Tag: 2018

Customer Experience, Loyalty Programs

5 ways for brands to inspire customer loyalty in 2018

February 7, 2018

Via: Retail Dive

Loyalty is the most valuable thing in the world and the hardest thing to earn. It’s never handed to you. So how do you earn it? Put your customer first and carry through for them, repeatedly. That doesn’t mean you […]

News & Trends

Less selection will define retail in 2018

February 5, 2018

Via: Retail Dive

U.S. shoppers are trying to cut through a lot of marketing clutter to find high quality products, often from smaller direct-to-consumer players, according to Hubba. The price-and-convenience play, which attracts the “savers” buying commodity goods with little differentiation, is being […]

Others, Tech

What’s in store for retail technology in 2018?

January 8, 2018

Via: Essential Retail News

Retail has changed a lot over the past decade, in no small part due to the embracing of technology to give retailers a competitive edge over rivals. The in-store experience of today is markedly different to a decade ago. Even […]

Others, Tech

Can Google Home take on Amazon’s Echo in 2018?

January 3, 2018

Via: Retail Dive

The race is on for the best smart speaker, and while the Echo was the clear leader in 2017 — Alexa earned Amazon Retail Dive’s Technology of the Year award — Google Home is set to gain speed this year. […]


2018 Top Women in Retail Tech

January 2, 2018

Via: Retail Info Systems News

Retail needs a cast of superheroes now more than ever. Luckily, tech-savvy women are on the case, helping to reshape retail in the age of customer centricity. For the second year in a row, RIS is kicking off the New […]


Guest Forecast: Major Supply Chain Trends for 2018

December 21, 2017

Via: SCMR Editorial

2017 was an important year for delivery logistics. With ecommerce sales reaching $23 trillion in annual sales worldwide, customers are relying on better and faster deliveries for all sort of goods and services. But this evolution in the supply chain, […]

News & Trends

Top 8 Retail Trends to Watch in 2018

December 21, 2017

Via: Retail Info Systems News

Four years ago, I was invited to Dallas to meet with the merchandising, marketing and store operations executives at what was then called “JCP” to discuss how Coca-Cola might be a part of JCP’s re-envisioned store concept – a store-within-a-store […]