Tag: eCommerce

May 11, 2022

Zara has started charging customers to return products they have purchased online. Since the beginning of May, Zara customers have been charged £1.95 to return items, with the fee deducted from their total refund, according to The Industry.Fashion. However, items […]

May 10, 2022

Ikea has vowed to spend $3 billion to make ecommerce purchases easier for customers. The investment will help the furniture retailer open new locations in cities across Europe and North America, as well as retrofitting existing stores to better fulfil […]

May 9, 2022

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the […]

May 5, 2022

Online retail revenue growth has slumped 12% year-on-year, according to data from IMRG’s latest retail data show. It is an uncertain period for retailer as they brace themselves against a number of headwinds including rising inflation and supply chain issues. […]

May 5, 2022

Publicis Groupe will be acquiring Profitero, an SaaS global ecommerce intelligence platform that provides services to more than 4,000 brands and 70 million products on more than 700 retail websites. The purchase will allow users to leverage predictive intelligence to […]

May 3, 2022

Privacy has been at the core of recent development regarding consumer data. Key legislation across the world, such as GDPR in Europe or CCPA in California, focus on ensuring consumer privacy, especially the digital footprint of consumers in the U.S. […]

May 3, 2022

Amazon has pushed back against government plans to force websites to tackle fake reviews by saying ministers should exercise “caution” when devising laws to hold sites to account when they host fake reviews. The ecommerce giant has long been plagued […]

May 2, 2022

It’s no surprise that ecommerce has practically taken over the global economy. Annual online sales worldwide are expected to climb to a staggering $6.5 trillion by 2023. But alongside that dizzying sales growth, we’ve also witnessed a growing consciousness about […]

April 29, 2022

Ecommerce returns are the new reality for retailers, but their rapid rise doesn’t have to crush conversion rates and profitability. Instead, brands should put themselves in shoppers’ shoes. Consider how returns are central to the customer experience and can create […]

April 27, 2022

Friction is one of retail’s biggest pain points, whether its for an ecommerce site or a bricks-and-mortar establishment, the less friction points for the customer, the higher percentage of conversion for the retailer. Checkout friction is one of the largest […]