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Others, Tech

Mastercard launches tech that lets you pay with your hand or face

May 18, 2022

Via: Charged

Mastercard has launched new technology which allows consumers to pay for goods with their face or hand at checkout. The card provider launched the program on Tuesday for retailers to offer the new biometric payment solutions. At checkout, shoppers will […]


Others, Tech

US grocery delivery giant Instacart files for IPO

May 12, 2022

Via: Charged

US online grocery delivery platform Instacart has announced it has filed a draft registration statement with the US Securities and Exchange Commission (SEC), which if approved, allows it to list its shares. Instacart was valued at $39 billion in March […]


Suppliers

Logistics industry veteran Melissa Somsen joins AFS Logistics

May 11, 2022

Via: SCMR Editorial

AFS Logistics announces Melissa Somsen as chief commercial officer (CCO). Somsen has over 30 years of sales experience in the logistics industry, including executive leadership roles for the last 15 years at UPS and TForce Freight. As AFS Logistics CCO, […]


E-commerce, Retail Types

Zara to begin charging for online returns

May 11, 2022

Via: Charged

Zara has started charging customers to return products they have purchased online. Since the beginning of May, Zara customers have been charged £1.95 to return items, with the fee deducted from their total refund, according to The Industry.Fashion. However, items […]


E-commerce, Retail Types

Ikea to spend $3bn to make ecommerce purchases easier

May 10, 2022

Via: Charged

Ikea has vowed to spend $3 billion to make ecommerce purchases easier for customers. The investment will help the furniture retailer open new locations in cities across Europe and North America, as well as retrofitting existing stores to better fulfil […]


E-commerce, Retail Types

Online retail revenue growth “not in the healthiest place”

May 5, 2022

Via: Charged

Online retail revenue growth has slumped 12% year-on-year, according to data from IMRG’s latest retail data show. It is an uncertain period for retailer as they brace themselves against a number of headwinds including rising inflation and supply chain issues. […]


Customer Engagement, Customer Experience, E-commerce, Retail Types

Amazon pushes back against government plans to crack down on fake reviews

May 3, 2022

Via: Charged

Amazon has pushed back against government plans to force websites to tackle fake reviews by saying ministers should exercise “caution” when devising laws to hold sites to account when they host fake reviews. The ecommerce giant has long been plagued […]


Suppliers

New research identifies best supply chain management practices

April 29, 2022

Via: SCMR Editorial

Businesses and supply chains have witnessed unparalleled – and sometimes daunting – changes through the last two decades. Yet, a handful of resourceful companies have adapted to meet the challenges of operating successfully in an increasingly volatile, yet interdependent, digital […]


News & Trends

The Coca-Cola Company pledges $1 million to put more Georgia commercial truck drivers on the road

April 28, 2022

Via: SCMR Editorial

The Coca-Cola Company has announced a $1 million donation to the Technical College System of Georgia (TCSG) Foundation for its system’s Commercial Truck Driving Program. The company also announced “Delivering the Future: The Coca-Cola System & Technical College System of […]


Retail Types, Stores

How Amazon has eliminated friction at checkout

April 27, 2022

Via: Charged

Friction is one of retail’s biggest pain points, whether its for an ecommerce site or a bricks-and-mortar establishment, the less friction points for the customer, the higher percentage of conversion for the retailer. Checkout friction is one of the largest […]