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Category: Point of Purchase


Customer Experience, Point of Purchase, Retail Trends

Nearly half of consumers would pay more for a better shopping experience

January 2, 2020

Via: Retail Dive

Respondents to the Accenture survey aren’t the only consumers who’ve expressed frustration about the shopping process. A Zebra Technologies survey found that 75% of millennials and 53% of Gen X consumers have left a store without buying an item to […]


Customer Experience, Point of Purchase, Suppliers

Why Your Store Should Offer BOPIS

December 16, 2019

Via: SCMR Editorial

Optimize customer experience and sales by offering online shoppers the option to pick up their purchases in your stores. Retailers consider the last mile of their fulfillment operation to be the most important to get right in order to keep […]


Customer Experience, Point of Purchase

Over a quarter of US shoppers have purchased counterfeit goods: Report

December 10, 2019

Via: Retail Dive

The sale of fake items has been a problem for retailers for some time, especially during the holiday season. Online marketplaces like Amazon, eBay and Etsy have often been the subject of scrutiny for counterfeit goods sold on their sites. […]


Customer Experience, Point of Purchase, Retail Types, Stores

What the holidays could do to department stores

December 9, 2019

Via: Retail Dive

Department stores once owned the holidays, staging celebrations that seemed above the sales hustle while simultaneously making the season lucrative for themselves. These days the holidays own them. Department stores aren’t alone in their dependence on the fourth quarter; the […]


Customer Experience, Point of Purchase

Purchases That Come Back to Haunt You

November 21, 2019

Via: Independent Retailer

A higher percentage of sales are starting to result in returns. Many people order items with no intention of keeping them. Sometimes it’s a matter of short-term usage, such as buying a new suit for an event, and returning it […]


Customer Experience, Point of Purchase, Retail Trends

Half of shoppers would give up low online prices for personalized service

November 4, 2019

Via: Retail Dive

Young millennials and Gen Z shoppers are a major area of opportunity for retailers with brick-and-mortar locations this holiday season. Coldwell Banker Commercial found that the demographic aged 18-34 is most likely to go to stores “to kill time” than […]


Customer Experience, Point of Purchase

How Retailers Can Overcome BOPIS Challenges to Drive Growth

August 29, 2019

Via: Retail Info Systems News

Consumers are embracing buy-online-pickup-in-store (BOPIS) in droves, and retailers in every segment are racing to implement the fast-fulfillment service. But without the right technology and processes in place retailers struggle to provide the service and alienate fickle shoppers who demand […]


Customer Experience, E-commerce, Point of Purchase, Retail Trends, Retail Types, Stores

Amazon Prime members more likely to make in-store purchases

August 6, 2019

Via: Retail Dive

Though consumers are using digital tools to make purchasing decisions, they continue to shop offline. DMI’s research appears to illustrate that consumers will use artificial intelligence tools, mobile technology and Amazon’s search engine to find new products, but ultimately they […]


Customer Experience, Point of Purchase, Self-Checkout, Tech

Shoppers spend less at Amazon Go than other convenience stores

July 25, 2019

Via: Retail Dive

This analysis comes just after Amazon announced its plans to open more Amazon Go stores in Chicago and Seattle. Though the company’s physical store operations are relatively new, it appears to be in line with the shopping patterns of other […]


Customer Experience, FMCG products, Point of Purchase, Retail Types

Walmart Tests the Pickup-Only Waters

July 24, 2019

Via: Retail Info Systems News

Walmart opened the doors—or car lanes more aptly—this month to its first Pickup Point concept store. The 40,000-square-foot Walmart Pickup Point in Lincolnwood, IL, will fulfill online orders through pickup or delivery options, but shoppers will not be able to […]