Category: Editorial

August 30, 2021

The COVID-19 pandemic has already reshaped the future in retail, with global sales dropping 5.7 percent in 2021 as a result of the crisis. However, total retail sales in the United States increased to $5.58 trillion from $5.4 trillion in […]

July 30, 2021

Industries across the world have been impelled to use technology and digital resources to reimagine and improve their operations. With e-commerce already on the rise, and the COVID-19 pandemic boosting online sales even more, the companies that missed the digital […]

June 22, 2021

AI is fast taking over several aspects of our lives today, transforming how we interact with our phones, monitor our health, travel to our favorite hangout spots, and even take photos. But what happens when you apply the transformative ability […]

May 26, 2021

For sales teams of all sizes across the globe, having a long sales cycle is nothing new. This issue has been challenging businesses for a while, and companies are constantly looking to optimize their processes to achieve a shorter sales […]

April 30, 2021

The way we shop in the physical world today is not the same as ten years ago. But why have behaviors changed so much and does online user experience (UX) have something to do with these changes? And what does […]

March 29, 2021

The pandemic has forced the retail industry to transform and rethink its models digitally.  Retailers are thinking about how they should respond to this immediate change, looking into using technologies and finding innovative ways to build up new business models […]

February 26, 2021

eCommerce businesses are increasingly popular in the context of a worldwide pandemic that has forever changed the retail landscape. Today, more people are interested in online shopping and the needs and demands of customers have become more complex.   That’s why […]

January 29, 2021

Approximately 75% of consumers are shopping online at least once a month. The COVID-19 pandemic has furthermore increased the popularity of digital shopping as people were forced to adapt to a new reality.  “We saw a tremendous surge in digital […]

December 30, 2020

IBM’s 2020 U.S. Retail Index reports that the pandemic has accelerated the shift to digital shopping by roughly five years. The consequences are real: there is now even more pressure on retailers to keep up with the new consumer trends. […]

November 30, 2020

Erik Nordstrom, president of the famous American luxury department store chain, Nordstrom Direct, once said: ‘Retail is a customer business. You’re trying to take care of the customer — solve something for the customer. And there’s no way to learn […]