Category: Tech

In-Store Media, Tech

Target bets on in-store fulfillment

August 9, 2019

Via: Retail Dive

Retailers are figuring out how to leverage physical stores in the new e-commerce economy and fulfillment has been part of that process. Target is one such retailer, but research suggests the model may not be right for everyone. Target handled […]

Others, Retail Trends, Tech

Nike buys data analytics startup Celect to boost DTC sales

August 7, 2019

Via: Retail Dive

Nike’s acquisition of Celect is the latest sign that the sports apparel giant seeks to boost DTC sales among a variety of distribution channels, including its mobile app and website. The tech-driven drop strategy of selling exclusive, limited-edition items has […]

Others, Tech

In-store robots could get smarter with 5G connectivity

August 2, 2019

Via: Retail Dive

The goal of equipping robots with 5G, according to Badger Technologies CEO Tim Rowland, is to make operations more efficient and consistent and to improve customer service. “By alleviating in-store connectivity and processing constraints with 5G, Badger’s multi-purpose robots can […]

Customer Experience, Point of Purchase, Self-Checkout, Tech

Shoppers spend less at Amazon Go than other convenience stores

July 25, 2019

Via: Retail Dive

This analysis comes just after Amazon announced its plans to open more Amazon Go stores in Chicago and Seattle. Though the company’s physical store operations are relatively new, it appears to be in line with the shopping patterns of other […]

Others, Tech

Shopping on smart speakers is growing faster than previously forecast

July 10, 2019

Via: Retail Dive

EMarketer’s revised forecast of smart speaker shopping indicates that U.S. consumers are gradually growing more comfortable with the idea of using voice commands to research products and make direct purchases. Smart speakers are most effective at marketing digital goods like […]

Others, Tech

Tech has made shopping easier, but consumers still face basic hurdles

July 2, 2019

Via: Retail Dive

NRF’s research suggests that consumers are starting to adopt retailer’s technological innovations, including self-checkout, mobile payments and BOPIS. However, retailers still have a way to go before achieving greater satisfaction among customers. In addition to improving features and review searches […]

E-payment & Data Security, Tech

Google Pay expands PayPal integration

June 24, 2019

Via: Retail Dive

The new integration furthers e-commerce efforts to meet customers where they are by providing a variety of payment options. Jose Ugia, a Google Developers engineer, pointed out in the company’s blog post that customers who choose to use their PayPal […]

Others, Tech

Robots are Finally Rolling Into Retail Stores

June 20, 2019

Via: Independent Retailer

In April, employees of Stop & Shop, a grocery chain in New England, went on strike for eleven days. However, there was one notable exception. Marty, Shop & Shop’s newest employee, continued his work in the stores’ aisles. Marty is […]

Others, Tech

MAC Cosmetics tries on YouTube’s newest AR ad formats

June 19, 2019

Via: Retail Dive

Google’s new mobile formats aim to make its advertising more valuable for consumers by letting them engage with brands’ products on the mobile web in more immersive ways, a vital move for Google’s ad growth amid greater competition from popular […]

Others, Tech

Amazon releases tools for kid skills in Alexa

June 17, 2019

Via: Retail Dive

Allowing outside developers onto Amazon’s platform is yet another step in the company’s efforts to captivate a younger market. The company introduced the Amazon Echo Dot for children, complete with a suite of kid-focused content, apps and skills, in April […]