Tag: retail returns

November 8, 2022

In 2021, returns cost retailers a whopping $761 billion, or almost 17% of total U.S. retail sales. This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and […]

January 26, 2022

Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released by the National Retail Federation and Appriss Retail. This accounts for an average of 16.6 percent of total U.S. […]

December 23, 2020

In the spring, cheers, claps and clanging pots and pans rung out every night in cities at 7 p.m. in a show of thanks for essential workers. The label not only described doctors and nurses tending to Covid-19 patients, but […]

July 6, 2020

A survey from Inmar Intelligence finds 88 percent of U.S. consumers planning to continue to shop online to avoid crowds, yet 40 percent have held back on purchasing online due to complicated returns processes. Other findings from the survey: Forty-two […]

November 21, 2019

A higher percentage of sales are starting to result in returns. Many people order items with no intention of keeping them. Sometimes it’s a matter of short-term usage, such as buying a new suit for an event, and returning it […]

December 27, 2017

While the holidays have always spurred a high percentage of retail returns, e-commerce has only fueled that, and more and more it’s an issue throughout the year. Returns are increasingly a part of the shopping experience, particularly online, with nearly […]