June 1, 2023
Via: RetailWireThe rise of remote working presents opportunities for local retail but may require adjustments to new shopping behaviors. For c-stores, for instance, fewer workers heading back and forth from work is negatively impacting both the breakfast daypart (6 a.m. to […]
Customer Engagement, Customer Experience
May 31, 2023
Via: Retail TouchPointsAs a business owner, negative reviews on your product or service can be distressing and damage your reputation and revenue, regardless of whether you are a beginner or an experienced entrepreneur with multiple exits. The key is to remember that […]
May 30, 2023
Via: Retail DiveThe three months ending April 29, were “clearly a disappointing quarter,” Thorn said. A contributing factor to the down quarter, according to Thorn, was the abrupt closure of United Furniture Industries in November. That company was Big Lots’ largest vendor. […]
Customer Engagement, Customer Experience
May 26, 2023
Via: Retail TouchPointsIn ecommerce, where items can’t be physically examined, product visualization plays a key role. Visual demonstration of a product is a powerful way to convey crucial information to online shoppers and influence their choices. Visual content is particularly important for […]
May 24, 2023
Via: RIS NewsTapestry (parent company to such brands as Kate Spade and Coach) is bolstering its marketing efforts by leveraging generative AI tech to automate online personalization, and Marks & Spencer is following close behind. Tapestry is implementing technology that automatically generates […]
May 24, 2023
Via: RIS NewsE-commerce is dealing with a bad hangover. We just left a two-year period where practically every category of retail saw unprecedented growth and the bar was raised for everyday e-commerce experiences. Now, merchants across industries are struggling to adjust to […]
May 19, 2023
Via: RetailWireThe National Retail Federation (NRF) estimated that consumers would spend $274.02 per person on 2023 Mother’s Day and 75 percent would give flowers as a gift. Predicting and delivering these perishable items is a massive challenge, one that Bouqs (pronounced […]
Customer Engagement, Customer Experience
May 18, 2023
Via: Retail TouchPointsWhile retail sales may currently be bouncing back at a rate faster than predicted — increasing by 1.2% between January and February of 2023 — they are still some way behind the comparative period of 2021. To continue on a […]
Customer Engagement, Customer Experience
May 17, 2023
Via: RIS NewsConcerns over an impending recession have forced retailers, brands, and consumers to brace themselves for budget cuts. Whether it’s consumers taking a closer look at their purchases, brands scrutinizing their ad spend, or retailers looking to maximize their profitability, everyone […]
May 17, 2023
Via: RIS NewsThe U.S. Senate Judiciary Committee Subcommittee on Privacy, Technology and the Law hosted a hearing exploring the oversight of artificial intelligence (AI) on Tuesday. The hearing, “Oversight of A.I.: Rules for Artificial Intelligence,” was the first in a series of […]
May 17, 2023
Via: Retail TouchPointsThe economic fallout from the pandemic has had a profound impact on the labor market and society. Worker shortages across industries have created a challenging scenario for countless businesses as they rush to fill job vacancies while still ensuring the […]
May 16, 2023
Via: SCMR EditorialUnited States April retail sales showed gains, according to data respectively issued by the U.S. Department of Commerce’s U.S. Census Bureau and the National Retail Federation (NRF). Commerce reported that April retail sales—at $686.1 billion—were up 0.4% compared to March […]
May 16, 2023
Via: Retail TouchPointsWith the proliferation of retail media properties, it’s beginning to feel like the digital economy is producing walled gardens faster than baby rabbits. This is actually a healthy development. These walled gardens don’t necessarily carry the baggage of the big […]
May 16, 2023
Via: RetailWireA Gartner global survey of 499 supply chain leaders taken late last year finds 65 percent anticipate it will be easier to fund new technology investments, with 73 percent of supply chain IT budgets this year to be allocated to […]
May 15, 2023
Via: Retail DiveRetailers know that increasing online sales is essential to their growth. (It’s projected that by 2026, e-commerce will make up nearly a quarter of total global retail sales.) But certain pain points and challenges in the online retail space hold […]
May 12, 2023
Via: Retail DiveThe connection between cardboard boxes piling up on doorsteps and booming corrugated packaging volumes during the pandemic was obvious. Following dampened results from e-commerce giants during the first quarter of 2023, some concerns arose about the effect e-commerce’s recent downtrend […]
May 9, 2023
Via: RetailWireRetailers operating in the suburbs have benefited from the remote work trend that began when the novel coronavirus pandemic began in 2020. That has led retailers with stores in city business districts to look for space in the suburbs. Foot […]
May 9, 2023
Via: RetailWireA new survey finds consumers increasingly using their mobile devices and retail apps to support the in-store shopping experience. The bad news for retail margins is that shoppers mainly use their phones to find lower prices. The Airship survey of […]
Customer Engagement, Customer Experience
May 8, 2023
Via: Retail TouchPointsAfter a slower-than-expected 2022 holiday season, many retailers have tightened their budgets in 2023. While optimizing budgets in times of financial uncertainty makes sense, such times also provide smart marketers with easier opportunities to improve market position. According to research […]
May 8, 2023
Via: RIS NewsWhy are so many retailers moving to a headless model for e-commerce? Changes to the way we shop are not slowing but accelerating. And it’s not just COVID that caused these changes. Factors like emerging generations with far different expectations, […]