Online retail figures have showed resilience despite the wider industry’s decline. With the proportion of retail sales online rising to 26.4%.
The wider sector saw a drop in sales, which was compounded by inflation and also the addition of the extra bank holiday after the passing of Queen Elizabeth II.
“Consumers are acting cautiously, as they are more pessimistic about the economic outlook now than during the COVID-19 lockdowns in March 2020,” McKinsey & Company’s Kevin Bright said.
