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Category: Point of Purchase


Customer Experience, Point of Purchase

Purchases That Come Back to Haunt You

November 21, 2019

Via: Independent Retailer

A higher percentage of sales are starting to result in returns. Many people order items with no intention of keeping them. Sometimes it’s a matter of short-term usage, such as buying a new suit for an event, and returning it […]


Customer Experience, Point of Purchase, Retail Trends

Half of shoppers would give up low online prices for personalized service

November 4, 2019

Via: Retail Dive

Young millennials and Gen Z shoppers are a major area of opportunity for retailers with brick-and-mortar locations this holiday season. Coldwell Banker Commercial found that the demographic aged 18-34 is most likely to go to stores “to kill time” than […]


Customer Experience, Point of Purchase

How Retailers Can Overcome BOPIS Challenges to Drive Growth

August 29, 2019

Via: Retail Info Systems News

Consumers are embracing buy-online-pickup-in-store (BOPIS) in droves, and retailers in every segment are racing to implement the fast-fulfillment service. But without the right technology and processes in place retailers struggle to provide the service and alienate fickle shoppers who demand […]


Customer Experience, E-commerce, Point of Purchase, Retail Trends, Retail Types, Stores

Amazon Prime members more likely to make in-store purchases

August 6, 2019

Via: Retail Dive

Though consumers are using digital tools to make purchasing decisions, they continue to shop offline. DMI’s research appears to illustrate that consumers will use artificial intelligence tools, mobile technology and Amazon’s search engine to find new products, but ultimately they […]


Customer Experience, Point of Purchase, Self-Checkout, Tech

Shoppers spend less at Amazon Go than other convenience stores

July 25, 2019

Via: Retail Dive

This analysis comes just after Amazon announced its plans to open more Amazon Go stores in Chicago and Seattle. Though the company’s physical store operations are relatively new, it appears to be in line with the shopping patterns of other […]


Customer Experience, FMCG products, Point of Purchase, Retail Types

Walmart Tests the Pickup-Only Waters

July 24, 2019

Via: Retail Info Systems News

Walmart opened the doors—or car lanes more aptly—this month to its first Pickup Point concept store. The 40,000-square-foot Walmart Pickup Point in Lincolnwood, IL, will fulfill online orders through pickup or delivery options, but shoppers will not be able to […]


Customer Experience, E-commerce, Point of Purchase, Retail Types

Uber launches shopping app with Cargo to boost in-car commerce

July 18, 2019

Via: Retail Dive

The Cargo Store app aims for a slice of the more than $200 billion in-car commerce opportunity as ride-hailing apps like Uber give consumers more time for mobile-based activities like shopping or consuming media. The app is the latest culmination […]


Customer Engagement, Customer Experience, Point of Purchase

How Your Store’s Layout and Presentation Can Help Sales

July 12, 2019

Via: Independent Retailer

The front end of your store is responsible for most of your customer experience. A great layout and thoughtful presentation will result in increased sales across the board. Impressions Are Everything A store sells an experience as much as it […]


Customer Experience, Point of Purchase

Walmart, Target among most popular retailers to offer BOPIS

July 8, 2019

Via: Retail Dive

Though Walmart and Target are leading the way in BOPIS adoption, other retailers, including rue21 and Nordstrom, have begun offering or expanded their existing BOPIS option to strengthen their omnichannel strategies. Target and Walmart’s jump in pickup time after implementing […]


Customer Experience, E-commerce, Point of Purchase, Retail Types

E-commerce driving robust warehouse construction market

June 25, 2019

Via: Retail Dive

Brick-and-mortar retailers all over the country are trying to reinvent themselves in order to compete with their online counterparts, offering shoppers the experience they hope will win out over the convenience of having purchases dropped at their doors. Whole Foods, […]