Tag: technology

August 6, 2020

Every unit item sold through the site has a $5 consumer donation attached to it, with all of the proceeds donated directly to Baby2Baby and Know Your Rights Camp. The BestKeptSecret team and its sponsors will match all donations, per […]

August 4, 2020

Chatbots have become an essential feature for retailers across the world. Businesses benefit from these integrations since chatbots can boost sales, assist customers and help the company stand out. Though chatbots are already making progress in the retail world, AI […]

July 21, 2020

Retailers, faced with changing customer needs and a demand for constant innovation, are looking to cutting-edge tech to improve their stores. Most modern businesses collect huge amounts of customer data. A lot of that info goes to waste, however. Artificial […]

July 15, 2020

When retail historians compile the definitive chronicle of this era, they will recall something remarkable: as merchants across the nation responded to the COVID-19 outbreak by shifting more operations online, two years’ worth of e-Commerce growth got crammed into two […]

February 24, 2020

Competition in the retail industry is stiff. As technology advances and consumer expectations skyrocket, retailers can no longer solely rely on products as their main competitive differentiator. They are now pressured to also deliver exceptional customer experiences, with little margin […]

February 19, 2020

Consumers are increasingly favoring self-checkout because of the perception that it can be faster than using a cashier. Frustrations, however, with the technology persist. A recent Wall Street Journal article — “Stores and Shoppers Agree: Self-Checkout Is Hard” — details […]

December 19, 2019

It’s likely you’ve seen the not-so-subtle sign of the season that bridges the end of fall and the beginning of winter: shopping season. For shoppers, that means deals, deals, deals. But for retailers, it means a mad dash to attract […]

November 26, 2019

Retail data monetization is the process of using your company’s transaction and customer data to optimize the way you make and spend money. There are two different ways to monetize data: direct monetization and indirect monetization. Direct data monetization is […]

March 11, 2019

The Home Depot joins several companies developing technology in-house to handle employment-related functions faster and more efficiently. Technology for these big-box retailers can streamline functions that were once time-consuming and burdensome for HR professionals and managers. This tech also frees […]

February 1, 2019

The Puma announcement comes just a couple of weeks after Nike debuted its latest self-lacing shoe. While it is tempting to suggest that Puma’s Fi offering is a hastily-assembled reply to Nike’s announcement, it takes longer than two weeks to […]

January 17, 2019

Retail technology is a long game and advancing innovations can be on the rise for a very long time. Look no further than Retail Dive’s list — published two years ago this month — of the top five technologies we […]

January 15, 2019

That shoppers may be starting to prefer self-service retail technologies is not surprising, as more retailers have begun to embrace smart, mobile and automated checkout systems. Consumers are getting more experience with such options, and they like what they see. […]

January 8, 2019

The report based on this survey, titled “Surviving the Retail Apocalypse,” doesn’t offer any really mind-blowing numbers — nothing that wasn’t already known or suspected — but it does offer a pretty comprehensive picture of how shopper behaviors are changing, […]

December 5, 2018

Over the last year, Walmart has taken several big steps to merge its online and in-store experiences with the rollout of services that let customers pay for items in store on mobile devices. In January, Walmart announced Scan & Go, […]

November 7, 2018

In the era of fast fashion retail, department stores need to work harder to make sure they have the full range of assortments and on-trend products that consumers will want, but without ending up with excess and unfashionable inventory that […]

October 31, 2018

From the opening of its first Amazon Go store in January 2018 to the opening of its most recent stores in San Francisco and Chicago, Amazon has kept quiet on the stores’ shopping data. InMarket’s study at least provides a […]

September 18, 2018

NEW YORK — Macy’s is kicking its transformation up a notch with yet more curated partnerships and technology investments aimed at offering more categories, consolidating space and driving store traffic. “We’re going back to the way department stores used to […]

September 7, 2018

Walmart may want to increase the size of its tech operations closest to one of Amazon’s most likely HQ2 sites (an announcement eagerly awaited by the 20 finalist cities being considered), but the expansion of its Walmart Labs offices on […]

September 6, 2018

After the first Amazon Go store showed huge success, the ecommerce giant is planning to open yet another Go store in Seattle, just a few blocks away from the first one. What makes the Amazon Go store so unique is […]

August 30, 2018

“We believe there is a shift in fashion that is creating demand for newness and variety,” said Hillary Super, president of apparel and accessories at Anthropologie Group on the company’s May first quarter earnings call. The fashion group’s primary customers, […]