Tag: artificial intelligence

September 30, 2021

Google is to combine images and text in search queries in a bid the company hopes will expand its ecommerce capabilities. The new feature will be rolled out in the coming months through the Google Lens search tool, the company […]

August 10, 2021

According to Juniper Research, global e-commerce sales conducted by voice assistants are expected to expand more than four-fold by 2023. Devices with screens, however, “will be imperative” to driving the growth by improving checkout efficiency. Co-author Meike Escherich commented in […]

June 24, 2021

A new survey of U.S. and U.K. shoppers finds 55 percent want a chatbot to provide support for finding specific products, in addition to customer service. The survey from Lucidworks included 400 respondents each in the U.S. and U.K. Among […]

June 17, 2021

Artificial intelligence (AI) is growing as an industry, and there is opportunity for retailers to benefit from the integration of AI technology. Businesses are always searching for new ways to improve their operations and increase their return on investment (ROI). […]

June 7, 2021

Walmart will give more than 740,000 of its associates free Samsung smartphones this year to support the launch of a work app that is described as “a single source for improved employee engagement and customer care.” The Me@Walmart app, built […]

May 28, 2021

The past year has been a huge challenge for the retail industry in the UK, with many retailers closing their doors due to ongoing lockdowns. Independent stores have been among the hardest hit by the coronavirus lockdown regulations, with The […]

May 26, 2021

Cashierless shopping start-up Sensie has opened its first store to the public in Portugal in the latest challenge to Amazon’s dominance in the space. Sensie has launched its first ‘autonomous store’ with Portuguese retailer Sonae, allowing customers to shop without […]

May 24, 2021

A new university study finds people will more readily use a chatbot if they perceive it to be friendly and competent and less so if it projects overconfidence and arrogance. The challenge, the authors say, is finding the right balance. […]

May 14, 2021

Walmart has acquired virtual try-on start-up Zeekit as it ramps up its digital offering and seeks to provide an “inspiring and personalized digital experience” for customers. The US’ largest physical retailer announced in a blogpost this week that it has […]

April 28, 2021

M&S has announced it is implementing AI machinery across 1,050 of its M&S food stores and 13 distribution centres in the UK and Ireland. The retailer is partnering with retail software consultants Relex, which has previously deployed its AI technology […]

March 18, 2021

H&M has launched a new personal styling app for men, using machine learning to offer users unique curated suggestions from its entire catalogue. ‘Sorted by H&M’ is now available to download on iOS devices only, using both human stylists and […]

January 25, 2021

Google Cloud has launched a host of new AI-powered ‘Product Discovery Solutions’ for retailers to help them provide “smarter and more personalized shopping experiences”. The technology giant has launched three new solutions using its cutting-edge machine learning-based technologies, aiming to […]

December 29, 2020

According to McKinsey, the retail industry has the potential to create $1.7 trillion of value, or 12.39 percent of total sales, from artificial intelligence. How much value do you think AI creates for a retail business? Before answering such a […]

October 22, 2020

Amazon is set to launch a raft of new machine-learning-powered search bar features which it expects will drive more than $8 billion in extra sales. According to leaked internal documents seen by Business Insider, Amazon is investing heavily in becoming […]

August 31, 2020

Digital coupons in the U.S. surpassed redemptions of paper coupons for the first time during the second quarter, according to Inmar Intelligence. The milestone was highlighted in an article in a Wall Street Journal article that detailed digital marketing shifts […]

July 21, 2020

Retailers, faced with changing customer needs and a demand for constant innovation, are looking to cutting-edge tech to improve their stores. Most modern businesses collect huge amounts of customer data. A lot of that info goes to waste, however. Artificial […]

July 15, 2020

When retail historians compile the definitive chronicle of this era, they will recall something remarkable: as merchants across the nation responded to the COVID-19 outbreak by shifting more operations online, two years’ worth of e-Commerce growth got crammed into two […]

May 11, 2020

In a world of social distancing amid COVID-19 concerns, retail has been turned upside down. Most physical stores have been temporarily shuttered as they strive to protect their employees as well as their customers. When things finally go back to […]

March 11, 2020

With the advent of new technologies and trends, the retail industry has undergone massive transformations over the last decade. Today’s retail paradigm is built on a digital foundation—consumers have an entirely new set of behaviors and expectations in regards to […]

March 9, 2020

Burberry, 1-800-Flowers.com and ASOS recently became the latest retailers to infuse augmented reality (AR) into their apps to help online customers make more informed purchase decisions. Burberry partnered with Google Search technology to enable consumers to use their smartphones to […]