Tag: pandemic

April 26, 2021

It became clear early on in the pandemic that e-commerce would emerge as a rare bright spot from the crisis. With the general guidance being to stay home, consumers frequently chose one of two options when they needed something: consolidating […]

April 22, 2021

The spotlight on customer experience (CX) has never been brighter, and a positive or negative experience can highly impact a retailer’s bottom line and overall image. The onset of the COVID-19 pandemic caused a serious disruption to the retail industry […]

April 16, 2021

The luxury industry is not immune from the trends the rest of retail has seen for the past year, with Luxe Digital citing premium loungewear and home collections as critical for luxury brands to reach homebound consumers during the COVID-19 […]

April 6, 2021

Consumers across the globe spent $900 billion more at online retailers in 2020 compared with the prior two-year trend, according to a report released Tuesday by the Mastercard Economics Institute. Shoppers are heading back to restaurants and returning to stores […]

March 29, 2021

The pandemic has forced the retail industry to transform and rethink its models digitally.  Retailers are thinking about how they should respond to this immediate change, looking into using technologies and finding innovative ways to build up new business models […]

March 18, 2021

Things have been relatively quiet at JCPenney JCP +3.6% these past few months, perhaps too quiet. After a tumultuous 2020 that included a bankruptcy filing, store closures, new ownership, and a global pandemic, the iconic department store retailer is surprisingly […]

March 3, 2021

Since on-demand manufacturing emerged about a decade ago, it has been gradually picking up steam. Driven by the explosive growth of ecommerce and shifting consumer preferences, on-demand, also known as cloud manufacturing, is now poised to revolutionize the supply chain […]

February 26, 2021

Etsy CEO Josh Silverman told CNBC on Friday that nobody knows what’s going to happen with the coronavirus pandemic this year, but he hopes the company will “outpace e-commerce overall.” “None of us have a crystal ball,” Silverman said on […]

February 26, 2021

When it comes to cross-border ecommerce, one size emphatically does not fit all. COVID-19 spurred huge growth in the number of consumers buying online from brands outside their home country. Retail TouchPoints has an exclusive first look at new data […]

February 25, 2021

Target wants to give shoppers another reason to skip trips to the mall: It’s adding mini Apple stores to some locations, with more space devoted to iPhones and other popular gadgets. The retailer said Thursday that the shops will open […]

February 12, 2021

With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. And while the timeframe is still fuzzy, one thing is clear — the “normal” that we’ll find […]

January 28, 2021

One retail research and advisory group predicts as many as 10,000 stores could be closed in the United States this year, which would set a new record, as the Covid pandemic continues to take a toll on the industry and […]

January 25, 2021

Imagine that it’s the first week of January 2020 again. Justin Bieber has a new song. Impeachment is the talk of Washington, D.C. There is news of a flu-like virus outbreak in China, but unless you’re an epidemiologist or travel […]

January 15, 2021

Holiday retail sales rose 8.3% from 2019, according to data released by the National Retail Federation on Friday, as consumers embraced the gift-giving season as a way to cheer themselves up during the Covid pandemic. “Faced with rising transmission of […]

December 9, 2020

Lowe’s said Wednesday it expects sales to grow by about 22% next year, as its turnaround efforts gain momentum, and it gets a boost from the popularity of home improvement projects during the coronavirus pandemic. Same-store sales are expected to […]

November 30, 2020

Cyber Monday will put retail websites and warehouses to their biggest test yet. The industry is bracing for what is likely to be the largest day for digital sales ever recorded in the United States, with spending expected to reach […]

October 15, 2020

Walgreens Boots Alliance reported a $520 million “adverse Covid-19 impact” in its fourth quarter as the global drugstore chain begins a slow rebound during the pandemic. Walgreens, which owns more than 21,000 stores around the world in more than 25 […]

October 8, 2020

The coronavirus pandemic disrupted virtually every segment of the retail industry and created an incomparable sense of uncertainty. Between dealing with both supply and demand issues, an economic downturn and temporary store closures en masse, the effects of the past […]

October 7, 2020

While the president seemed to walk back his worrisome tweet later in the evening Tuesday, his chief of staff, Mark Meadows, reiterated Wednesday morning that the talks between the administration and Congressional leaders are indeed off, according to a tweet […]

September 15, 2020

Amazon is set to expand its global workforce by 10 per cent as it embarks on its latest hiring spree offering 100,000 jobs across the US and Canada. Amazon has announced plans for its latest and most ambitious hiring spree, […]