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Tag: e-commerce


Customer Engagement, Customer Experience

Is an influencer a legit career?

September 23, 2022

Via: RetailWire

Many young adults are aspiring to become social media influencers as a career, although the income potential remains questionable. A survey of 1,000 Gen-Zers in the U.S. taken in late July from Highervisibility found just over 27 percent plan to […]


News & Trends

Holiday sales growth expected to slow this season: report

September 13, 2022

Via: Retail Dive

Deloitte’s holiday forecast shows consumers are likely to feel the impact of inflation late into this year. “As inflation weighs on consumer demand, we can expect consumers to continue to shift how they spend their holiday budget this upcoming season,” […]


Customer Engagement, Customer Experience

Navigating the Rising Cost of Acquiring and Retaining Customers? Generate More First-Party Data

September 9, 2022

Via: RIS News

Today, it’s more difficult than ever for e-commerce brands and retailers to connect with customers, especially when the cost of doing business is on the rise. The escalating cost of acquiring and retaining customers means that increasing customer lifetime value […]


News & Trends

Instacart buys e-commerce tech provider Rosie

September 8, 2022

Via: Retail Dive

Instacart’s purchase of Rosie continues its push to diversify beyond its origins and image as a delivery services provider for grocers. In a sign of the significance of the acquisition, Rosie’s staff will take the lead in developing Instacart’s strategy […]


Customer Engagement, Customer Experience

The Next Generation of Shoppers Needs a Next-Generation Strategy

September 6, 2022

Via: Retail TouchPoints

Your grandma shops online. Many baby boomers do. But for retailers, having an online strategy isn’t enough — especially if it’s an outdated one, and only designed for one generation. A new generation of shoppers, Gen Z, are bending online […]


News & Trends

How Brands Can Bolster Women-Owned Businesses

August 30, 2022

Via: Independent Retailer

In 2019, there were approximately 13 million women-owned businesses in the United States. Those companies employed almost 9.4 million Americans and earned $1.9 trillion in revenues. However, the number of women-owned businesses dropped 25 percent during the early months of […]


Others, Tech

How brands are collapsing the e-commerce purchasing funnel with augmented reality

August 29, 2022

Via: Retail Dive

Consumers are shifting their shopping online. According to eMarketer, e-commerce sales will make up 21% of worldwide total retail sales this year with US retail e-commerce sales expected to surpass $1 trillion dollars. As more consumers turn to their devices […]


News & Trends

Amazon audit reveals wage, benefit issues at 40% of potential suppliers

August 16, 2022

Via: Retail Dive

Amazon is making some strides in its efforts to protect worker rights at its vendors after the e-commerce giant ramped up its transparency requirements for supplier operations. “We conduct regular assessments of suppliers of Amazon-branded products,” Amazon said on its […]


News & Trends

Retail disruptors are turning to layoffs to cut costs and restructure

August 9, 2022

Via: Retail Dive

It’s not a great time to be a disruptor in retail. For new companies that hope to challenge big-name brands, a mix of high inflation and changing trends have upended many of the consumer patterns seen during the COVID-19 pandemic. […]


E-commerce, Retail Types

US online retail sales to reach $1.6 trillion by 2027: report

August 8, 2022

Via: Retail Dive

While the COVID-19 pandemic drove the rapid rise of e-commerce in 2020, some of the retail growth shifted from online to offline in 2021, Forrester noted. Brick-and-mortar retail sales rose 14% in 2021 compared to 2020, according to the report. […]


E-commerce, Retail Types

Will the ‘Buy Now, Pay Later’ model overcome economic and regulatory challenges?

July 28, 2022

Via: RetailWire

“Buy Now, Pay Later” (BNPL) services, such as Affirm, Afterpay, Clearpay and Klarna, saw explosive adoption as e-commerce upshifted into a higher gear during the pandemic, but are now facing questions over their sustainability against a tide of rising interest […]


News & Trends

Adidas slashes expectations amid slow recovery in Greater China

July 27, 2022

Via: Retail Dive

Adidas highlighted in its release that second quarter results were slightly ahead of expectations thanks to strong growth in its Western markets and a return to growth in Asia-Pacific. However, the change to its projections for China still constitute a […]


E-commerce, Retail Types

Report: E-commerce sales to exceed $1 trillion this year

July 11, 2022

Via: Retail Dive

FTI Consulting predicts online retail sales will hit the $1 trillion milestone in Q3 this year, a doubling from four years prior. In the early stages of the pandemic, shoppers avoided stores to contain the spread of Covid-19, driving up […]


Others, Tech

Localizing and scaling e-commerce through public web data

July 5, 2022

Via: Payments Dive

It’s no secret that e-commerce is booming globally. In 2021, the industry hit about $4.9 trillion USD in worldwide sales as a result of the pandemic, and they’re predicted to reach $7.4 trillion USD by 2025. However, like with any […]


Suppliers

Supply chain disruptions drive up costs, complexity at large enterprises

July 1, 2022

Via: SCMR Editorial

Two-thirds (66%) of large enterprises globally say they are keeping more stock on hand now compared to the pre-pandemic period, with nearly one in five in total (18%) retaining “significantly more” stock. This growing focus on taking innovative measures to […]


E-commerce, Retail Types

Amazon names grocery veteran to head consumer business

June 22, 2022

Via: Retail Dive

Herrington brings a wealth of online retail experience to his new role, which will put him in charge of a large chunk of Amazon’s operations, including the delivery infrastructure that sits at the heart of the e-commerce giant’s business. Herrington […]


E-commerce, Retail Types

Zara now charges for some returns. Will other retailers follow?

June 8, 2022

Via: Retail Dive

Zara may be in the midst of changing the parameters of e-commerce returns for apparel retailers. The company announced in May that U.K. customers will now be charged 1.95 pounds, or about $2.45, for customers to return online purchases to […]


Suppliers

Supply chains in the age of scarcity

June 3, 2022

Via: SCMR Editorial

In recent months, several respected (or at least large) media outlets have started calling the post-pandemic, Ukraine conflict era the Age of Scarcity. Indeed, from the perspective of supply chain managers the disruption to sources of supply will characterize supply […]


E-commerce, Retail Types, Stores

Delivering Next Level Phygital Marketing for the Future of Retail

May 31, 2022

Via: Independent Retailer

While many believed the pandemic would put the nail in brick-and-mortar’s coffin, brands were quick to pivot and eagerly met their customers where they wanted to shop: online. With mandates continuing to lift nationwide and more folks venturing out in […]


News & Trends

Retailer Secrets of Revenue Growth

May 18, 2022

Via: RIS News

Whether you strive to win a sport championship, a music competition, or a spelling bee, winning requires you to do the same thing: You must out-perform your rivals. Moving up in the annual list of the Top 100 Retailers by […]