February 5, 2024
Via: RIS NewsThe physical shopping experience will always have a place in retail, but many retailers aren’t taking full advantage of their retail space. Store-within-a-store concepts offer an option that can help please customers and enhance the in-person shopping experience. The store-within-a-store […]
July 11, 2023
Via: RetailWireWithin the first 24 hours of its launch, Meta’s Threads app surpassed 30 million sign-ups, and as of July 10, it already has over 100 million registered users. Meta, the parent company of Facebook and Instagram, is calling Threads a […]
June 6, 2023
Via: Retail TouchPointsAuthentic Brands Group (Authentic) has purchased the intellectual property of Hunter, the 160-year-old British heritage brand, famous for its iconic Original Wellington boot, that has evolved into an outdoor lifestyle brand. Financial details of the purchase were not disclosed. The […]
January 13, 2023
Via: Retail TouchPointsWith an impending recession and continued high inflation, shoppers are becoming hyper-attuned to how and where their money is being spent.According to Attest, a consumer research platform for the world’s largest and fastest-growing brands, consumers plan to spend less in […]
January 5, 2023
Via: Retail TouchPointsAlthough there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices […]
October 14, 2022
Via: Independent RetailerA new poll from Brightpearl reveals the top 25 fastest growing online retailers for 2022 across the entire United States. These ecommerce brands generated more than $341 million in revenue over a 12-month period. A quarter of the companies on […]
October 11, 2022
Via: Retail TouchPointsEnduring tween favorite Hot Topic is entering the world of resale with its new Hot Topic Replay program, powered by ThredUP’s resale-as-a-service (RaaS) platform. Customers can now buy gently used Hot Topic items as well as products from other pop […]
Customer Engagement, Customer Experience
September 15, 2022
Via: Retail TouchPointsGen Z is arguably one of the most in-demand, and yet most elusive, generations of our time. While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors […]
Customer Engagement, Customer Experience
September 9, 2022
Via: RIS NewsToday, it’s more difficult than ever for e-commerce brands and retailers to connect with customers, especially when the cost of doing business is on the rise. The escalating cost of acquiring and retaining customers means that increasing customer lifetime value […]
Customer Experience, Loyalty Programs
September 2, 2022
Via: Retail TouchPointsRetailers looking to attract and retain price-conscious shoppers during the current bout of inflation may want to consider stocking more small- and medium-sized brands. Competing on price presents several challenges to margins, but offering smaller and newer products can help […]
August 30, 2022
Via: Independent RetailerIn 2019, there were approximately 13 million women-owned businesses in the United States. Those companies employed almost 9.4 million Americans and earned $1.9 trillion in revenues. However, the number of women-owned businesses dropped 25 percent during the early months of […]
August 29, 2022
Via: Retail DiveConsumers are shifting their shopping online. According to eMarketer, e-commerce sales will make up 21% of worldwide total retail sales this year with US retail e-commerce sales expected to surpass $1 trillion dollars. As more consumers turn to their devices […]
July 26, 2022
Via: Retail TouchPointsWorldwide pandemics and, more recently, military conflicts in Eastern Europe are continuing to cause significant disruption to global commerce, supply chains and consumers. However, in an unexpected turn of fortune, these very same events present an opportunity to rethink many […]
Customer Engagement, Customer Experience
July 18, 2022
Via: Retail DiveDeveloping an emotional connection is now essential as brands look for innovative ways to establish long-term relationships with consumers. This is especially true for retail brands that compete with the low overhead and convenience of a dominant ecommerce industry. As […]
Customer Engagement, Customer Experience
July 11, 2022
Via: Retail TouchPointsIf we were to sum up what brands need to know about Gen Z customer experiences preferences (and employee experience preferences) in a few words, it would go something like this: they’re different. Revolutionary even. This may seem like an […]
May 3, 2022
Via: Retail DiveRenewed faith in brick and mortar seems to have taken hold throughout the industry. Many brands that put their growth plans on ice over the past two years are returning to physical retail in force. Some companies with smaller store […]
E-commerce, News & Trends, Retail Types
March 8, 2022
Via: Retail DiveThe $100 billion U.S. DTC market is growing among American consumers, according to PipeCandy’s analysis of around 21,000 brands. Per Diffusion’s 2022 Direct-to-Consumer Purchase Intent Index, 65% of consumers surveyed said they planned to buy from a direct-to-consumer brand in […]
February 2, 2022
Via: ChargedUK ecommerce brands must work harder to prevent shoppers from switching brands, according to new research from Fresh Relevance. The report revealed that 35% of consumers frequently try new brands and have no qualms switching from a brand they have […]
December 7, 2021
Via: Retail TouchPointsAustralia-based tech platform Marketplacer, which helps brands, retailers and other businesses create their own online marketplaces, has received $38 million in fresh funding to build out its product suite, grow its partner program and continue its expansion in the U.S. […]
Customer Engagement, Customer Experience
September 2, 2021
Via: Independent RetailerThe holidays are just around the corner, and it is back to business as usual! 2020 may have thrown us all for a loop, but consumers are excited to get out there and do their gift shopping in person. Independent […]