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How AI can change the face of independent retail

May 28, 2021

Via: Charged

The past year has been a huge challenge for the retail industry in the UK, with many retailers closing their doors due to ongoing lockdowns. Independent stores have been among the hardest hit by the coronavirus lockdown regulations, with The British Retail Consortium estimating a £22bn loss of sales for non-essential retail stores, many of which are independent, in 2020, and a reduction of 40% in footfall.

Last year, more than 11,000 outlets permanently disappeared from high streets, shopping centres and retail parks, while the online shopping trend has boomed, with recent figures showing that 38% of retail sales were made online in February, up from 20% a year ago*.

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