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Tag: eCommerce


Customer Experience, Loyalty Programs

Creating a Top Tier Loyalty Program

November 29, 2022

Via: Independent Retailer

Discounting in ecommerce has become popular because it is easy to offer and implement. Keeping customers after they make holiday purchases is on the mind of all brands and retailers, but it is becoming clearer that one-off orders focused on […]


Customer Engagement, Customer Experience

Report Reveals New Details on Fake Reviews

November 11, 2022

Via: Independent Retailer

Bazaarvoice, Inc., a provider of product reviews and user-generated content solutions, released its latest research, based on a survey of more than 10,000 global shoppers. The report explores the effect fake reviews and authenticity have on customer trust, and the […]


News & Trends

Black Friday predictions: Consumer spend to fall by 50% as cost-of-living bites

November 1, 2022

Via: Charged

Figures from Wunderman Thompson Commerce have revealed that consumers are set to spend up to 50% less than usual this Black Friday. Overall spend per consumer is expected to fall from £168.18 in 2021 back to the 2020 average of […]


E-payment & Data Security, Tech

Farfetch to start offering cryptocurrency payments

October 6, 2022

Via: Charged

Farfetch has announced it will offer customers the chance to purchase items on its marketplace with cryptocurrency in 37 countries. The luxury fashion platform said it will initially accept six cryptocurrencies which include Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC), […]


E-commerce, Retail Types

Amazon to launch new ecommerce hub for affordable shopping options

October 4, 2022

Via: Charged

Amazon has announced it is launching Amazon Access, a hub for US-based customers to explore the ecommerce giant’s more affordable shopping programmes which includes discounts. The company has also announced that its discounted tier of Prime membership, which was introduced […]


News & Trends

H&M considers charging for online returns

October 4, 2022

Via: Charged

H&M is considering charging for online returns in an effort to reduce surging costs. During the fashion retailer’s Q3 earnings call last week, H&M chief executive Helena Helmersson told investors that the business will soon be testing the implementation of […]


E-commerce, Retail Types

BigCommerce partners with Google to help ecommerce merchants grow online

September 27, 2022

Via: Charged

BigCommerce has launched on Google Cloud Marketplace for the first time, helping to make it easier for global enterprise customers to modernise their ecommerce platform to expand audience reach and drive business growth. “Opening our platform to enterprises through Google […]


E-payment & Data Security, Tech

What Small Businesses Should Know Before Taking Payments Online

September 23, 2022

Via: Lightspeed

Small businesses just like yours are taking the plunge into ecommerce every day, by setting up simple online shops. If you’ve decided to make a push into online retail too, then figuring out how best to take online payments will […]


E-commerce, Retail Types

Opening Your Ecommerce Store: What To Do Before Day One

September 23, 2022

Via: Lightspeed

The following checklist will help you to be prepared for your big moment. Your launch day is certainly a memorable one, full of both excitement and hard work. By ensuring that you are ready beforehand, you can reduce stress on […]


Suppliers

How Nike is attempting to replicate Amazon’s rapid delivery

September 20, 2022

Via: Charged

Nike is aiming to replicate Amazon’s rapid delivery model by connecting its complex network of stores, warehouses and technology as part of a strategy towards a more “connected inventory”. The sportswear giant‘s CEO, John Donahoe, talked about “connected inventory” in […]


E-commerce, Retail Types

Online sales tumble for the 17th month in a row in August

September 20, 2022

Via: Charged

Online retail sales tumbled by -4.1% year-on-year (YoY) in August 2022, marking the 17th month in a row of negative growth since May 2021, according to the latest IMRG Capgemini Online Retail Index. This decline reverses the positive progress seen […]


E-payment & Data Security, Tech

Card payment expenditure climbs to over $42tn in 2021

September 20, 2022

Via: Charged

Card payment expenditure climbed over $42 trillion in 2021, marking a 23% rise, according to RBR. The rise came off the back of the world’s recovery from the effects of the pandemic, which had initially led to a fall in […]


E-commerce, Retail Types

Analysis: Why Boots is embracing a marketplace model

September 16, 2022

Via: Charged

“Marketplace” seems to be the buzzword in ecommerce at the moment, and why not? The widespread success of the model is there for everybody to see, with marketplaces currently accounting for around 40% of the UK’s total online spend. Pureplay […]


E-commerce, Retail Types

4 Ways to Optimize Retail Media Ads

September 16, 2022

Via: Independent Retailer

With 12 to 24 million online retail sites available worldwide, the growth of ecommerce has not happened in a vacuum. Brands are responding to the demand from consumers and the potential revenue to be made. It is estimated the ecommerce […]


E-commerce, Retail Types

Amazon to give away shipping software to merchants for free

September 16, 2022

Via: Charged

Amazon has announced that it will give ecommerce merchants free software for managing shoppers’ orders on and off its platform, as the retailer extends its reach. The company will be ending monthly fees for Veeqo, a shipping software firm it […]


Customer Engagement, Customer Experience

Five Ways Ecommerce Retailers Can Sleep Well and Sell More This Black Friday

September 15, 2022

Via: Retail TouchPoints

Huge crowds, long lines and crazy stampedes are things of Black Fridays past. Nowadays, more and more shoppers are flocking to ecommerce sites for the best deals. In fact, global ecommerce sales are expected to top $5.5 trillion in 2022 […]


News & Trends

How ecommerce and delivery firms are preparing for the Queen’s funeral

September 14, 2022

Via: Charged

Several major UK ecommerce businesses and delivery firms have announced that they will be ceasing deliveries on Monday 19 September as a mark of respect for Queen Elizabeth II’s funeral, which has now been declared a bank holiday. The government […]


E-commerce, Retail Types

How to Use TikTok for Your Ecommerce Business

September 13, 2022

Via: Lightspeed

TikTok is a social media app that allows users to create and share short videos with others on the app. Since the platform has been growing in popularity, you may be wondering if it is a good platform for you […]


E-commerce, Retail Types

How Shopify is betting on social commerce to increase growth

September 7, 2022

Via: Charged

When Charged sat down to chat to Shopify director of EMEA expansions and partnerships Deann Evans, she said was “really keen” to join the company in August 2021 on its “mission to help more and more merchants.” However since then, […]


E-commerce, Retail Types

Alibaba launches ‘Super September’ B2B sales event

September 1, 2022

Via: Charged

Alibaba.com has announced the launch of ‘Super September’, its largest B2B sales event of the year. Super September will connect more than 40 million buyers and 200 thousand suppliers from around the world to help them discover new products, services, […]