Mobile accounted for two-thirds of Black Friday traffic

December 5, 2019

The Bloomreach report confirms the importance of omnichannel marketing to reach consumers wherever they are. The report found a 60% increase in spending via desktop and a 40% increase in spending through mobile from last year. But in terms of […]

Increasing Retail Sales with Data Analytics

November 26, 2019

Category: Others, Tech

Retail data monetization is the process of using your company’s transaction and customer data to optimize the way you make and spend money. There are two different ways to monetize data: direct monetization and indirect monetization. Direct data monetization is […]

Will Macy’s close more stores?

November 21, 2019

Category: Retail Types, Stores

Macy’s was buffeted on all sides in the third-quarter, with e-commerce growth ebbing and its stores in lesser malls under-performing significantly. Executives repeatedly expressed confidence in their “store segmentation strategy,” which entails three individual approaches to growth: one for about […]

Customer Engagement, Customer Experience

Retail Sales Tips: Selling More During Peak Hours

December 3, 2019

Via: Lightspeed POS

Most retailers share the goal of driving more in-store foot traffic, but what good are more customers if you aren’t selling more during peak hours? Whether it’s through cross-selling and upselling, promotions or just flat-out amazing customer service—selling more during […]

Customer Engagement, Customer Experience

What do consumers want for the holidays? A better environment

December 3, 2019

Via: Retail Dive

What items make an environmentally sustainable gift? According to Lazy Turtle, a Naples, Florida, clothing and accessories retailer that donates a portion of the proceeds to marine life charities, holiday gifts don’t have to include toys. For the upcoming holiday […]

E-commerce, Retail Types

Costco’s Thanksgiving Website Crash May Have Cost It Almost $11 Million

December 2, 2019

Via: Retail Info Systems News

On Thursday morning, the Thanksgiving holiday, Costco added a banner to its website alerting shoppers that its website was “experiencing slow response times.” While Costco kept its doors closed Thanksgiving, it had planned to offer its Black Friday deals early […]