Category: Tech

June 26, 2023

Albertsons Media Collective, Albertsons’ retail media arm, unveiled a preliminary framework last week at The Cannes Lions International Festival of Creativity in France to help standardize specifications and methodologies across retail media networks to maximize the emerging medium’s potential. Read […]

June 21, 2023

U.S. retailer Kroger is focusing on data analytics and artificial intelligence (AI) personalization to innovate the customer and employee experience, providing a more targeted and efficient approach, according to their recent earnings call. With comparable sales without fuel growth up […]

June 6, 2023

Walmart’s incubation arm, Store Nº8, and Ebay have both launched new accelerator programs aimed at supporting startups developing technologies designed to help shape the future of digital commerce. Store Nº8 Accelerator Aims to ‘Unlock’ Decentralized Commerce Store Nº8 has teamed […]

May 8, 2023

Oracle was recently named a leader in the IDC MarketScape: Worldwide Retail Price Optimization Solutions 2023 Vendor Assessment. The list includes retail focused price optimization vendors and is based on their enterprise-grade pricing capabilities, including strategic pricing across channels leveraging […]

May 3, 2023

PayPal is set to invest in threat prevention developer, Deep Instinct, which is the first organisation to apply deep learning to cybersecurity. PayPal Ventures joins existing investors which includes Black Rock, Chrysalis Investments, Millennium, Unbound, Untitled Investments, The Tudor Group […]

April 26, 2023

ChatGPT has dominated headlines across all industries, and while it may be tempting to just jump in, it’s important for retailers to take note of the positives and negatives that come with this new tech tool; a new form of […]

April 25, 2023

Retail Gazette asks David Ivins, channel partner director for RFID software at Checkpoint Systems how RFID can be used in inventory management. How is digital transformation changing retail? If you were to look back to retail 10 years ago, data […]

April 25, 2023

Shopify has tapped Israeli B2B payments startup Melio to launch a new bill payment tool that has been designed to give US merchant customers the ability to manage their expenses and vendors via its platform. The company‘s global head of […]

April 25, 2023

Retailers that prioritize ecommerce recognize that the end-to-end user experience is more important than ever. Consumers expect convenient, interactive shopping experiences, from online to in-store and everything in between. This year, 3D and AR adoption is expected to be one […]

April 24, 2023

Technology has transformed the retail workforce over the last few years. Today, these technologies can be used across broad segments of the employee experience: providing better work-life balance through flexible scheduling; pulse survey tools to gather and listen to regular […]

April 10, 2023

Regional payments can be complex. It’s like a symphony where each instrument plays an individual role but is part of the whole to create one harmonious overall outcome. For retailers and regional payments, consumer payment preferences play one piece, while […]

April 5, 2023

Customer service reps (CSRs) continue to land on lists of the top ten jobs at risk due to advances in conversational artificial intelligence (AI). Some observers, however, are hopeful the technologies only reinvent the role for the customer’s benefit instead […]

April 3, 2023

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can […]

March 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. The only problem is, for many retailers, […]

March 23, 2023

The study of 107 retail executives also found the adoption of mobile point-of-sale systems and curbside pickup sensors could increase by 2025. While mobile point-of-sale systems and curbside pickup sensors are expected to be popular among specialty and department stores, […]

March 22, 2023

Artificial intelligence (AI) is opening opportunities for retail giants to cut costs and boost efficiency, with many worried about the prospects of job cuts and mass layoffs. The latest research by the Centre for Retail Research (CRR) highlighted astonishing job […]

March 21, 2023

Mastercard has acquired Baffin Bay Networks to provide businesses with an AI ‘Cyber Shield’ against cyberattacks. Swedish-based Baffin Bay Networks enhances Mastercard’s “multi-layered approach to cybersecurity”, which allows the global payments giant to strengthen the services and value it provides […]

March 20, 2023

Mastercard has partnered with a New South Wales Government executive agency (NSW) and online liquor vendor Tipple in Australia to offer a smooth age verification process for customers shopping online. The new programme utilises Mastercard’s existing digital identity service, ID […]

March 3, 2023

The number of fraud reports made to Action Fraud, Cifas and UK Finance climbed by 6.49% in the past 12 months, resulting in an increase in losses of £20 million. This is according to research by personal loan provider Fluro, […]

February 27, 2023

We don’t have a crystal ball, but it’s clear that workforce trends are shifting rapidly, transforming even in just the last two or three years as a result of a pandemic that forced companies to innovate with speed and agility […]