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Tag: news


Suppliers

Stuart partners with bodo, providing same-day delivery to ecommerce brands

January 19, 2023

Via: Charged

Last mile delivery specialist Stuart, is partnering with bodo, a logistics platform for ecommerce brands, to provide sustainable, same day and instant deliveries across London. The collaboration will enable ecommerce brands to provide their customers with “more flexible and convenient […]


News & Trends

Global online fashion sales soared by 12% in December

January 19, 2023

Via: Charged

​​Global online fashion sales recorded double-digit growth in December 2022, despite economic headwinds and rising prices, according to True Fit. The platform, which decodes fit and size for leading apparel and footwear retailers, said order volumes for online fashion rose […]


Others, Tech

Currys trials in-store robots to help customers navigate product ranges

January 19, 2023

Via: Charged

Electricals retailer Currys is trialling in-store robots to help customers navigate its product ranges more easily. In partnership with Leeds based technology company UXG, the trial will see four Currys stores, including one of its flagships in Birmingham, introduce ‘KettyBot’. […]


Customer Engagement, Customer Experience

Amazon tops ranking for customer experience

January 17, 2023

Via: Charged

US ecommerce giant Amazon has topped a survey which asked shoppers about their spending habits from Retail Week. Both UK grocers Tesco and Asda both followed with Aldi bringing up 4th place. The discount grocer overtook Morrisons to enter the […]


News & Trends

Google Cloud new AI solutions set to modernise online shopping

January 13, 2023

Via: Charged

Google Cloud has launched four new and updated AI solutions for ecommerce, designed to “modernise the online shopping experience”. The machine learning technologies have been designed to help retailers boost consumer browsing capabilities, transform in-store shelf checking processes, provide better […]


E-commerce, Retail Types

December’s collapse completes online retail’s lowest ever growth

January 10, 2023

Via: Charged

Online sales growth tumbled by 12% year-on-year in December, its lowest figure since March when lockdown comparisons were still affecting the rate, according to data from IMRG. IMRG’s Online Retail Index, which tracks online sales for 200 retailers, showed that […]


E-commerce, Retail Types

Boots’ online business helps kick off the year strongly

January 5, 2023

Via: Charged

Boots has announced a positive start to the year in its first quarter ending 30 November 2022, continuing its impressive return to growth. The retailer‘s online business, Boots.com, performed strongly, experiencing its biggest Black Friday ever, taking three orders every […]


News & Trends

Asos investors set to rebel over pay policy ‘concerns’

December 28, 2022

Via: Charged

Asos investors are set to rebel early next year over pay policy “concerns” and the pay of executive bosses. According to reporting by the Daily Mail, the meeting taking place on 11 January is likely to see investors rejecting or […]


Stores

Ikea online sales double as pandemic resurgence continues

December 19, 2022

Via: Charged

Ikea has seen its online sales double against 2019’s pre-pandemic figures, with overall sales increasing by 13%, equivalent to £2.2bn. However, the Swedish furniture retailer’s profits fell to £49.6m, down from £61.2m in 2021. “Against the backdrop of financial uncertainty […]


Suppliers

Retail bosses urge customers to avoid online shopping amid Christmas postal strikes

December 16, 2022

Via: Charged

Retail bosses are urging consumers to shop in-store if they want to receive Christmas gifts on time, as ongoing Royal Mail strikes are set to cause severe disruption. Royal Mail workers up and down the country will strike across December, […]


News & Trends

Ocado Retail cuts head office jobs in ‘small restructure’

December 15, 2022

Via: Charged

Ocado Retail has cut 40 head office jobs in a major shake-up of its buying and commercial teams. According to The Grocer, the online-only grocer “completed a small restructure at its head office site” last month as part of an […]


E-payment & Data Security, Tech

New Look partners with digital payments firm Primer

December 14, 2022

Via: Charged

Fashion retailer New Look has partnered with digital payments firm Primer, to enhance its ecommerce operations. Founded by alums of Braintree and PayPal, the payments company provides a drag and drop framework for merchants to build online payment stacks. The […]


E-commerce, Retail Types

Ecommerce sites handled 80% more traffic at the beginning of holiday shopping season

December 13, 2022

Via: Charged

Across the biggest retail events of the calendar year, ecommerce websites had to handle up to 80% more website traffic than normal, according to a new report by cloud hosting platform Platform.sh. Among the 12,000 websites that run on Platform.sh […]


Suppliers

AWS announces AWS Supply Chain

December 1, 2022

Via: SCMR Editorial

Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company announces AWS Supply Chain, a new application that helps businesses increase supply chain visibility to make faster, more informed decisions that mitigate risks, save costs, and improve customer experiences. The announcement […]


News & Trends

Cyber Monday transactions up 5% on last year

November 29, 2022

Via: Charged

Cyber Monday saw a 5% increase in transactions compared to last year, following in the footsteps of positive Black Friday figures, according to Barclaycard Payments. Barclaycard Payments processes £1 in every £3 spent in the UK. “Our data shows that […]


E-payment & Data Security, Tech

Amazon may reach EU antitrust settlement by end of year

November 28, 2022

Via: Charged

Amazon may be able to end two EU antitrust investigations by the end of the year, after changing concessions to tackle concerns over its use of sellers’ data, Reuters reports. By settling the EU investigations, the ecommerce giant will avoid […]


Customer Engagement, Customer Experience

Customer experience and the cost of living: how ecommerce brands can do more with less

November 22, 2022

Via: Charged

Ecommerce retailers are working in an increasingly challenging environment. Alongside rising inflation and soaring costs, online competition is now fiercer than ever – and consumers are already cutting back as their disposable income continues to shrink. Retail businesses lose £billions […]


E-payment & Data Security, Tech

Expedia partners with BNPL provider Afterpay

November 22, 2022

Via: Charged

Online travel company Expedia has partnered with buy now pay later solution Afterpay, offering its customers the chance to spread the cost of payments. Travelers booking flights and hotels from Expedia in a co-branded feature in the Afterpay app can […]


Suppliers

Royal Mail workers to strike on Christmas Eve and into next year

November 18, 2022

Via: Charged

Royal Mail workers up and down the country will strike across December, including Christmas Eve, as well as into the new year. The CWU, which represents postal workers, confirmed that strike action will occur on 9 December, 11 December, 14 […]


News & Trends

Google interview: How online retailers can win in a challenging landscape

November 18, 2022

Via: Charged

As the UK heads into peak online shopping season, with both Black Friday and Christmas on the horizon, retailers are facing a double whammy of cost inflation and subdued consumer demand. This week, Google shared new market research findings to […]