May 23, 2024
Via: Retail TouchPointsAugmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture audience attention and dollars. Businesses that offer AR-driven experiences are 41% more likely to capture consumer attention than those that do not, according to […]
April 30, 2024
Via: Camila MendesOnline retail is a rapidly growing industry that offers consumers unparalleled convenience and choice; from fast-fashion global retailers to bespoke boutiques and one-of-a-kind creations, everything can be sourced and bought online. In 2023, global sales reached $5.8 trillion, and this […]
January 18, 2024
Via: Retail TouchPointsMobile apps have become a critical customer engagement channel for retailers as they try to create and capture more value for, and from, their customers. It’s no surprise that industry research and earnings reports consistently reveal customers with a brand’s […]
December 13, 2023
Via: Retail TouchPointsAfter years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. So it’s no surprise that 47% of executives believe that store design and experience have […]
August 29, 2023
Via: RetailWireMany retailers traditionally utilize a portion of their funds and resources to test new in-store experiences each year, especially pop-up shops. However, 2023 is beginning to change all of that, with more big-name retailers opting to experiment with virtual stores […]
March 14, 2023
Via: Retail TouchPointsIt’s hard to believe that in the same year cutting edge technologies like augmented reality and autonomous shopping have exploded in retail, shoplifting is still aching the minds of executives. Big box leaders like Target and Walmart have recently revealed […]
August 29, 2022
Via: Retail DiveConsumers are shifting their shopping online. According to eMarketer, e-commerce sales will make up 21% of worldwide total retail sales this year with US retail e-commerce sales expected to surpass $1 trillion dollars. As more consumers turn to their devices […]
June 9, 2022
Via: ChargedAmazon has made a moved further into the augmented reality (AR) space as part of a strategy to appeal more to ‘sneaker heads’. The company’s new feature ‘Virtual Try-On For Shoes’ will allow shoppers to visualise how a pair of […]
March 2, 2022
Via: RetailWireA new study finds 76 percent of consumers have already used AR (augmented reality) one way or another. Of the 24 percent who haven’t, half hope to do so in the future. The survey from Camera IQ, an AR-design platform, […]
December 8, 2021
Via: Retail DiveBrands are vying to make their websites and apps stand out as consumers worldwide spend a significant portion of their day on connected devices. They can make those experiences more interactive, immersive and informative with augmented reality (AR) content that […]
November 16, 2021
Via: RIS NewsThe pandemic restrictions relief has led to another creative boom in retail. Retailers of any size and scale have turned their focus toward improving in-store experiences by combining the best of online and offline worlds: finding creative ways to leverage […]
Customer Engagement, Customer Experience
November 12, 2021
Via: RetailWireCustomer reviews are the number one method considered to be most effective by consumers in reducing online returns, but some emerging product display elements have potential, according to Narvar’s fifth annual report, “The State of Returns: Finding What Fits.” Asked […]
November 1, 2021
Via: Retail TouchPointsThe COVID-19 pandemic has made consumers expect much more from retailers. If it’s not omnichannel, it’s not good enough for them anymore. Beyond the usual avenues of physical retail and online shopping, modern consumers also demand an experience that motivates […]
July 30, 2021
Via: RetailWireLess than half of consumers claim interest in using virtual or augmented reality tools before making a purchase, although it depends on the category, according to a global YouGov survey. For clothing, 43 percent of consumers were interested in using […]
July 9, 2021
Via: RIS NewsWalmart has introduced a new augmented reality shopping experience in stores that encourages families to explore the aisles in search of Waffles + Mochi characters in order to unlock content. Based on the Waffles + Mochi Netflix children’s show, the […]
June 7, 2021
Via: RetailWireWalmart will give more than 740,000 of its associates free Samsung smartphones this year to support the launch of a work app that is described as “a single source for improved employee engagement and customer care.” The Me@Walmart app, built […]
May 14, 2021
Via: ChargedWalmart has acquired virtual try-on start-up Zeekit as it ramps up its digital offering and seeks to provide an “inspiring and personalized digital experience” for customers. The US’ largest physical retailer announced in a blogpost this week that it has […]
May 5, 2021
Via: Retail DiveWhen Snapchat released its iconic lenses almost six years ago, teens watched as they appeared on screen rosy-cheeked and vomiting rainbows, their eyes doubled in size. The interactive lenses changed as they moved their faces. What was once a means […]
E-commerce, Others, Retail Types, Tech
January 5, 2021
Via: ChargedAs anyone who has ever dared to monitor their screen time will know, the average UK adult now spends an average of 3 hours and 23 minutes on their phone every day, equating to roughly 50 days every year. As […]
January 4, 2021
Via: Retail TouchPointsThe repercussions to the traditional retail sector in the wake of the COVID pandemic are well documented and experienced far and wide. However, as social distancing reduces footfall and revenue in physical shops, placing malls and main streets at risk, […]