April 26, 2023
Via: Retail TouchPointsThe COVID-19 pandemic brought more changes to the retail and related service sectors than any other event in recent memory. These situations continue to impact the retail environment and especially its employees. Retail managers now face employee management and safety […]
Customer Engagement, Customer Experience
March 3, 2023
Via: Retail TouchPointsToday’s retail environment is challenging — whether it is price pressure from discounters, market disruption from online players, increased price transparency for shoppers or changing macroeconomics. To top that off, differentiation approaches in retail that have been around for ages, […]
October 3, 2022
Via: Retail DiveEach holiday season, the retail stakes get higher. For many retailers, the holiday season is both an opportunity to make a big difference in their bottom line and a high-stress period for systems and staff. Consumers are planning to spend […]
Customer Engagement, Customer Experience
July 29, 2021
Via: Independent RetailerMany consumers got comfortable with online shopping during the pandemic, engaging with brands and other shoppers in a virtual sense, but nothing beats the authenticity of in-store experiences. Tango, a leader in Store Lifecycle Management (SLM) solutions, conducted a consumer […]
June 2, 2021
Via: RIS NewsIn March 2020, newly emerging lockdown mandates were the first of their kind, and many across the nation were struggling both professionally and personally to understand what was happening, and what would come next. Fast forward to one year later, […]
April 23, 2024
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April 16, 2024
April 1, 2024