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Tag: retail news


News & Trends

10 Key Wholesale Trends Shaping the Fashion Industry in 2023

December 7, 2022

Via: Independent Retailer

The fashion industry has seen a strong recovery emerging from the pandemic. According to The State of Fashion 2023 conducted by The Business of Fashion (BoF) and McKinsey & Company, global industry revenue in 2021 grew 21 percent year-on-year, and […]


Stores

How Jewelry Brands Can Be More Sustainable

November 30, 2022

Via: Independent Retailer

From electronics to clothing, consumers around the world want products that are more environmentally sustainable and ethically produced, including the jewelry they wear. In fact, many shoppers are now asking the jewelry industry how they are making their merchandise, where […]


News & Trends

Wedding Spend Set to Boost Retail Industry

November 30, 2022

Via: Independent Retailer

After a COVID-19 slump, an unprecedented 2.5 million weddings are set to take place in 2022 — a surge not seen since 1984. Americans are also planning to spend $68.7 billion in 2022, up from $25.7 billion in 2020, on […]


News & Trends

How These Retailers Came Out on Top in 2022

November 16, 2022

Via: Independent Retailer

This year, Drizly continued their annual Top Shelf Retailer Awards program to celebrate 100 retailers and brands who go above and beyond in 10 unique categories to create moment-making customer experiences. Award winners are based on customer store ratings, reviews, […]


News & Trends

November Retail Industry Insights

October 31, 2022

Via: Independent Retailer

November is already here, can you believe it? Before you know it, the holidays will be over and retailers will be making preparations for spring and summer sales. We have two more months before the end of the year hits, […]


News & Trends

How Brands Can Bolster Women-Owned Businesses

August 30, 2022

Via: Independent Retailer

In 2019, there were approximately 13 million women-owned businesses in the United States. Those companies employed almost 9.4 million Americans and earned $1.9 trillion in revenues. However, the number of women-owned businesses dropped 25 percent during the early months of […]


Customer Engagement, Customer Experience

Improve Retail Pop-Up Experiences with Technology

August 9, 2022

Via: Independent Retailer

As the fall season is rapidly approaching, shoppers are on the lookout for fun events and festivities. Given the welcoming shift to social activities ramping up this year with a decrease in pandemic anxiety, savvy retailers have superheaded the re-emergence […]


News & Trends

Why retailers should integrate text into marketing channels

August 9, 2022

Via: Charged

Retailers should integrate text messages into their marketing channels, according to new research from Wunderkind, surveying over 2,000 consumers. The data revealed that while email is still the preferred marketing channel, text is becoming more prevalent. Approximately 84% saying they […]


News & Trends

Halloween Retail Displays to Boo-st Sales

August 8, 2022

Via: Independent Retailer

Americans were expected to spend about $102.74 individually on Halloween in 2021, according to the National Retail Federation. This year may be a bit different, thanks to inflation, but only time will tell if that scares off consumers this year. […]


Customer Engagement, Customer Experience

How to Deliver a Flawless In-Store Customer Experience

July 29, 2022

Via: Independent Retailer

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within […]


News & Trends

Inflation’s Impact on Back-to-School Shopping

July 27, 2022

Via: Independent Retailer

With U.S. inflation being the highest it has been in four decades, consumers are looking for ways to cut costs — especially when it comes to back-to-school shopping. As American families head in-store to stock up on school supplies, 75 […]


Suppliers

How to Deliver Packages On Time Despite Labor Shortages

July 21, 2022

Via: Independent Retailer

One of the biggest challenges to come out of the pandemic is the ongoing labor shortage and its impact on several industries, including supply chains. On top of demand for capacity, high fuel costs, and continual disruptions and congestion in […]


Customer Engagement, Customer Experience

How to Deal with Customer Complaints

July 14, 2022

Via: Independent Retailer

Many small business owners automatically view customer complaints as a negative impact, but that is a misguided assumption. When something bothers consumers so much that they contact the business letting them know they are not happy, such situations can create […]


E-payment & Data Security, Tech

3 Steps to Prevent Online Fraud

July 5, 2022

Via: Independent Retailer

One of the most significant economic impacts of the COVID-19 pandemic was the dramatic increase in ecommerce as consumers avoided brick-and-mortar stores. The industry was quick to pivot and enable businesses to operate without requiring a physical presence, which helped […]


News & Trends

Flexible Employee Schedules Can Drive Retail Success

June 9, 2022

Via: Independent Retailer

Providing worker flexibility decreased Neiman Marcus’ turnover by 20 percent — proving schedule flexibility is a driver of success in the retail space. Furthermore, research has directly connected flexible work hours to a happier, more productive workforce, but is it […]


Customer Engagement, Customer Experience

Everything Retailers Need to Know About ERP Implementation

June 7, 2022

Via: Independent Retailer

When a small-to-medium sized merchant experiences rapid growth, its profit margins might go up, but its back office operations often go into meltdown. Spreadsheets get used to plug gaps between systems; mistakes and delays become commonplace, resulting in poor customer […]


Customer Engagement, Customer Experience

The Bellevue Collection Perfecting Personalized Customer Experiences

May 31, 2022

Via: Independent Retailer

Every single business out there had to make changes to their model when the pandemic striked. Whether it was putting more focus into their ecommerce websites, offering different contactless payment and delivery options, or increasing their presence on social media, […]


Others, Tech

Delivering Unparalleled Retail Solutions

April 28, 2022

Via: Independent Retailer

Technology plays a huge role in successfully running a business. Especially in today’s world where customer data is essential in order to personalize the shopping experience, retailers need a reliable technology partner in order to help them compete among the […]


Customer Experience, Loyalty Programs

How to Get the Most Out of Loyalty Programs During an Inflation Crisis

April 28, 2022

Via: Independent Retailer

Inflationary concerns are growing across the globe. The cost of just about every product and service is at their highest level since 1981, and the ripple effect on businesses is that sales are slowing as consumers look for ways to […]


Others, Tech

Best Practices for Monitoring Data

April 28, 2022

Via: Independent Retailer

In April 2021, iOS released a major privacy update which gave users tremendously more transparency and control over how brands track them for advertising purposes. Overnight, this massive change forced brands to overhaul their strategy of how they are using […]