April 4, 2023
Via: ChargedAmazon will close Gloucester-based online shop Book Depository at the end of April following staff reduction announcement. Book Depository was founded by Stuart Felton and a former Amazon employee Andrew Crawford and originally rivaled the tech giant. It focused on […]
March 23, 2023
Via: Retail TouchPointsFor 20-odd years, third-party cookies have reigned supreme in the advertising world as digital ads rocketed to a market worth hundreds of billions of dollars. Retailers and brands wholeheartedly subscribed to conversion measures they didn’t control, but it’s always been […]
March 22, 2023
Via: ChargedNike performed strongly in its third quarter ending February 28, 2023, with a 14% increase in revenue and 20% spike in digital sales. On a currency-neutral basis, online sales were up 24%, while direct sales increased by 22%. In total, […]
March 21, 2023
Via: Retail TouchPointsYou’ve probably played with artificial intelligence (AI) chatbot ChatGPT already and felt like you were touching magic. It feels like AI on a level we’ve never seen before, and its existence is massively exciting to all of us working in […]
March 16, 2023
Via: RetailWireOnline sales tend to benefit from rainy and windy conditions, although the impact can be positive or negative depending on the geography, according to a new Adobe study. Combining Adobe Analytics’ analysis of website transactions with weather data from IBM’s […]
March 15, 2023
Via: RetailWireA study finds 69 percent of retailers treat returns as a cost of doing business, with only 19 percent having a strategic returns program in place. The study from Incisiv found most retailers lack clearly defined metrics to measure their […]
March 8, 2023
Via: ChargedTHG shoppers will now be able to spread the cost of online purchases after the firm inked a deal with digital credit company Newpay. Newpay has been fully integrated into the checkout and gives customers “seamless access to credit”. The […]
March 6, 2023
Via: ChargedThe UK’s biggest retailers Marks & Spencer (M&S), Sainsbury’s and Currys criticised the government’s business rates reforms for heavy taxes imposed on physical stores. According to This is Money, shops and other business properties are charged based on their rental […]
March 6, 2023
Via: RIS NewsRetailers are facing higher commodity prices and resulting price increases across most product categories. While sales are up, most of the gains are inflation-driven versus actual volume. Demand is flat or decreasing for traditional retail commerce. In fact, with revenue […]
March 2, 2023
Via: ChargedTwitter influencers are turning to TikTok for shopping, preferring it to other social media apps like Instagram and Snapchat, according to the latest study. The Social Media Analytics Platform of GlobalData, a data analytics company, analysed discussions related to shopping […]
February 23, 2023
Via: ChargedOnline marketplace eBay has warned that demand will decline in the first half of 2023, after its holiday-quarter earnings fell due to strained consumer spending in the US and Europe. Shares declined by nearly 6% in trading after the bell, […]
February 23, 2023
Via: ChargedEtsy has exceeded Wall Street expectations for quarterly revenue, helped by a strong demand for bags and personalised gifts, sending its shares up 5% in extended trading. The results indicate that the marketplace remains popular among cost-savvy shoppers, despite the […]
February 23, 2023
Via: ChargedSome 67% of B2B buyers want to conduct their online buying via an avatar in the metaverse, demonstrating the appetite for experiences that fuse physical and digital interaction together, according to a new report by Wunderman Thompson. The research also […]
February 21, 2023
Via: Retail TouchPointsRecent headlines about Meta’s Instagram and Facebook doing away with shopping features on their platforms might appear to be a retreat in the social commerce wars. In fact they are anything but — and with good reason. Social commerce sales […]
February 17, 2023
Via: ChargedRetail sales had a surprising lift in January, driven by shoppers taking advantage of online deals post-Christmas, according to ONS. Non-store retail, which predominantly comes from online retailers, experienced a sales rise of 2% in January, with promotions boosting activity. […]
February 15, 2023
Via: ChargedAmazon has informed its European vendors that it will now focus on sourcing its products on directly from brands instead of wholesalers, in an email seen by Retail Week. The US retail giant said it had reviewed the options before […]
February 14, 2023
Via: ChargedOnline sales have grown as if the pandemic did not happen, according to IMRG, with a similar annual growth level achieved between 2019 and 2022. Despite the 35% annual online sales jump in 2020, waning ecommerce demand since since April […]
Customer Experience, E-commerce
February 10, 2023
Via: ChargedLast week, Frasers Group revealed its plans to launch its own buy now pay later (BNPL) scheme, which could allow shoppers to borrow up to 2,000 pounds when spending with the retailer. Under new boss Michael Murray, the retail giant […]
Customer Experience, E-commerce
February 10, 2023
Via: Retail DiveHistorically, procurement teams have had to deal with multiple structured and unstructured databases. To make decisions based on facts and acquire a competitive edge, procurement teams require the collection and utilization of data. Best-of-breed procurement teams need to be able […]
February 9, 2023
Via: Retail TouchPointsAs the ecommerce landscape becomes more competitive, top retailers like Amazon stay ahead of the curve by delivering a compelling product experience to their customers. This is made possible by powerful AI algorithms that deeply understand the customer’s needs and […]