Customer Experience, Point of Purchase
September 9, 2020
Via: RetailWireSome consumers don’t expect many of the new habits they’ve picked up while adjusting to COVID-19 to continue after the crisis has eased, according to new data from Hub Research. For instance, while 44 percent said they are shopping more […]
September 8, 2020
Via: ForbesThe pandemic and shutdown have caused the online grocery business to explode with growth. Earlier this year before Coronavirus, the online grocery business was well below 5% of total grocery sales. Now it appears to be well above 10% and […]
Customer Experience, Point of Purchase
September 8, 2020
Via: RetailWireAsked about their experiences with businesses that have added curbside pickup options since COVID-19, 55 percent of consumers chose the description “fast & easy” in a survey from Medallia Zingle, 35 percent said “a little rocky” and 10 percent “poor.” […]
September 4, 2020
Via: RetailWireSome retailers may have eliminated hazard pay, but the threat of COVID-19 is far from over and frontline workers are feeling the pressure. Fifty-five percent of retail workers are feeling more stressed during the crisis, 60 percent report having higher […]
September 2, 2020
Via: ChargedLego has seen sales rocket 14 per cent in the first half of the year as traffic to its online website more than doubled to 100 million. The Danish toy maker enjoyed a sharp rise in sales during the first […]
August 27, 2020
Via: CNBCWhat is going to happen to America’s dead malls? That’s a million-dollar question plaguing retailers and real estate developers. With a report circulating earlier this month that the biggest U.S. mall owner Simon Property Group has been in talks with […]
August 25, 2020
Via: RetailWireNew research by Acosta suggests 53 percent of shoppers plan to stock up on groceries if another pandemic shutdown occurs. “As COVID cases continue to rise, most shoppers believe we’re headed for another shutdown and plan to respond accordingly, so […]
August 25, 2020
Via: ChargedApple is set to start reopening its retail stores across the US after being forced to close them for a second time due to a spike in coronavirus cases. The iPhone maker began informing its staff this week that stores […]
August 24, 2020
Via: RetailWireThis coming holiday season is expected to see the earliest promotions ever, although many of the reasons are tied to the pandemic rather than getting a jump on the competition. Target plans to start holiday promotions in October to support […]
August 19, 2020
Via: ForbesStocks opened higher following strong retail earnings on Wednesday morning, a day after the S&P 500 closed at a new record high and fully recovered its losses from the sell-off caused by the coronavirus pandemic. KEY FACTS The Dow Jones […]
E-commerce, Retail Types, Stores
August 14, 2020
Via: RetailWireWith travel at historical lows due to the novel coronavirus pandemic, airport retailers that were thriving just a few months ago are now having trouble getting people in the door. An airport in Australia has launched an e-commerce website to […]
August 13, 2020
Via: RetailWireAs Congress struggles to find common ground on a second round of fiscal stimulus, it feels like an important time to review the impact of the CARES (Coronavirus Aid, Relief, and Economic Security) Act legislation. The first program totaled almost […]
August 12, 2020
Via: ChargedChristmas shopping is due to start earlier than ever this year as new research from Ebay Advertising reveals an unexpected consequence of the pandemic. Ebay Advertising has published new research which found that 27 per cent of consumers plan on […]
E-payment & Data Security, Tech
August 11, 2020
Via: RetailWireWhile there’s no evidence COVID-19 can be transmitted by cash or credit cards, the use of mobile payments and contactless cards has taken off in recent months over concerns about touching surfaces, according to research from the National Retail Federation’s […]
August 11, 2020
Via: ChargedAmerica’s ‘second wave’ could have pushed its retail recovery back until 2021 as in-store footfall dives across the country’s worst hit states. In June analysts at data company Zenreach forecaster that footfall for retail, restaurants, bars, spas, events and venues […]
Customer Engagement, Customer Experience
August 7, 2020
Via: RetailWireThe novel coronavirus pandemic has been a time of testing for all retail businesses. It has also been a period of great opportunity for retailers to show long-standing and new consumers that they are there for them at a time […]
August 3, 2020
Via: RetailWireDespite the relentlessly bleak news of sales declines, store closings and retail bankruptcies, Tractor Supply Company (TSC) not only just reported strong second-quarter sales, it also announced plans to open 75 to 80 new brick-and-mortar locations. Concluding that the retailer […]
August 3, 2020
Via: RetailWireOn Friday, Westfield Valley Fair, the Bay Area’s largest mall, opened an open-air pop-up market in front of Bloomingdale’s. The pop-up tents arrive as many enclosed malls, including those across California, remain closed as a preventive measure against the spread […]
E-payment & Data Security, Tech
July 29, 2020
Via: CNBCAs the nation navigates the new normal, retailers continue to safely serve our communities across the country. But retailers are confronting an economy that has undergone major shifts during the course of the pandemic, as consumers continue to buy items […]
July 29, 2020
Via: ForbesCoronavirus has spelled the bankruptcies and even the end for many struggling companies, but it’s given a new window of opportunity for eBay in its continued fight against larger rival Amazon. Second-quarter gross merchandise value, or GMV, sold on eBay […]