RBR, a London-based research and consulting firm founded in 1992, pointed to multiple catalysts driving self-checkout growth. Retailers in the Asia-Pacific region, primarily Australia, China, Malaysia and Indonesia, are driving growth by deploying the technology. Meanwhile, rising minimum wages and labor shortages in Canada, South Korea, Poland and other countries could also drive an increase in self-checkout demand.
Per RBR’s findings, both high-volume and specialty retailers have begun deploying the technology, including companies as varied as Bed Bath & Beyond, Spinx and Royal Farms. As more retailers roll out cashless self-checkout kiosks, they are also redesigning their checkout areas to accommodate more self-checkout units, RBR noted.