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Category: Tech


E-payment & Data Security, Tech

In The COVID-19 Era, AI Is Retail’s Best Shield Against Fraudsters

July 15, 2020

Via: Retail TouchPoints

When retail historians compile the definitive chronicle of this era, they will recall something remarkable: as merchants across the nation responded to the COVID-19 outbreak by shifting more operations online, two years’ worth of e-Commerce growth got crammed into two […]


Others, Tech

Instagram launches live-streamed festival to support small retailers during “tough times”

July 7, 2020

Via: Charged

Instagram has partnered with Time Out to host a two-day virtual live-streamed festival designed to support small independent retailers. The virtual festival, running from July 9 through July 10, will be streamed via Instagram Live promoting businesses in both New […]


Others, Tech

Gucci launches AR Snapchat lens allowing users to virtually try on its shoes

June 29, 2020

Via: Charged

Gucci has launched a new augmented reality (AR) tool on Snapchat allowing users to virtually try on its range of shoes in-app. Snapchat announced a raft of new features for brands earlier this month, including a new ‘AR shoe-try on’ […]


E-commerce, Others, Retail Types, Tech

Voice Commerce: Stress Customer Value Both In-Store And At Home

June 23, 2020

Via: Retail TouchPoints

For nearly a decade, the retail industry has been debating whether voice commerce is a passing buzzword or a viable, valuable engagement and sales touch point. However, recent announcements from Amazon, Apple and Google regarding their efforts to help manage […]


E-payment & Data Security, Retail Trends, Tech

Contactless payments jump 10% as non-essential stores reopen

June 23, 2020

Via: Charged

Contactless payments increased by 10 per cent last week as retailers across the country reopened their doors to the public. As the government allowed non-essential retailers to re-open for the first time in 82 days last week, data from Barclaycard […]


E-payment & Data Security, Tech

Amazon hit with largest DDoS cyber attack in history

June 19, 2020

Via: Charged

Amazon was hit by the largest DDoS attack ever recorded for over three days in what experts are calling a “warning we should not ignore”. Amazon Web Services (AWS), on which thousands of retailers rely on to operate online, managed […]


E-commerce, E-payment & Data Security, Retail Types, Tech

WhatsApp launches Pay feature allowing users to buy items from retailers in-app

June 16, 2020

Via: Charged

WhatsApp has launched WhatsApp Pay allowing users to send money and pay for goods for free without leaving the app. WhatsApp Pay has been launched in its second largest maket Brazil where the Facebook-owned messaging app has more than 120 […]


E-payment & Data Security, Tech

Claire’s customers card details stolen in month-long cyber attack

June 16, 2020

Via: Charged

Claire’s customers may have had their card payment details stolen after the brand and its sister company Icing were hit by a skimming cyber-attack. The accessories retailer, which was forced to shut its entire physical store estate in 2018, saw […]


Others, Tech

How Robots Can Help Retail Operate Safely Again

June 15, 2020

Via: Retail TouchPoints

Before COVID-19, the brick-and-mortar shopping differentiator for the consumer was the in-person experience: They could try on the goods, or just see them in context. They could lie down on that mattress. It wasn’t a problem if customers opened that […]


E-payment & Data Security, Tech

As Contactless Payment Use Grows, Here’s What Consumers Need To Know About Fraud Prevention

June 8, 2020

Via: Retail TouchPoints

Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. shoppers and retailers during the pandemic, because the coronavirus can stay viable on many surfaces for hours or even days. Waving an NFC-enabled card or smartphone […]