July 25, 2024
Via: Retail DiveCEO Chris Cocks said during a Thursday earnings call that Hasbro’s performance on consumer products landed within expectations and that the company is becoming more profitable and improving operations. The earnings came as rival Mattel reported on Tuesday that its […]
July 23, 2024
Via: RetailWireWhole Foods Market launched a new program that enables customers to purchase “surprise bags” of discounted surplus food to save money and minimize food waste. The program represents a partnership with Copenhagen-based Too Good To Go, which describes itself as […]
July 18, 2024
Via: Retail DiveAdidas’ underlying business is showing signs of improvement as the company works through the last of its Yeezy inventory. Excluding Yeezy sales from this year and last, for example, currency-neutral sales were up by an even greater 16% in Q2. […]
July 17, 2024
Via: Retail DiveFTI Consulting research has charted the continued e-commerce growth in the years following the beginning of the COVID-19 pandemic. In 2022, the firm predicted that e-commerce sales would exceed $1.07 trillion, a milestone it had previously projected would occur in […]
July 11, 2024
Via: Retail DiveWhile national brands had four times the amount of total sales ($472 billion) of store brands ($121 billion) for the first half of the year, the Circana data indicates that private brands have roaring popularity. Store brands’ growth in units […]
Customer Experience, Loyalty Programs
July 10, 2024
Via: Retail DiveA well-crafted loyalty program can be a differentiator for brands looking to acquire — and keep — new customers. The study found that the top feature customers want from a program is the ability to earn rewards points toward discounts, […]
July 10, 2024
Via: RetailWireThis past April, CJ 4DPLEX and D’Place Entertainment announced a partnership to open D’Place’s first-ever ScreenX theater at the Mary Pickford Theatre in Cathedral City, California, in May. ScreenX, a 270-degree panoramic cinema format, extends two additional movie screens onto […]
July 9, 2024
Via: Retail TouchPointsLike many industries, retail is currently experiencing a talent shortage. How severe is that shortage? While vacancies for the U.S. job market overall are down 5.6% in the last 12 months, retail vacancies are up 11.6% through April 2024. And, […]
Customer Engagement, Customer Experience
July 9, 2024
Via: Retail TouchPointsLive shopping veteran HSN has launched a new creator platform, HSNfluencer, to directly recruit, manage and analyze its partnerships with online creators. Powered by partnership management platform Impact.com, HSNfluencer allows the company to streamline its relationships with digital creators and […]
July 8, 2024
Via: Retail TouchPointsLowe’s Media Network is expanding its offerings to include in-store programmatic audio ads in partnership with Vibenomics, a Mood Media company. Since its 2021 launch, Lowe’s media network has grown significantly and now serves more than 300 brands in the […]
Customer Experience, Loyalty Programs
July 5, 2024
Via: RetailWireAccording to the fifth edition of Salesforce’s Connected Shoppers Report, retailers still struggle to capitalize on all the customer data flowing into their loyalty programs. The top five barriers to loyalty program ROI (return on investment) were: Lack of customer […]
July 3, 2024
Via: RetailWireAs Americans celebrate Independence Day, retailers nationwide are experiencing one of the summer’s key shopping events. The Fourth of July offers a unique blend of patriotic fervor, tradition, and seasonal activities that influence consumer behavior. According to the National Retail […]
July 2, 2024
Via: Retail DiveParents in almost every income bracket plan to spend more during the back-to-school season compared to last year, with wealthier households (earning over $150,000) increasing their budgets the most. Additionally, despite inflation concerns, parents earning over $50,000 will not cut […]
July 1, 2024
Via: Retail DiveThe calendar may say summer but retailers are already kicking off planning for the make-or-break holiday shopping season. For a brand, getting noticed in this noisy time is hard enough, but driving people to purchase is the ultimate challenge. When […]
July 1, 2024
Via: Retail TouchPointsBoth DTC brands and traditional retailers have seen better days. Unsurprisingly, major retailers always have struggled to keep up with how, where and when Gen Z and young millennials buy things. But more recently, DTC brands are facing a similar […]
June 28, 2024
Via: Retail DiveWhile the categories of electronics, apparel, furniture and groceries represent the largest portion of online sales at over 50% of overall spend, most consumers are buying less expensive products in those categories as a hedge against inflation. Cosmetics has been […]
June 27, 2024
Via: Retail TouchPointsRetail workers are the backbone of a functioning economy – whether it’s serving food or providing customer support. However, these employees are in a position to face unique safety risks on a daily basis. From the physical strain of repetitive […]
June 26, 2024
Via: Retail DiveThe launch of TikTok’s small business accelerator initiatives follows the U.S. debut of TikTok Shop last September. The in-app e-commerce space allows merchants to connect with millions of users on the platform and create custom product collections on their business […]
June 25, 2024
Via: RetailWireTarget announced plans to distribute a new GenAI-powered chatbot tool to all its associates across its nearly 2,000 U.S. stores by August to help with daily tasks, coaching, and customer assistance. Called Store Companion, the chatbot will become available as […]
Customer Experience, Point of Purchase
June 24, 2024
Via: Retail DiveAbout a year after opening its first brick-and-mortar store, DTC luggage brand Monos is plotting greater expansion. “We are excited to weave ourselves into the dynamic tapestry of the Little Portugal community through our Ossington store,” Victor Tam, co-founder and […]