Category: Editorial

March 25, 2024

In the ever-turbulent currents of retail, success has always revolved around a customer-centric approach. But in 2024, that parallel is more evident than ever due to numerous technological advancements. As global companies adopt and start to depend on digital commerce […]

March 15, 2024

Retail theft is like a pesky leak in your business boat waiting to sink it. And, if you don’t patch it up, it’s definitely going down. It’s one of the biggest hurdles store owners face, and it seems that every […]

February 27, 2024

Global retail sales have never been better, according to Statista. Compared to the 26.4 trillion USD sales in 2021, they should reach approximately 32.8 trillion US dollars by 2026. It is a turbulent market where consumer preferences shift daily, and […]

January 29, 2024

The world of online retail has really opened up over the last ten years. From groceries and apparel, to furniture and collector’s items, anything and everything is up for grabs from the comfort of your home or the palm of […]

December 28, 2023

Imagine yourself walking into your favorite local coffee shop, and the barista already knows your order before you utter a word. Or perhaps you receive a birthday card from your go-to bookstore with a personalized discount just for you. These […]

November 2, 2023

Despite mounting worries over soaring inflation, increasing borrowing expenses, the psychological aftermath of Russia’s unjust war in Ukraine, and other economic pressures, American consumers displayed remarkable resilience in 2022. This resilience may have appeared as a consequence of the robust […]

September 29, 2023

There is no question that surging inflation can be a challenge for most industries around the world, and US retail is no exception. Inflation often leads to higher costs for retailers, forcing them to pay more to restock their inventories […]

August 22, 2023

Digital payment solutions are changing the retail industry at a rapid rate. Consumers’ growing desire for fast, convenient transactions means retailers can no longer solely rely on traditional payment methods—even when it comes to in-store purchases and transactions.  FIS Global […]

July 31, 2023

Addressing environmental concerns, safeguarding human rights, and embracing social responsibility have emerged as pivotal priorities for retailers worldwide. Forward-thinking leaders are not acutely aware of their environmental impact and aim to synchronize their business operations to customers’ growing demand for […]

June 29, 2023

According to a recent forecast by the National Retail Federation, retail sales in 2023 will increase by between 4% and 6%. To stay competitive amid these unprecedented levels of growth, brands must continue to deliver personalized customer experiences through the […]

May 18, 2023

Effective inventory management is a critical aspect of retail marketing success. Poor inventory control can lead to stockouts, causing a loss in revenue by not meeting consumer demand. Fortunately, retailers can leverage many stock control techniques to maintain production levels […]

April 28, 2023

The US economy has faced several disruptions in 2023, including the ongoing Russia-Ukraine conflict, surging inflation, and rapidly increasing interest rates. However, retail businesses are no strangers to such challenges, having evolved through the COVID-19 pandemic. As confirmed by SpringML, […]

March 23, 2023

Customer experience is critical for retail businesses to maximize their revenue and expand their customer base. In fact, 54% of experts confirm excellent customer care is imperative to build brand loyalty. A 2020 report by Forbes Insights and Treasure Data […]

February 27, 2023

The retail sector continues to play a vital role in the American economy, driving growth, creating jobs, and supporting consumer spending. This boosts economic development, so it comes as no surprise that analysts and policymakers have started to voice concerns […]

January 23, 2023

The retail industry has faced numerous challenges over the past two years. As the pandemic swept across the world, retailers had to adapt to a new way of shopping and new consumer behaviors. While the healthcare crisis began to ease […]

December 22, 2022

Inflation remains one of the most important issues facing the US economy at the moment. According to Statista, US prices rose 8.2 percent in September, compared to the corresponding month in 2021. The monthly inflation rate for American goods and […]

November 30, 2022

Sustainable change in food value chains has become essential to political, scientific, and economic discourse. In the US alone, about 108 billion pounds of food is wasted each year, according to the non-profit organization Feeding America. That represents approximately 130 […]

October 19, 2022

As Americans prepare for the new holiday seasons, US retail sales are on the rise, pointing to resilient consumer demand. However, with important issues still plaguing the world, like the recent spike in the number of new COVID-19 cases in […]

October 11, 2022

Since its inception, the global pandemic has continued to have a long-lasting impact on how we buy, work, and also how our businesses operate.  As such, user behaviour has naturally evolved, leading to developments in customer experience (CX) to meet […]

September 30, 2022

The COVID-19 pandemic undoubtedly changed the way people in the US and abroad live, work, and shop. While lockdowns and several other social distancing measures became an important part of the fight against the virus and the disease it spreads, […]