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What does the pandemic mean for mobile pay?

August 11, 2020

While there’s no evidence COVID-19 can be transmitted by cash or credit cards, the use of mobile payments and contactless cards has taken off in recent months over concerns about touching surfaces, according to research from the National Retail Federation’s “State of Retail Payments” study.

Among the findings:

  • Sixty-seven percent of retailers now accept some form of no-touch payment.
  • Fifty-eight percent accept contactless cards that can be waved past a card reader or tapped on the reader, up from 40 percent last year;
  • Fifty-six percent take digital wallet payments on mobile phones, up from 44 percent;
  • No-touch payments have increased for 69 percent of retailers surveyed since January.

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