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Tag: technology


News & Trends

The changing role of the CIO in retail

May 10, 2021

Via: Retail Dive

CIOs have been the orchestrators of key technology projects undertaken in response to the pandemic, putting them at the center of initiatives that have reshaped their organizations for an online-heavy environment. Many retailers “were literally asking every day, ‘How are […]


E-commerce, Retail Types, Stores

The coming retail renaissance

May 3, 2021

Via: Retail Dive

The retail apocalypse has left retailers scrambling, for years, to innovate forward. No amount of sales, next-gen tech, or masks and sanitizer is going to suddenly make traditional in-store and shopping mall experiences shine like they once did. Something new […]


News & Trends

J. Crew elevates Madewell execs to tackle marketing, digital

April 7, 2021

Via: Retail Dive

J. Crew was one of the first retailers that filed for Chapter 11 during the pandemic’s early days last year. Following its bankruptcy exit, the retailer said it intends to focus on its omnichannel shopping experience across its physical, online […]


Customer Engagement, Customer Experience

Customer Experience in the Age of Big Data

April 6, 2021

Via: Independent Retailer

We live in an era of unprecedented data, where a consumer’s every action sets off a ripple of digital data. Strings of algorithms interpret this data to create consumer profiles, and companies use these robust data representations to target products […]


Retail Types, Stores

Study: 59% of US shoppers see Amazon Go as a threat to Walmart

March 2, 2021

Via: Retail Dive

Even for shoppers who haven’t gone to an Amazon Go store, cashierless grocery shopping demand is high among consumers, according to Piplsay. While the survey results did not delve into which aspects of Amazon Go stores made a positive or […]


Customer Engagement, Customer Experience, Others, Tech

Top 10 Technology Trends in Retail

February 10, 2021

Via: Retail TouchPoints

While technology has continued to have a dramatic impact on the retail industry, the spread of COVID-19 has created new technology trends and accelerated current tech best practices significantly. Between the need for more expansive ecommerce functions, low-contact or no-contact […]


E-commerce, Others, Retail Types, Tech

Google expands visual search in latest shopping push

October 20, 2020

Via: Retail Dive

Google’s various shopping-oriented features are significant to mobile marketers in different ways. For car makers, the AR Autos platform will give them a chance to create 3D and AR renderings of their vehicles to provide a more immersive view of […]


Customer Experience, E-commerce, Loyalty Programs, Retail Types

Fashion brands team up for flash sales event

August 6, 2020

Via: Retail Dive

Every unit item sold through the site has a $5 consumer donation attached to it, with all of the proceeds donated directly to Baby2Baby and Know Your Rights Camp. The BestKeptSecret team and its sponsors will match all donations, per […]


Others, Tech

Will Retail Chatbots Be the New Normal?

August 4, 2020

Via: Independent Retailer

Chatbots have become an essential feature for retailers across the world. Businesses benefit from these integrations since chatbots can boost sales, assist customers and help the company stand out. Though chatbots are already making progress in the retail world, AI […]


Others, Tech

Four Ways Artificial Intelligence is Transforming Retail Experiences

July 21, 2020

Via: Independent Retailer

Retailers, faced with changing customer needs and a demand for constant innovation, are looking to cutting-edge tech to improve their stores. Most modern businesses collect huge amounts of customer data. A lot of that info goes to waste, however. Artificial […]