Many companies are making pledges to address a lack of diversity and inclusion, take action against inequalities in pay and promotions, and provide funding to black communities. Adidas recently pledged to work on its diversity and inclusion efforts but some employees are unsure of the actual intent of these promises.
Understanding the differences between diversity and inclusion
Diversity and inclusion are not interchangeable terms. Diversity refers to the traits and characteristics that make people unique while inclusion refers to the behaviors and social norms that ensure people feel welcome. Inclusion is the more difficult of the two to measure since it depends on the perceptions of employees, but retailers cannot have one without the other.
