Providing worker flexibility decreased Neiman Marcus’ turnover by 20 percent — proving schedule flexibility is a driver of success in the retail space. Furthermore, research has directly connected flexible work hours to a happier, more productive workforce, but is it possible to provide retail workers with schedule flexibility?
According to Monica Plaza, Chief Strategy Officer of Wonolo, a labor expert, it is an absolute yes. “Worker flexibility is a model that should be implemented across all retail companies, no matter their size.
