February 21, 2020
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February 18, 2020
Walmart on Tuesday reported fiscal fourth-quarter earnings that fell short of analysts’ estimates, as the retailer saw weak demand for toys, apparel and video games during the holiday season. Its outlook for the upcoming year also came up short of […]
February 11, 2020
Under Armour shares plummeted Monday morning after the company reported sales that missed analysts’ estimates during the holiday quarter and issued a bleak outlook. It said it is facing “ongoing demand challenges” for its athletic apparel and sneakers, and is […]
February 4, 2020
Beauty retailer Sephora has big growth plans, at a time when many businesses are shutting their doors for good. The company, owned by Louis Vuitton parent company LVMH, will open 100 stores in 2020. This marks its largest real estate […]
E-payment & Data Security, Tech
February 17, 2020
Retail TouchPointsThe history of retail is also the history of evolving patterns of fraud. Human nature being what it is, there are always individuals who try to cheat the system and get something for nothing. In recent years, retail fraud attempts […]
February 17, 2020
ChargedAmazon has culled contracts with small delivery firms across the US who failed to “meet our high standards” leading to over 1000 job losses. Around 1300 delivery drivers across the US are now facing redundancy after Amazon abruptly severed ties […]
Customer Engagement, Customer Experience
February 14, 2020
Customer Experience News & TrendsWhat’s worse than losing customers? Not knowing why they left. If only you knew there were problems earlier – or knew exactly when they stopped doing business with your company – you could probably reverse course. Right the wrong. Make […]
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