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Category: Tech


Others, Tech

The Limited Role of AI in Ecommerce

September 21, 2023

Via: Retail TouchPoints

In today’s digital age almost all of us have experienced the thrill of clicking “add to cart” and the subsequent anticipation of our purchases arriving. Yet many of us may not reflect on the multitude of interactions and emotions that […]


Others, Tech

Will AI Take Online Product Search to Another Level?

September 15, 2023

Via: RetailWire

A crop of AI-powered product discovery startups have arrived, including Lily AI, Pixyle.ai, Syte, ViSenze, and Vue.ai, to better match text and visual online product searches with what consumers are actually looking for. Lily AI’s sophisticated algorithms, for instance, help […]


Others, Tech

How AI Can Help You Create Human-Centric Retail Experiences

August 31, 2023

Via: Retail TouchPoints

Generative AI may be generating buzz, but for tech-savvy retailers, AI is not a new technology. Conversational AI has been foundational to many customer experience technologies we now take for granted. Chatbots, Interactive Voice Response (IVR) and intent analysis can […]


Others, Tech

AR in Retail Will Be the Norm Sooner Than You Think

August 29, 2023

Via: RetailWire

Many retailers traditionally utilize a portion of their funds and resources to test new in-store experiences each year, especially pop-up shops. However, 2023 is beginning to change all of that, with more big-name retailers opting to experiment with virtual stores […]


E-payment & Data Security, Tech

Is It Time for a Cashless Society in the US?

August 28, 2023

Via: RetailWire

Are you ready to live in a cashless society? CBS News reports that a Los Angeles councilwoman introduced a motion this month that aims to ban any retail business that refuses to take cash payments. The councilwoman’s concern is that […]


Others, Tech

Preparing for a Very Generative AI Holiday Shopping Season

August 24, 2023

Via: Retail TouchPoints

As retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative AI to influence consumer shopping and buying decisions. In fact, seven out of 10 marketers in the U.S. are using generative AI […]


Others, Tech

How AI Model Testing and Monitoring Protect Retailers’ Bottom Lines

August 18, 2023

Via: RIS News

According to the World Economic Forum, retail spending on AI is predicted to grow from $4.9B in 2021 to $52B by 2029. Artificial Intelligence and Machine Learning (AI/ML) have the potential for far-reaching impact on retailers and brands. High-quality ML […]


Others, Tech

Is 5G Wireless WAN Ready for Fixed Primary Access in Retail?

July 31, 2023

Via: RIS News

Wired connection has long been the traditional method of providing internet connectivity to businesses and homes. However, we are quickly approaching major opportunities within wireless networking. Fixed wireless access, or FWA, refers to the use of broadband cellular networks (4G, […]


Others, Tech

IoT in Retail: Top 5 Use Cases and Real-Life Examples

July 17, 2023

Via: Retail TouchPoints

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand View Research, the global IoT retail market was valued at $42.38 billion in […]


Others, Tech

Generative AI for Personalized Service and a Competitive Edge in Ecommerce

July 14, 2023

Via: Retail TouchPoints

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order […]


Others, Tech

4 Ways Retailers can Leverage Generative AI to Drive Revenue and Productivity

July 10, 2023

Via: Retail TouchPoints

Apple co-founder Steve Jobs once said, “People don’t know what they want until you show it to them. Our job is to figure out what they want before they do.” The world of retail is getting ready for its iPhone […]


Others, Tech

Retailers Who Lead the Way on Innovation Also Lead the Way In IT

July 6, 2023

Via: RIS News

As the lines between digital and physical worlds continue to blur, many retailers are exploring tools to create immersive experiences, gain a competitive edge, improve operational efficiency, and future-proof their business. Technologies, like digital twins – virtual representations that enable […]


E-payment & Data Security, Tech

Digital Wallets: What’s Good for the Payments Industry is Good for Retailers…Right?

July 5, 2023

Via: Retail TouchPoints

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. As new payment options continue to gain traction, traditional payment […]


Others, Tech

Are Standardized Metrics What Retail Media Needs?

June 26, 2023

Via: RetailWire

Albertsons Media Collective, Albertsons’ retail media arm, unveiled a preliminary framework last week at The Cannes Lions International Festival of Creativity in France to help standardize specifications and methodologies across retail media networks to maximize the emerging medium’s potential. Read […]


Others, Tech

Kroger Details Investment in Personalization and AI

June 21, 2023

Via: RIS News

U.S. retailer Kroger is focusing on data analytics and artificial intelligence (AI) personalization to innovate the customer and employee experience, providing a more targeted and efficient approach, according to their recent earnings call. With comparable sales without fuel growth up […]


Others, Tech

Walmart, Ebay Launch New Accelerator Programs Focused on Ecommerce, Web3

June 6, 2023

Via: Retail TouchPoints

Walmart’s incubation arm, Store Nº8, and Ebay have both launched new accelerator programs aimed at supporting startups developing technologies designed to help shape the future of digital commerce. Store Nº8 Accelerator Aims to ‘Unlock’ Decentralized Commerce Store Nº8 has teamed […]


Others, Tech

Oracle named a leader in retail price optimization applications worldwide

May 8, 2023

Via: Retail Dive

Oracle was recently named a leader in the IDC MarketScape: Worldwide Retail Price Optimization Solutions 2023 Vendor Assessment. The list includes retail focused price optimization vendors and is based on their enterprise-grade pricing capabilities, including strategic pricing across channels leveraging […]


E-payment & Data Security, Tech

PayPal to invest in threat prevention developer

May 3, 2023

Via: Charged

PayPal is set to invest in threat prevention developer, Deep Instinct, which is the first organisation to apply deep learning to cybersecurity. PayPal Ventures joins existing investors which includes Black Rock, Chrysalis Investments, Millennium, Unbound, Untitled Investments, The Tudor Group […]


Others, Tech

Guiding the Customer Journey With Generative AI

April 26, 2023

Via: RIS News

ChatGPT has dominated headlines across all industries, and while it may be tempting to just jump in, it’s important for retailers to take note of the positives and negatives that come with this new tech tool; a new form of […]


Others, Tech

How RFID has become a game changer for retail inventory management

April 25, 2023

Via: Charged

Retail Gazette asks David Ivins, channel partner director for RFID software at Checkpoint Systems how RFID can be used in inventory management. How is digital transformation changing retail? If you were to look back to retail 10 years ago, data […]