June 1, 2023
Via: Retail TouchPointsRetailers never get a rest: there’s always a new digital advertising platform to master. Today, NFT campaigns are the emerging medium. Though standards are scarce, fraud is rife and big wins are few, many retail brands have already tested the […]
June 1, 2023
Via: RetailWireThe rise of remote working presents opportunities for local retail but may require adjustments to new shopping behaviors. For c-stores, for instance, fewer workers heading back and forth from work is negatively impacting both the breakfast daypart (6 a.m. to […]
Customer Engagement, Customer Experience
May 31, 2023
Via: Retail TouchPointsAs a business owner, negative reviews on your product or service can be distressing and damage your reputation and revenue, regardless of whether you are a beginner or an experienced entrepreneur with multiple exits. The key is to remember that […]
May 31, 2023
Via: RIS NewsA slew of retail store expansion plans have been announced this spring, as well as some new concepts from retailers. One highlight from the roundup below: Lowe’s is broadening its footprint with a new one-stop shop concept in up to […]
May 30, 2023
Via: Retail DiveThe three months ending April 29, were “clearly a disappointing quarter,” Thorn said. A contributing factor to the down quarter, according to Thorn, was the abrupt closure of United Furniture Industries in November. That company was Big Lots’ largest vendor. […]
Customer Engagement, Customer Experience
May 24, 2023
Via: Retail TouchPointsCOVID, Brexit, and more recently the war in Ukraine, along with a cost-of-living crisis have caused 80% of shoppers to change their purchasing behavior. Unsurprisingly, this has dramatically changed the shopper marketing landscape, and as a result, retail brands are […]
May 24, 2023
Via: RIS NewsE-commerce is dealing with a bad hangover. We just left a two-year period where practically every category of retail saw unprecedented growth and the bar was raised for everyday e-commerce experiences. Now, merchants across industries are struggling to adjust to […]
May 22, 2023
Via: Retail DiveDigital Brands Group — which also owns DSTLD, Stateside, Harper & Jones and Bailey 44 — is looking toward physical retail expansion and affiliate sales to fuel its growth this year. “We believe both channels will increase our e-commerce and […]
May 22, 2023
Via: RetailWireInventory shrink driven by organized retail crime is expected to reduce Target’s profitability by an additional $500 million this year, the retailer’s CEO Brian Cornell said last week. “The problem affects all of us, limiting product availability, creating a less […]
Customer Engagement, Customer Experience
May 18, 2023
Via: Retail TouchPointsWhile retail sales may currently be bouncing back at a rate faster than predicted — increasing by 1.2% between January and February of 2023 — they are still some way behind the comparative period of 2021. To continue on a […]
Customer Engagement, Customer Experience
May 17, 2023
Via: RIS NewsConcerns over an impending recession have forced retailers, brands, and consumers to brace themselves for budget cuts. Whether it’s consumers taking a closer look at their purchases, brands scrutinizing their ad spend, or retailers looking to maximize their profitability, everyone […]
May 17, 2023
Via: Retail TouchPointsThe economic fallout from the pandemic has had a profound impact on the labor market and society. Worker shortages across industries have created a challenging scenario for countless businesses as they rush to fill job vacancies while still ensuring the […]
May 16, 2023
Via: SCMR EditorialUnited States April retail sales showed gains, according to data respectively issued by the U.S. Department of Commerce’s U.S. Census Bureau and the National Retail Federation (NRF). Commerce reported that April retail sales—at $686.1 billion—were up 0.4% compared to March […]
May 16, 2023
Via: RetailWireA Gartner global survey of 499 supply chain leaders taken late last year finds 65 percent anticipate it will be easier to fund new technology investments, with 73 percent of supply chain IT budgets this year to be allocated to […]
May 15, 2023
Via: Retail DiveRetailers know that increasing online sales is essential to their growth. (It’s projected that by 2026, e-commerce will make up nearly a quarter of total global retail sales.) But certain pain points and challenges in the online retail space hold […]
Customer Engagement, Customer Experience
May 10, 2023
Via: RetailWireCustomers may not be comfortable with payment solutions automatically prompting them to leave a default tip of 20 percent, 30 percent or more when they pay at restaurants and bars after interacting with a server. Now as payment solutions with […]
Customer Engagement, Customer Experience
May 10, 2023
Via: Retail TouchPointsShoppers are cutting back in the aggregate as they brace themselves for economic headwinds, so the conventional wisdom is that unnecessary “splurge” purchases are on hold. But Deloitte’s For Consumers, Splurges Aren’t Just Lipstick report found that 77% of global […]
May 9, 2023
Via: RetailWireA new survey finds consumers increasingly using their mobile devices and retail apps to support the in-store shopping experience. The bad news for retail margins is that shoppers mainly use their phones to find lower prices. The Airship survey of […]
E-commerce, Retail Types, Stores
May 8, 2023
Via: Retail DiveMost retailers are well aware of the value that omnichannel fulfillment brings: greater customer reach, higher sales volumes, better customer satisfaction and higher customer retention levels. Yet, even though they understand what this approach can do for business — and […]
May 8, 2023
Via: Retail DiveOracle was recently named a leader in the IDC MarketScape: Worldwide Retail Price Optimization Solutions 2023 Vendor Assessment. The list includes retail focused price optimization vendors and is based on their enterprise-grade pricing capabilities, including strategic pricing across channels leveraging […]