Category: Tech

July 19, 2024

The new capabilities are designed to broaden the utility of Simbe’s Tally robots, which the company has deployed with a number of grocers, including BJ’s Wholesale Club, SpartanNash, Schnuck Markets and Wakefern Food Corp. As they autonomously move around stores, […]

July 2, 2024

As a retailer, your point of sale (POS) system is arguably the most important tool that you have. Your POS system makes ringing up sales possible, allowing you to complete the checkout process with ease. In many cases, your POS […]

June 25, 2024

Target announced plans to distribute a new GenAI-powered chatbot tool to all its associates across its nearly 2,000 U.S. stores by August to help with daily tasks, coaching, and customer assistance. Called Store Companion, the chatbot will become available as […]

June 20, 2024

Target’s in-house technology team developed the Store Companion chatbot in about six months by using frequently asked questions and process-related documents from stores across the U.S. “We know technology will continue to play an outsized role in the future of […]

June 18, 2024

As the regulatory landscape and practical applications of third-party data continue to shift, brands must adjust their investment and priorities to tactics that allow them to collect their own customer data. Not only will this help them strengthen their ability […]

June 4, 2024

In an innovative move that merges reality with the virtual gaming world, IKEA has announced that it will pay a limited number of Roblox players £13.15 or €14.80 per hour to work in its virtual store experience, called “The Co-Worker […]

May 30, 2024

PayPal is entering the media business with plans for a new advertising platform that will draw on its relationships with millions of consumers and merchants to help the latter “sell more products and services effectively,” according to a company statement. […]

May 23, 2024

Augmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture audience attention and dollars. Businesses that offer AR-driven experiences are 41% more likely to capture consumer attention than those that do not, according to […]

May 23, 2024

TikTok has given us “girl math” and “boy math,” and now I’d like to add “Tech Math” to the mix. Tech Math is when every technology partner tells you that they have contributed (fill in the blank) $XX million in […]

May 21, 2024

The retail landscape is transforming, driven by rapid technological advancements and changing consumer behaviors. In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success. Against this backdrop, network analytics emerges as a […]

May 16, 2024

Retailers are continuing to refresh and launch their mobile apps. Alongside Best Buy, other major retailers like Pottery Barn, Williams Sonoma and Costco have introduced and upgraded their own mobile apps in recent months. With its revamped mobile app, Best […]

May 9, 2024

Shopsense said its solution is making it easier for consumers and broadcasters to tap into the retail media market, calling it the “fastest-growing advertising segment in the U.S.” The platform makes it seamless for consumers to find and purchase products […]

May 8, 2024

Artificial intelligence has revolutionized the way businesses and individuals operate by using data to power tools that can analyze, respond, predict and create in a manner similar to the human brain. Today, it is hard to imagine any sector where […]

May 7, 2024

In recent years, “buy now, pay later” (BNPL) services have surged in popularity, offering consumers the flexibility to make purchases and spread payments over time. While BNPL is touted as a convenient solution, the reality for some users has been […]

May 7, 2024

Meta has introduced a series of new generative AI tools to help advertisers automate and scale the “diversification of their creative,” which company executives said is key to seeing success from advertising campaigns on its platforms, including Instagram and Facebook. […]

May 1, 2024

A major trade group, the National Retail Federation, objected Friday to a landmark litigation settlement some merchants reached with the card networks Visa and Mastercard last month over past overcharges. The NRF, which represents thousands of U.S. retailers, told the […]

May 1, 2024

Retail is in the midst of a significant transformation. With ecommerce reshaping the landscape, physical stores have a unique opportunity to borrow a few strategies from tourist destinations and become experiences beyond the mundanity of walking up and down aisles. […]

April 29, 2024

Estée Lauder is looking to strengthen its AI capabilities after sifting through generative AI use cases submitted by employees last year and becoming an early adopter of ChatGPT Enterprise. “Our partnership with Microsoft has already sparked incredible innovations,” CIO Michael […]

April 18, 2024

We’ve all heard the analogy of the boiling frog: when a frog is put into a pot of boiling water, it will instantly jump out. However, when the frog is immersed into a pot of lukewarm water that is slowly […]

April 12, 2024

Bankrate’s research offers some insight into which demographics are gravitating toward BNPL platforms. While consumers with an annual household income of $100,000 or more made up the smallest group of BNPL users (39%), consumers earning between $80,000 and $99,999 made up […]