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Category: Loyalty Programs


Customer Experience, Loyalty Programs

How to turn first-time holiday shoppers into repeat, account-holding customers

August 30, 2021

Via: Retail Dive

Last year’s holiday season alone brought in $188.2 billion in online sales and retailers are already gearing up for another surge of orders for the upcoming 2021 season. Although preparing for this influx of orders may be top of mind […]


Customer Experience, Loyalty Programs

The Save Mart Companies Moves to Unlock New Revenue and Increase Customer Loyalty

August 25, 2021

Via: RIS News

The Save Mart Companies is moving to unlock new revenue opportunities and increased digital experiences for its customers across all 202 stores, under the banners of Save Mart, Lucky California, and FoodMaxx. It will leverage the Swiftly platform across its […]


Customer Experience, Loyalty Programs

Will new cash-back cards deliver healthy returns for Walgreens?

August 18, 2021

Via: RetailWire

Walgreens announced on Monday the launch of its new myWalgreens Credit Card program, which features two “industry-first retail health and wellness credit cards.” The two cards — a myWalgreens Mastercard and a private label myWalgreens option — provide cash-back rewards […]


Customer Experience, Loyalty Programs

What benefits do premium loyalty program members value?

August 9, 2021

Via: RetailWire

Through a special arrangement, presented here for discussion is a summary of articles from MarketingCharts, which provides up-to-the-minute data and research to marketers. Seventy-one percent of U.S. consumers belong to a traditional customer loyalty program, with four in 10 belonging […]


Customer Experience, Loyalty Programs

3 ways technology is helping retailers boost loyalty

July 19, 2021

Via: Retail Dive

The retail industry was deep into an omnichannel revolution when COVID-19 entered the picture to drive 10 years of growth in six weeks.1 Customers quickly responded to the changing environment by changing shopping behaviors — leaving retailers to decode the […]


Customer Experience, Loyalty Programs

Walmart, Amazon simultaneously add prescription discounts to membership perks

June 8, 2021

Via: Retail Dive

Walmart’s membership service drew comparisons to Amazon’s Prime before Walmart+ was made public. But for Walmart, any contrasts it can draw are likely more important than similarities, such as free shipping. With Amazon offering drug discounts of its own through […]


Customer Experience, Loyalty Programs

How to drive new customer loyalty

April 12, 2021

Via: Retail Dive

College transfer enrollment still laggiAs we have adapted over the last year, we have seen resiliency and transformation in our personal and professional lives. We have reimagined new ways of approaching our daily lives – including new ways of working, […]


Customer Experience, Loyalty Programs

Phasing in Live Engagement Helps Retailers Build Loyalty with Online Consumers

March 19, 2021

Via: Retail TouchPoints

The retail world is experiencing a significant change in how consumers are interacting with their brands. In 2020, the growth in online sales has accelerated to reach levels not expected until 2022 due to the pandemic. In the U.S. alone, […]


Customer Experience, Loyalty Programs

Bloomingdale’s Revamps Loyallist Program With New Perks For Top Customers

March 1, 2021

Via: Forbes

Besides onboarding a raft of new brands, including many luxury labels, Bloomingdale’s has been investing in its Loyallist program and overhauling perks, with new rewards effective today. Consumers who spend more than $15,000 per year will receive elevated benefits in […]


Customer Engagement, Customer Experience, Loyalty Programs

The Retail Industry Is Ready For A Revolution In Couponing

February 19, 2021

Via: Forbes

Since the dawn of the internet, every corner of commerce has been in a constant state of reinvention as new technologies are leveraged to optimize the buying and selling experience. We’ve seen targeting and customer communications efforts streamlined and revolutionized, […]