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Tag: e-commerce


E-payment & Data Security, Tech

Online Fraud: Should You Be Worried?

May 16, 2019

Via: Independent Retailer

We live in a very digitally-conscious age where anyone can do virtually anything with a smartphone. Consumers can make a bill payment, purchase products online, and store their credit card information in their phones so there’s no need to carry […]


Others, Tech

PayPal joins $11M funding round of returns startup

April 25, 2019

Via: Retail Dive

E-commerce has reoriented retail, and growth continues to outpace overall retail sales growth as more legacy retailers expand their digital operations and as pure-plays in several categories continue to enter the space. It’s been a costly shift, not least due […]


Retail Trends

No free returns? More than half of shoppers won’t buy

April 23, 2019

Via: Retail Dive

Yes, returns are costly for retailers, but, as this latest report points out, getting returns right is key to satisfying customers. It’s critical for stores to provide customers with a seamless returns process and multiple payment options, which might mean […]


Customer Engagement, Customer Experience

How to Win a Customer for Life

April 18, 2019

Via: Independent Retailer

For many independent online sellers, getting your website in front of potential shoppers can be challenging. Optimizing SEO is harder and more competitive than ever, with preference often given to larger companies. Social media promotions offer greater visibility, but at […]


Retail Trends

75K stores could shutter by 2026

April 9, 2019

Via: Retail Dive

Retailers last year boosted their store productivity levels nicely: In the last four quarters, productivity has increased an average of 4.1%, up from average growth of 2.9% in the previous four, according to a UBS report. Sales per store is […]


Others, Tech

Report: Amazon readies Alexa-powered earbuds

April 8, 2019

Via: Retail Dive

Amazon has had its hits and misses in the hardware market over the years, and its earbuds indicate that the e-commerce giant seeks to get its Alexa virtual assistant into another category of devices, which could help developers drive engagement […]


FMCG products, Retail Types

FreshDirect’s New Facility Is Driving Its E-Commerce Growth

March 25, 2019

Via: Retail Info Systems News

FreshDirect moved into a new campus last July to help it scale its unique digital experience. RIS’ sister brand Progressive Grocer was invited to FreshDirect’s new Bronx, NY, campus to check out the pure-play e-grocer’s new home. After a tour […]


Customer Engagement, Customer Experience

73% of online shoppers click on Amazon product ads while browsing

March 20, 2019

Via: Retail Dive

The Feedvisor study sheds light on the central role that Amazon plays in most consumers shopping journeys, as 66% start their product searches on the platform and 74% go to Amazon to make a purchase. The finding that 73% of […]


Customer Engagement, Customer Experience

With private brands, Amazon plays the long game

March 19, 2019

Via: Retail Dive

In addition to challenging traditional retailers on many fronts, with vast shipping and fulfillment operations and a marketplace to shore up its endless aisle, Amazon is staking a claim in merchandising both commodities and specialties, with its own private and […]


Others, Tech

Instagram launches in-app checkout with 20 major brands

March 19, 2019

Via: Retail Dive

As Instagram’s parent company Facebook plots a controversial pivot to focus on private and encrypted messaging across its suite of products, the Checkout on Instagram news signals that the popular photo and video sharing app will continue to pursue its […]