Category: Point of Purchase

Customer Experience, News & Trends, Point of Purchase

Nike severs ties with 7 more retailers including Urban Outfitters and Macy’s in latest DTC push

March 29, 2021

Via: Charged

Nike has announced plans to sever ties with a further seven major retailers including Urban Outfitters and Macy’s as it continues its relentless shift towards direct-to-consumer sales. The sportswear giant has announced that its goods will no longer be stocked […]

Customer Experience, Point of Purchase, Retail Types, Stores

Primark Continues U.S. Expansion with First Chicago Store

March 23, 2021

Via: Retail TouchPoints

International fashion, beauty and homeware retailer Primark has opened a new store in downtown Chicago. This location is Primark’s first in the city (and in Illinois) and brings the brand’s U.S. store count to 12. The 36,600-square-foot store offers women’s, […]

Customer Experience, News & Trends, Point of Purchase

Report: Most consumers abandon a brand after 3 bad experiences

March 4, 2021

Via: Retail Dive

In a constantly evolving retail landscape, anticipating consumer needs is the key to retention. Coveo’s survey illustrates how quickly customers abandon brands when they don’t feel taken care of. Achieving customer satisfaction won’t come easy, though. The report indicates that […]

Customer Engagement, Customer Experience, Point of Purchase

Sephora Bringing BOPIS to All Freestanding Stores

March 1, 2021

Via: RIS News

In addition to launching more than 60 freestanding locations and 200 locations inside Kohl’s stores later this year — making the beauty retailer’s largest store expansion — Sephora is also launching buy-online-pickup-in-store at all freestanding stores by April. The BOPIS […]

Customer Experience, Point of Purchase, Retail Types, Stores

Target to open mini Apple shops inside 17 stores in latest move to woo customers

February 25, 2021


Target wants to give shoppers another reason to skip trips to the mall: It’s adding mini Apple stores to some locations, with more space devoted to iPhones and other popular gadgets. The retailer said Thursday that the shops will open […]

Customer Experience, News & Trends, Point of Purchase

COVID Vaccines Won’t Cure Retail Woes

February 12, 2021

Via: Forbes

The retail industry is grappling with how best to utilize the COVID vaccine in order for business to return to “normal.” But with the pace of store closures quickening this year, it is highly unlikely that a COVID vaccine will […]

Customer Experience, Point of Purchase, Suppliers

Costco is testing curbside pickup

January 20, 2021

Via: Retail Dive

Retailers across grocery and other industries have scaled up click-and-collect in recent years, and many turbo-charged their efforts in 2020 as shoppers gravitated to the service, which allowed them to skip in-store shopping during the pandemic and save money compared […]

Customer Experience, Point of Purchase, Retail Types, Stores

Macy’s Opens Second Market By Macy’s In Texas

January 18, 2021

Via: Forbes

Macy’s opened a second small format store in Texas last Friday. It is part of a new retail strategy that presents an edited assortment since stores are very small and require careful curation. Stores in this smaller format are usually […]

Customer Experience, E-commerce, Point of Purchase, Retail Types

Online retail won’t go back to slower pre-pandemic growth says Mastercard CEO

January 13, 2021

Via: Charged

Online shopping is due to continue accelerating at greater speeds after the pandemic is over, according to Mastercard’s chief executive Michael Miebach. Speaking to a virtual panel at CES yesterday, Miebach said that months of lockdowns had forced customers to […]

Customer Experience, Point of Purchase, Retail Types, Stores

IKEA Open First U.S. Smaller Format Store

January 11, 2021

Via: Retail Info Systems News

IKEA Retail U.S. has opened its first store in the U.S. to boast the retailer’s new, smaller format. The new IKEA Queens, NY, store in the Rego Center shopping mall offers a full range of products across just 115,000-square-feet of […]