Tag: eCommerce

April 27, 2023

Customer experience (CX) strategies often focus on using technology to improve steps in the customer journey, but CX can also be about the bigger picture: how their purchases impact our environment. For example, most consumers today are concerned about carbon […]

February 23, 2023

Online marketplace eBay has warned that demand will decline in the first half of 2023, after its holiday-quarter earnings fell due to strained consumer spending in the US and Europe. Shares declined by nearly 6% in trading after the bell, […]

February 23, 2023

Some 67% of B2B buyers want to conduct their online buying via an avatar in the metaverse, demonstrating the appetite for experiences that fuse physical and digital interaction together, according to a new report by Wunderman Thompson. The research also […]

January 17, 2023

US ecommerce giant Amazon has topped a survey which asked shoppers about their spending habits from Retail Week. Both UK grocers Tesco and Asda both followed with Aldi bringing up 4th place. The discount grocer overtook Morrisons to enter the […]

January 5, 2023

Boots has announced a positive start to the year in its first quarter ending 30 November 2022, continuing its impressive return to growth. The retailer‘s online business, Boots.com, performed strongly, experiencing its biggest Black Friday ever, taking three orders every […]

December 28, 2022

Asos investors are set to rebel early next year over pay policy “concerns” and the pay of executive bosses. According to reporting by the Daily Mail, the meeting taking place on 11 January is likely to see investors rejecting or […]

December 16, 2022

Retail bosses are urging consumers to shop in-store if they want to receive Christmas gifts on time, as ongoing Royal Mail strikes are set to cause severe disruption. Royal Mail workers up and down the country will strike across December, […]

December 12, 2022

BigCommerce and Sage have established a partnership to provide merchants with an end-to-end commerce solution, integrating their online storefronts to their back-office. The leading open SaaS platform has teamed up with Sage to help modernise merchants‘ commerce presence. Businesses will […]

December 9, 2022

Amazon is planning to roll out a TikTok-like feed on its ecommerce app, in a bid to entice new shoppers through a stream of photos and videos from well-known influencers. The move comes as shopping activity is declining amid the […]

December 7, 2022

Email marketing is the process of sending targeted, personalized emails to your customers and prospects to build relationships and drive sales. When done correctly, email marketing can be an extremely effective way to grow your business. Email can be used […]

November 29, 2022

Discounting in ecommerce has become popular because it is easy to offer and implement. Keeping customers after they make holiday purchases is on the mind of all brands and retailers, but it is becoming clearer that one-off orders focused on […]

November 11, 2022

Bazaarvoice, Inc., a provider of product reviews and user-generated content solutions, released its latest research, based on a survey of more than 10,000 global shoppers. The report explores the effect fake reviews and authenticity have on customer trust, and the […]

November 1, 2022

Figures from Wunderman Thompson Commerce have revealed that consumers are set to spend up to 50% less than usual this Black Friday. Overall spend per consumer is expected to fall from £168.18 in 2021 back to the 2020 average of […]

October 6, 2022

Farfetch has announced it will offer customers the chance to purchase items on its marketplace with cryptocurrency in 37 countries. The luxury fashion platform said it will initially accept six cryptocurrencies which include Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC), […]

October 4, 2022

H&M is considering charging for online returns in an effort to reduce surging costs. During the fashion retailer’s Q3 earnings call last week, H&M chief executive Helena Helmersson told investors that the business will soon be testing the implementation of […]

October 4, 2022

Amazon has announced it is launching Amazon Access, a hub for US-based customers to explore the ecommerce giant’s more affordable shopping programmes which includes discounts. The company has also announced that its discounted tier of Prime membership, which was introduced […]

September 27, 2022

BigCommerce has launched on Google Cloud Marketplace for the first time, helping to make it easier for global enterprise customers to modernise their ecommerce platform to expand audience reach and drive business growth. “Opening our platform to enterprises through Google […]

September 23, 2022

Small businesses just like yours are taking the plunge into ecommerce every day, by setting up simple online shops. If you’ve decided to make a push into online retail too, then figuring out how best to take online payments will […]

September 23, 2022

The following checklist will help you to be prepared for your big moment. Your launch day is certainly a memorable one, full of both excitement and hard work. By ensuring that you are ready beforehand, you can reduce stress on […]

September 20, 2022

Nike is aiming to replicate Amazon’s rapid delivery model by connecting its complex network of stores, warehouses and technology as part of a strategy towards a more “connected inventory”. The sportswear giant‘s CEO, John Donahoe, talked about “connected inventory” in […]