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Category: Editorial


Editorial

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

April 25, 2022

Via: Nakisani Jacobs

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change.  One key area that has continued to evolve even as we return to a […]


Editorial

The Rise of Voice Search: Top 2 Reasons Why B2B Marketers Must Start Preparing

April 20, 2022

Via: Nakisani Jacobs

The capabilities of voice-enabled devices have evolved since the introduction of voice search, allowing consumers to conduct increasingly complex and accurate searches. Because of this, we are on the verge of not only a search revolution but also an eCommerce […]


Editorial

Retail sales remain strong despite numerous concerns

April 19, 2022

Via: Natalie Dunn

It comes as no surprise that there are concerns regarding the global economy after the pandemic, its subsequent continual lockdowns, and Russia’s invasion of Ukraine. Rising inflation and policy uncertainty is also plaguing the market, in addition to pre-existing problems […]


Editorial

Retail sales decrease as Russia’s offensive in Ukraine continues

March 31, 2022

Via: Natalie Dunn

The global economy is struggling to adapt to yet another crisis, after Russia decided to invade their neighboring country, Ukraine. According to the United Nations, almost 3.5 million people have already left the country now invaded by Russian forces, and […]


Editorial

Retail Sales Jump 3.8% in January as the Economy Recovers

February 28, 2022

Via: Natalie Dunn

After more than two years of an unprecedented healthcare crisis, the global economy is still showing signs of weakness. This comes as no surprise, considering the fact that the COVID-19 pandemic has disrupted the daily lives of people everywhere, changing […]


Editorial

5 Retail Trends That Will Reshape The Future

January 13, 2022

Via: Natalie Dunn

Although the winter holidays are essential for retailers around the world, the COVID-19 pandemic is still disrupting shopping habits and trends in retail. While many people had hoped that a return to normality will be possible this holiday season, the […]


Editorial

Have retail sales increased in 2021?

December 22, 2021

Via: Abby Hallett

Retail sales have been through unprecedented times of change, predominantly due to the pandemic. This article will explore the retail sales in the UK and the US, and compare them to see which retail sector thrived the most in 2021. […]


Editorial

Why Retail Sales Will Probably Continue to Rise in October

October 29, 2021

Via: Natalie Dunn

With concerns about the Delta variant still on the rise and the COVID-19 pandemic continuing to disrupt economies across the world, an increase in retail sales may seem not only unexpected but also a great achievement for any economy. However, […]


Editorial

Are Retail Sales on the Rise?

September 30, 2021

Via: Natalie Dunn

The fast-spreading Delta variant may have a lesser impact on the economy than previously estimated. Although there is no end to the COVID-19 pandemic in sight, American retail sales have increased in August. These results are most likely due to […]


Editorial

Delta Variant Concerns, a Threat for Retail Sales

August 30, 2021

Via: Natalie Dunn

The COVID-19 pandemic has already reshaped the future in retail, with global sales dropping 5.7 percent in 2021 as a result of the crisis. However, total retail sales in the United States increased to $5.58 trillion from $5.4 trillion in […]