March 25, 2020
March 20, 2020
March 24, 2020
For the first two months of the year, American retailers were enjoying a boom, with retail and food service sales up 6.5% year-over-year. Come March, the boom went bust as the coronavirus took root here, resulting in massive mall and […]
March 19, 2020
More than 110 retailers have now closed all their stores to limit the spread of the coronavirus as fears grow that all non-essential stores will shut their doors for weeks. Department stores, fashion outlets, homeware stores and technology retailers are […]
March 11, 2020
The outbreak of coronavirus is already affecting two key e-commerce metrics in the US. As large tech firms begin to tell their staff to work from home and people choose to self-isolate, new data from predictive retail analytics platform Quantum […]
Customer Experience, Loyalty Programs
March 24, 2020
Retail TouchPointsWithout a doubt these are trying times. For most, if not all of us, the developments over the past few weeks around the global coronavirus pandemic are something that we have never seen in our lifetimes, and hopefully will never […]
March 23, 2020
Retail TouchPointsWalmart, Target and CVS are building on their worker relief efforts and keeping key positions staffed by offering associates higher pay. Walmart fulfillment center employees will see a temporary $2 bump to their hourly pay alongside bonuses for new hires, […]
March 23, 2020
Retail TouchPointsAfter initially keeping its stores open amid high demand for electronics items and appliances such as freezers, refrigerators and home office equipment, Best Buy officially is closing all its locations. Citing concerns about the health of its employees due to […]
March 11, 2020
March 5, 2020
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