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Tag: e-commerce


Suppliers

Amazon to start charging delivery fees on Fresh grocery orders

January 30, 2023

Via: Charged

Amazon has announced that shoppers ordering over £120 of groceries through Amazon Fresh will need to pay a delivery fee, starting 28 February. The service is only available to Amazon Prime members who pay £112 per year to participate. The […]


E-commerce, Retail Types, Stores

4 fashion ecommerce brands embracing physical retail

January 27, 2023

Via: Charged

Despite proclamations that bricks-and-mortar retail is dead, several major ecommerce companies have recently been exploring the physical shopping environment. For digitally native brands, pop-up stores can offer a small, yet valuable window to make a memorable impression with consumers. By […]


Suppliers

Smartphone shipments plunge to worst low since 2013

January 26, 2023

Via: Charged

Global shipments of smartphones tumbled in Q4 to the lowest level since 2013. Normally the festive period provides a boost for smartphone manufacturers, however thanks to macroeconomic weakness and waning consumer demand, research from IDC claimed. Electronic retailers shipped 300.3 […]


E-commerce, Retail Types

Free returns could be on the way out as consumers prepared to pay

January 26, 2023

Via: Charged

One in four consumers are willing to pay return fees, according to Sendcloud. Major retailers like H&M and Zara have started charging customers for returns, and as a result one in four consumers revealed that they are willing to pay […]


News & Trends

The Future of Retail is Smaller, Crowdsourced and Robot-Powered

January 26, 2023

Via: Retail TouchPoints

Predicting where the next phase of consumer buying behavior is headed has proven notoriously tricky. Ecommerce had been growing at a consistent rate, but its year-over-year growth shot up two to five times faster during the pandemic. And just when […]


E-payment & Data Security, Tech

PayPal ties up with Bold Commerce

January 25, 2023

Via: Charged

PayPal has announced it is partnering with ecommerce tech company Bold Commerce. PayPal is working with Bold Commerce to bring payments and commerce together as the fintech company moves into the growing headless commerce market. “Payment choice and flexibility have […]


E-payment & Data Security, Tech

Amazon expands Stripe partnership to enhance online payments

January 24, 2023

Via: Charged

Amazon is expanding its partnership with Stripe, deepening the two companies’ long-standing relationship. Under the new agreement, Stripe will become a strategic payments partner for Amazon in the US, Europe, and Canada, processing a significant portion of Amazon’s total payments […]


News & Trends

How to Overcome the Labor Shortage in Retail

January 24, 2023

Via: Lightspeed

If you’re in retail, then you’ve likely come across chatter around the Great Resignation. But what exactly is causing it? And what can retailers do to retain workers? Well, it’s important to think of The Great Resignation, not so much […]


News & Trends

Does retail need a data-based rebuild?

January 23, 2023

Via: RetailWire

Australian supermarket Woolworths has succeeded in using analytics to inform and redesign a number of processes core to its business in a short amount of time. In a session at the NRF 2023 Big Show, Brad Banducci, chief executive officer […]


Customer Engagement, Customer Experience

8 DTC retail trends to watch in 2023

January 23, 2023

Via: Retail Dive

2022 was a wild year for retail, with the impact of pressures like inflation largely halting the growth some direct-to-consumer and digitally native brands saw throughout the COVID-19 pandemic. 2023 is starting off to be an equally intense year for […]


Customer Experience, E-commerce

Amazon sellers can bid for more storage space with new capacity management system

January 20, 2023

Via: Charged

Amazon will introduce a new capacity management system for third-party sellers using its fulfilment services that enables the option to bid for additional storage space. Sellers will also be able to request additional Fulfilment by Amazon (FBA) inventory capacity based […]


Customer Engagement, Customer Experience

4 stand-out examples of inclusive retail tech

January 20, 2023

Via: Charged

In today’s crowded ecommerce landscape, retailers are striving to set themselves apart in any way they can – and being as inclusive as possible is a crucial part of that, with disabled consumers accounting for around £274 billion of retail […]


News & Trends

Top 10 Closeout & Liquidation Suppliers

January 20, 2023

Via: Independent Retailer

Sourcing closeout and liquidation wholesale suppliers is a great way for retailers to purchase merchandise on a budget. Many of these companies get their products from retailers that are going out of business, from unwanted customer returns, or shelf pulls […]


News & Trends

OSHA Cites Amazon for Safety Violations at 3 Warehouses; Company Plans Appeal

January 20, 2023

Via: Retail TouchPoints

The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. Amazon facilities in Deltona, Fla., Waukegan, Ill. and New […]


Suppliers

Stuart partners with bodo, providing same-day delivery to ecommerce brands

January 19, 2023

Via: Charged

Last mile delivery specialist Stuart, is partnering with bodo, a logistics platform for ecommerce brands, to provide sustainable, same day and instant deliveries across London. The collaboration will enable ecommerce brands to provide their customers with “more flexible and convenient […]


E-payment & Data Security, Tech

Four Ways Hackers are Outsmarting Retail Cybersecurity

January 19, 2023

Via: Retail TouchPoints

Cybercriminals are constantly evolving their tools and tactics for breaching corporate networks. As retailers get better at protecting their networks from traditional cyberattacks, hackers are adapting to this challenge by finding new security weaknesses, updating old tricks and exploiting new […]


News & Trends

How to Create a Google Business Profile

January 18, 2023

Via: Independent Retailer

Looking for new ways to get your brand noticed? Creating a Google Business Profile can really help. This free tool allows you to take charge of the way your business appears on Google Search and Maps. With a business profile, […]


News & Trends

Mitigate Worker Shortages by Streamlining Recruitment and Hiring Processes

January 18, 2023

Via: Retail TouchPoints

Eric Holwell: Retailers have faced more competition for talent with the rise of “work-from-home” jobs in the past two to three years. In many cases, these jobs pay more in addition to being a safer workspace where employees are less […]


Customer Engagement, Customer Experience

Are retail communications out of sync with consumers?

January 18, 2023

Via: RetailWire

A survey from Emarsys finds retailers failing to align with consumers when it comes to when, how and what they want to hear. When it comes to frequency, the survey found 61 percent of retailers surveyed believe that their customers […]


Customer Experience, Loyalty Programs

What to Do Before Your Best Customer Ghosts You

January 17, 2023

Via: Retail TouchPoints

Relationships can move fast. You meet for the first time, and there’s a spark. You feel like you’ve known each other for years, even though you’ve only spent a few hours together. You quickly get a sense of likes and […]