With COVID-19 and lockdowns around the world, retailers are being hit harder than other business owners. Whether your store is closed due to mandates or lack of foot traffic, you need to adjust your strategy going forward.
Customers are more timid than ever about venturing out in public and going into stores. To mitigate this, you can implement helpful strategies to stay connected with them during the lockdown. That way, you can strengthen your relationship and keep your brand top of mind when they’re ready to go shopping again. Here are 4 great ways independent retailers can stay connected with customers in lockdown.