.S. are “fed up and quitting at record rates.” A McKinsey study from 2022 found that the quit rate for retail and hospitality workers is over 70% higher than the […]

September 25, 2023

There will be no religious talk in this article, but I will pose a challenging question. Is the shiny new toy of retail media everything the market has made it out to be, or is there a second wave of […]

September 25, 2023

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. (This […]

September 25, 2023

There’s no preserved food here; instead, pickleball is a paddle sport played on a small court that combines aspects of tennis, Ping-Pong, and badminton. Invented by three dads in 1965 on Bainbridge Island near Seattle, Washington, the first pickleball court […]

September 22, 2023

In Chicago, Mayor Brandon Johnson is conducting a feasibility study to determine whether the city could open a municipally owned grocery store in an underserved neighborhood on the South or West side. At least six grocery stores, including four Walmart […]

September 22, 2023

“Vulnerability is not winning or losing; it’s having the courage to show up and be seen when we have no control over the outcome. Vulnerability is not weakness; it’s our greatest measure of courage.” This is a quote from author […]

September 21, 2023

In today’s digital age almost all of us have experienced the thrill of clicking “add to cart” and the subsequent anticipation of our purchases arriving. Yet many of us may not reflect on the multitude of interactions and emotions that […]

September 20, 2023

The retail industry typically hires hundreds of thousands of people to support holiday operations. But it appears that some companies have pulled back on seasonal hiring so far this year, with plans at their lowest since 2008, CNN reported. But […]

September 19, 2023

This holiday season, U.S. retail sales from Nov. 1 to Dec. 24 (excluding automotive) are forecast to increase 3.7% from last year, according to Mastercard SpendingPulse, the marketing intelligence firm of Mastercard, which measures in-store and online retail sales across […]

September 18, 2023

It was a little over 20 years ago at a dinner meeting of supply chain professionals and related service industries that the speaker asked the audience a question which has resonated with me ever since. During his presentation, the speaker […]

September 18, 2023

Last holiday season would have marked a certain “post-pandemic” normalcy, but extreme excess inventory and inflation significantly impeded any anticipated recalibration. This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in […]

September 15, 2023

A crop of AI-powered product discovery startups have arrived, including Lily AI, Pixyle.ai, Syte, ViSenze, and Vue.ai, to better match text and visual online product searches with what consumers are actually looking for. Lily AI’s sophisticated algorithms, for instance, help […]

September 13, 2023

The Interactive Advertising Bureau (IAB) has released a preliminary framework to standardize retail media measurement. The framework was developed in collaboration with the Media Rating Council (MRC) as well as 55 companies with a stake in the performance of retail […]

September 12, 2023

Ebay has introduced Ebay consignment for luxury products, providing owners with direct access to expert sellers who will list and sell items on their behalf. The service is launching with designer handbags and will add other categories, including jewelry and […]

September 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports, behind-the-scenes testing and tales from the front lines, TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. While the ecommerce functionality has […]

September 11, 2023

The internet has radically changed how we find, compare and buy products. The most obvious impact? The rise of online shopping. But now, it has its sights on changing the world of in-store shopping. In-person shopping is enjoying a surge […]