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Are retailers set up to scale the value of AI investments?

December 29, 2020


According to McKinsey, the retail industry has the potential to create $1.7 trillion of value, or 12.39 percent of total sales, from artificial intelligence.

How much value do you think AI creates for a retail business?

Before answering such a question, you must first have established goals and the capacity to track use case performance, plus a way to translate it into metrics that matter: sales, margin, customer value, retention, productivity or efficiency.

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