Tag: Walmart

Customer Engagement, Customer Experience, Retail Types, Stores

Has Walmart come up with an answer to Best Buy’s Geek Squad?

October 13, 2020

Via: RetailWire

Walmart is taking part in a pilot program to test the viability of offering consumer electronics and technology services to its customers at a fraction of what similar services such as Best Buy’s Geek Squad cost. The retailer is setting […]

Retail Trends

Walmart’s Health Plans Launch In Time For Medicare Open Enrollment

October 6, 2020

Via: Forbes

Walmart is launching health plans through a new brokerage that will be available for the first time for seniors signing up this fall for Medicare medical and drug benefits in 2021. The move announced Tuesday by Walmart comes at a […]

Customer Engagement, Customer Experience, Retail Types, Stores

Walmart reimagines its supercenters

October 1, 2020

Via: RetailWire

Walmart has introduced a new store design to help millions of customers who shop at its supercenters every year reap the full advantages of the “omni-shopping experience.” In a blog post, Janey Whiteside, the retailer’s chief customer officer, says the […]

Retail Types, Stores

Walmart has changes in-store as the holidays near

September 25, 2020

Via: RetailWire

The Christmas selling season is kicking off earlier than ever and Walmart announced on Wednesday its plans to meet the needs of its customers at this time. The retailer said it plans to hire an additional 20,000 workers to help […]

Retail Types, Stores

A successful diversity initiative led to an unintended consequence at Walmart

September 24, 2020

Via: RetailWire

A Bloomberg article on Walmart tells the story of an unintended consequence that arose as a result of the retailer’s commitment to greater gender diversity. Walmart, in 2009, faced a glaring disparity between the percentage of women it had in […]

Customer Experience, Point of Purchase

Half of holiday shoppers plan to use curbside or contactless pickup: survey

September 22, 2020

Via: Retail Dive

This year’s holiday season spending could be similar to last year’s, with 60% of consumers saying they will “spend about the same,” according to’s findings. That result falls in line with a recent Deloitte report estimating that retail holiday […]

Retail Types, Stores

Walmart Reorganizes Operations And Hikes Pay

September 21, 2020

Via: Forbes

You have to admire John Furner the new CEO of Walmart’s domestic stores. He just announced organizational changes that are dramatic and will raise pay for 165,000 associates. The company has announced a team based operating structure in Supercenters. It […]

E-commerce, Retail Types

Amazon continues hiring frenzy offering 100,000 more jobs as workforce surpasses 1 million

September 15, 2020

Via: Charged

Amazon is set to expand its global workforce by 10 per cent as it embarks on its latest hiring spree offering 100,000 jobs across the US and Canada. Amazon has announced plans for its latest and most ambitious hiring spree, […]

E-commerce, Retail Types, Suppliers

Amazon and Walmart’s emerging delivery drone battle escalates with Zipline deal

September 14, 2020


Walmart announced Monday that it’s partnering with Zipline — a company best known for its medical drone operations in African countries like Ghana and Rwanda — to launch a delivery service of select health and wellness products in the U.S. […]

E-commerce, Retail Types

Rethinking E-Commerce Operations In the Face Of COVID-19’s Holiday Season

September 11, 2020

Via: Retail TouchPoints

Beginning in late July, a number of major retailers announced that they would be closing stores on Thanksgiving Day for the first time in years. Walmart kicked it all off, stating they would be closing their stores on the major […]