March 18, 2019
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March 13, 2019
Retailers continue to lead the way in AI investments, as personalization becomes a more important driver of e-commerce sales and consumers demand better customer experiences, including those delivered by automated agents like chatbots and business messengers. Several recent case studies […]
March 6, 2019
Dollar Tree’s ambitious announcement last fall to refurbish 1,000 of its Family Dollar locations and to turn 200 of them to Dollar Tree locations signaled a strategy to reposition the company. Today’s announcement of Family Dollar store closures is a […]
February 27, 2019
When Walmart makes decisions, other retailers pay attention. The company’s latest push into sustainability may mark a turning point in how large businesses push for supply chain reform when it comes to packaging and plastics. It’s not the corporation’s first […]
Customer Experience, Loyalty Programs
March 15, 2019
Retail DiveSephora’s loyalty efforts took a different turn this week, as the retailer announced store-branded credit card options as another avenue for customers to earn rewards. The specialty beauty player had already made changes to its loyalty program this year, adding […]
March 15, 2019
Retail DiveWalmart may have Apple’s iPad tablet family in its sights with this launch. Though a more likely target may be Amazon, which offers Fire tablets and is already one of Walmart’s chief rivals in e-commerce. Walmart also may be looking […]
March 14, 2019
Independent RetailerMother’s Day, one of the biggest retail holidays of the year, is just around the corner. A total 86 percent of Americans celebrate Mother’s Day and spend an average of $180 per person. Last year, shoppers spent more than $23 […]
E-payment & Data Security, Tech
March 14, 2019
Retail DiveThis offering is the latest example of how PayPal’s partnerships with traditional financial institutions and payment card companies are paying off. It first partnered with JPMorgan Chase in 2017, and the companies have looked beyond just broadening acceptance of PayPal […]
March 20, 2019
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