Some retailers may have eliminated hazard pay, but the threat of COVID-19 is far from over and frontline workers are feeling the pressure.
Fifty-five percent of retail workers are feeling more stressed during the crisis, 60 percent report having higher levels of anxiety and 53 percent greater frustration, according to the findings of a new survey by TollFreeForwarding.com shared with RetailWire.
The length of the crisis and the associated pressures are also affecting retail workers’ job performance. Thirty-one say it has affected the quality of their work, 42 percent cite less motivation and 48 percent report having sleep issues.
