Customer Engagement, Customer Experience
May 18, 2023
Via: Retail TouchPointsWhile retail sales may currently be bouncing back at a rate faster than predicted — increasing by 1.2% between January and February of 2023 — they are still some way behind the comparative period of 2021. To continue on a […]
March 22, 2023
Via: ChargedArtificial intelligence (AI) is opening opportunities for retail giants to cut costs and boost efficiency, with many worried about the prospects of job cuts and mass layoffs. The latest research by the Centre for Retail Research (CRR) highlighted astonishing job […]
E-payment & Data Security, Tech
November 10, 2022
Via: ChargedNew research from global Coalfire Coalfire has found that retail is one of the worst-performing sectors when it comes to defending against cyberattacks. The analysis comes just as retailers across the UK are gearing up for the vital Christmas trading […]
May 26, 2022
Via: ChargedA new report by industry charity the Retail Trust has found that one in five (21%) British retail workers and nearly a third (31%) of people working for the UK’s biggest retailers are planning to quit the sector. The Retail […]
E-payment & Data Security, Tech
February 17, 2022
Via: ChargedCybercriminals have targeted the retail sector over the past 12 months, with a 264% surge in ransomware attacks on ecommerce and online retail businesses. The figures from SonicWall’s biannual report revealed that cyber attacks and IT security threats have surged […]
October 28, 2021
Via: Retail TouchPointsWhile most retailers are struggling to deal with product delays and shortages this holiday season, one retail sector has a seemingly unlimited supply of goods – resale. New research from recommerce platform Mercari found that American households are currently sitting […]
July 23, 2021
Via: ChargedRetail workers have been harder hit than any other sector by the ‘pingdemic’ crisis seeing nearly 75,000 staff forced to self-isolate this month. New data from FirstCare, the UK’s largest database of workplace absences, shows that the government’s list of […]
November 9, 2020
Via: CNBCRetail is on the rebound. The SPDR S&P Retail ETF (XRT), which tracks the group, rallied almost 8% last week, fueled by gains in names including Etsy, Best Buy, Gap and Ross Stores. Etsy shares advanced by more than 20% […]
February 16, 2017
Via: Chain Store AgeRetail sales sizzled in January, beating expectations. Even the struggling department store sector managed to beat the odds. Retail sales, excluding automobiles and gasoline, grew 0.4% in January, according to the National Retail Federation. (The numbers exclude automobiles, gasoline stations […]
September 21, 2023
September 19, 2023
September 12, 2023
September 5, 2023
August 29, 2023
September 21, 2023
September 14, 2023