Customer Engagement, Customer Experience
January 30, 2023
Via: RetailWireSheetz is reviewing its “smile policy” that forbids associates from having “missing, broken, or badly discolored teeth (unrelated to a disability)” following an exposé by Business Insider. Sheetz’s spokesperson Nick Ruffner told the Philadelphia Inquirer, “Throughout our history to date […]
Customer Engagement, Customer Experience
January 25, 2023
Via: RetailWireWalmart last week unveiled a new program, Walmart Business, to serve the needs of small and medium-size businesses (SMBs) and nonprofit organizations. The retailing giant has launched a new website featuring the products that its business customers need at the […]
November 16, 2022
Via: Retail TouchPointsInflation continued to loom in Q3 2022 and it has proven to be the defining force for many retailers. Walmart’s comparable sales rose 8.2% as shoppers flocked to the retail giant for inexpensive groceries, while Target’s comparable sales rose 2.7% […]
November 15, 2022
Via: RetailWireAmid a continued tight labor market, holiday help appears to be less in demand this year due to the souring economy. Retailers added 162,000 workers in October, down 28 percent from October 2021, according to an analysis of Bureau of […]
November 1, 2022
Via: Retail DiveIf rent is an indicator of how well retailers and brands are bouncing back from the various impacts of the COVID-19 pandemic, then recovery remains shaky at best. A survey from Alignable found that the rent delinquency rate for small […]
October 11, 2022
Via: RetailWireNew research forecasts that imports to American ports will fall to the lowest level in nearly two years by the end of 2022. The National Retail Federation and Hackett Associates last week released their monthly Global Port Tracker, which found […]
August 31, 2022
Via: Natalie DunnThere is no question about the fact that inflation comes with a wide variety of undesirable effects on the global economy. This year, inflation is affecting the US economy as well as other economies around the world, as it continues […]
August 30, 2022
Via: Retail DiveAs Walmart expands its InHome delivery program, the myQ partnership will help the retailer expand the in-garage option for shoppers who don’t want workers entering their home but are also uncomfortable with the idea of having packages left on their […]
June 24, 2022
Via: Retail DiveWalmart has taken a stake in Symbotic Inc. amounting to 11.1% of the company’s total common stock and 4.3% of its voting power, according to a securities filing. The disclosure comes after Walmart announced in May that it was bringing […]
June 20, 2022
Via: ChargedWalmart has launched a TV shopping partnership with Roku to help “make TV streaming the next ecommerce shopping destination.” The two companies have inked a deal that will make Walmart the exclusive retailer allowing streaming viewers to purchase products fulfilled […]
June 14, 2022
Via: RetailWireSam’s Club will start charging most members a $4 curbside-pickup fee after June 28. Free curbside pickup was traditionally reserved for Plus members, but the fee was waived “for a limited time” for Standard members in June 2020 in light […]
June 1, 2022
Via: RetailWireAmazon.com is slamming federal legislation that would bar the company from giving preference to its products over items sold by other sellers on its site. Brian Huseman, Amazon vice president of public policy, writes on a company blog that two […]
May 19, 2022
Via: Retail TouchPointsWith heady revenue predictions for retail media north of $100 billion and with equally impressive growth rates, it’s not surprising to see a surge of retailers opening advertising shops in attempts to capture share. But we’re still in the early […]
May 17, 2022
Via: Retail DiveWalmart Chief Financial Officer Brett Biggs called Q1 “one of the most challenging periods yet” in a disruptive environment marked by inflation and supply chain challenges. For the year, the retailer now expects a small decline in operating income compared […]
May 16, 2022
Via: RIS NewsWalmart Inc. is fostering cross-functional collaboration and standardizing organizational processes to drive efficiencies and a positive work culture. To do this deeper into the company, the retailer has expanded its Wrike work management platform instance outside of Walmart Canada. It […]
May 10, 2022
Via: RetailWireSome big name grocers have been closing store locations against the backdrop of record-breaking inflation. Walmart closed three under-performing locations in April, in Louisville, Cincinnati and Bellevue, Washington, with plans to close two more soon, according to Eat This, Not […]
April 20, 2022
Via: SCMR EditorialPlug Power, a provider of turnkey hydrogen solutions, has announced an agreement with Walmart for an option to deliver up to 20 tons per day of liquid green hydrogen to power material handling lift trucks across the retailer’s distribution and […]
April 12, 2022
Via: RetailWireTarget’s is selling used apparel through a new relationship with ThredUP. The retailer, as of late March, has its own page on ThredUP featuring a selection of used apparel curated by its team from the resale platform’s assortment, according to […]
March 11, 2022
Via: ChargedEcommerce giant eBay is planning on doubling its advertising revenue to $2 billion by 2025, according to Alex Kazim, the company’s head of global advertising, on its investor day. The plans include a strategy to roll out an ad format […]
March 3, 2022
Via: Retail DiveFor many companies, an unexpected bill for $400 million would be a crucible, if not the beginning of a tailspin. For Walmart, the world’s largest company by revenue, it was a mere speed bump. That figure, $400 million, was what […]