August 24, 2023
Via: Retail TouchPointsDollar Tree will pay a $1.35 million fine to settle safety violations that the Occupational Safety and Health Administration (OSHA) has “repeatedly cited at multiple stores,” according to the U.S. Department of Labor. The retailer, which also operates the Family […]
August 23, 2023
Via: RetailWireThe Kroger-Albertsons merger is estimated to have a 75% chance of being completed, as reported by WCPO 9. If this merger is fully approved, Kroger and Albertsons would control approximately a quarter of the food retail market in the United […]
August 22, 2023
Via: RetailWireSame-store sales at Walmart’s U.S. stores climbed 6.4% in the second quarter while rival Target’s declined 5.4%, although both discounters warned that consumer spending remains challenged. Doug McMillon, CEO of Walmart, said on a call with analysts, “Jobs, wages, and […]
August 22, 2023
Via: Retail DiveLong before the recent peak in generative AI interest, emerging technology had to prove its business value. Leaders weigh the cost of launching new tech against the advantages it can produce. Gartner expects AI deployments to have an immaterial impact […]
August 10, 2023
Via: Retail TouchPointsWith the help of ChatGPT and Bard, the hype around generative AI has soared over the past few months, with experts shouting daily from the mountaintops about its potential to revolutionize the retail industry. From generating product descriptions and dynamic […]
August 10, 2023
Via: Retail TouchPointsInsider Intelligence predicts that mobile commerce sales will account for 43.4% of total U.S. retail ecommerce sales — and 6.5% of all U.S. retail sales — in 2023. Although standard m-commerce sites offer ease and convenience, more consumers are spending […]
August 10, 2023
Via: RIS NewsThe new norm for the modern-day consumer includes access to multiple, convenient channels when interacting with a business. By combining your company’s touchpoints and contact channels to create an omnichannel customer experience, this will significantly enhance a consumer’s brand journey. […]
August 7, 2023
Via: RetailWireCart abandonment is one of the top challenges plaguing e-commerce, as executives are well aware. More than 84% of retailers had tracked cart abandonment on their website in the past six months as of September 2022, according to a survey […]
August 2, 2023
Via: RIS NewsHawaii’s oldest and largest grocery chain is launching a brand-new retail media network. The partnership will integrate Foodland’s first-party data with CitrusAd’s relevancy algorithm, allowing brands, big and small, to engage with Foodland consumers in a more targeted approach and […]
July 28, 2023
Via: Retail TouchPointsRural lifestyle retailer Tractor Supply is revving up its growth plans with a new long-term target of eventually operating 3,000 stores in the U.S. — 200 more stores than previous targets. The retailer currently has 2,200 locations and will open […]
July 26, 2023
Via: RetailWireYou know why retailers’ efforts to reduce returns have been backfiring, but what about brands that have been making returns even easier and more accessible for customers? These retailers are making a good name for themselves at a time when […]
July 25, 2023
Via: RetailWireAfter performing its latest research, MarketWatch stated that the “Global Toy market size was valued at USD 65530.35 million in 2022 and is expected to expand at a CAGR of 7.5% during the forecast period, reaching USD 101159.97 million by […]
July 20, 2023
Via: RetailWireOnline pickers are being called out for hogging parking spots outside stores and clogging aisles inside. Outside, Costco has reportedly started banning Instacart contractors, or “shoppers” in Instacart’s terms, from waiting in parking lots for orders at some stores. A […]
July 11, 2023
Via: Retail DiveThough many consumers surveyed by FTI said they are open to personalization, the survey findings also suggest that consumers’ interest in doing so varies from generation to generation. While less than half (46%) of Baby Boomers want to receive tailored […]
Customer Engagement, Customer Experience, Stores
July 5, 2023
Via: RetailWireResearch from the University of Bath’s School of Management found in-store music can lift sales by more than 10 percent during the weekdays but questioned whether tunes might be neutral or even distracting for weekend shoppers. The studies involving an […]
June 29, 2023
Via: Retail TouchPointsDress code in retail is paramount to driving sales and achieving business growth. The reason? It’s human nature to judge people based on how they’re dressed. Take a retail store, for example. If a customer walks into a store and […]
June 29, 2023
Via: Retail TouchPointsWalgreens Boots Alliance will shutter 150 U.S. Walgreens stores and 300 UK-based Boots locations as part of cost-cutting efforts, according to company officials on the pharmacy giant’s Q3 2023 earnings call. The specific stores that will be targeted have not […]
June 27, 2023
Via: Retail TouchPointsThere’s a lot of talk about artificial intelligence these days, with countless posts about how it’s changing consumer expectations, influencing operations and transforming entire industries. But is there anything your retail business can do to profit from AI? When it […]
June 27, 2023
Via: Retail TouchPoints“The debate is over — retail media is now almost universally recognized as one of the most effective methods of commerce marketing,” declared The Mars Agency in its third annual Retail Media Report Card. If retail media is indeed past […]
June 21, 2023
Via: RetailWireDollar Tree has become the latest retailer to lock up merchandise in hopes of reducing shrink. In the first quarter, elevated shrink levels impacted the dollar store’s earnings by 14 cents a share. “This is not unlike what you’re seeing […]