Customer Experience, Loyalty Programs
November 29, 2022
Via: Independent RetailerDiscounting in ecommerce has become popular because it is easy to offer and implement. Keeping customers after they make holiday purchases is on the mind of all brands and retailers, but it is becoming clearer that one-off orders focused on […]
Customer Engagement, Customer Experience
November 11, 2022
Via: Independent RetailerBazaarvoice, Inc., a provider of product reviews and user-generated content solutions, released its latest research, based on a survey of more than 10,000 global shoppers. The report explores the effect fake reviews and authenticity have on customer trust, and the […]
November 1, 2022
Via: ChargedFigures from Wunderman Thompson Commerce have revealed that consumers are set to spend up to 50% less than usual this Black Friday. Overall spend per consumer is expected to fall from £168.18 in 2021 back to the 2020 average of […]
E-payment & Data Security, Tech
October 6, 2022
Via: ChargedFarfetch has announced it will offer customers the chance to purchase items on its marketplace with cryptocurrency in 37 countries. The luxury fashion platform said it will initially accept six cryptocurrencies which include Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC), […]
October 4, 2022
Via: ChargedAmazon has announced it is launching Amazon Access, a hub for US-based customers to explore the ecommerce giant’s more affordable shopping programmes which includes discounts. The company has also announced that its discounted tier of Prime membership, which was introduced […]
October 4, 2022
Via: ChargedH&M is considering charging for online returns in an effort to reduce surging costs. During the fashion retailer’s Q3 earnings call last week, H&M chief executive Helena Helmersson told investors that the business will soon be testing the implementation of […]
September 27, 2022
Via: ChargedBigCommerce has launched on Google Cloud Marketplace for the first time, helping to make it easier for global enterprise customers to modernise their ecommerce platform to expand audience reach and drive business growth. “Opening our platform to enterprises through Google […]
E-payment & Data Security, Tech
September 23, 2022
Via: LightspeedSmall businesses just like yours are taking the plunge into ecommerce every day, by setting up simple online shops. If you’ve decided to make a push into online retail too, then figuring out how best to take online payments will […]
September 23, 2022
Via: LightspeedThe following checklist will help you to be prepared for your big moment. Your launch day is certainly a memorable one, full of both excitement and hard work. By ensuring that you are ready beforehand, you can reduce stress on […]
September 20, 2022
Via: ChargedNike is aiming to replicate Amazon’s rapid delivery model by connecting its complex network of stores, warehouses and technology as part of a strategy towards a more “connected inventory”. The sportswear giant‘s CEO, John Donahoe, talked about “connected inventory” in […]
September 20, 2022
Via: ChargedOnline retail sales tumbled by -4.1% year-on-year (YoY) in August 2022, marking the 17th month in a row of negative growth since May 2021, according to the latest IMRG Capgemini Online Retail Index. This decline reverses the positive progress seen […]
E-payment & Data Security, Tech
September 20, 2022
Via: ChargedCard payment expenditure climbed over $42 trillion in 2021, marking a 23% rise, according to RBR. The rise came off the back of the world’s recovery from the effects of the pandemic, which had initially led to a fall in […]
September 16, 2022
Via: Charged“Marketplace” seems to be the buzzword in ecommerce at the moment, and why not? The widespread success of the model is there for everybody to see, with marketplaces currently accounting for around 40% of the UK’s total online spend. Pureplay […]
September 16, 2022
Via: Independent RetailerWith 12 to 24 million online retail sites available worldwide, the growth of ecommerce has not happened in a vacuum. Brands are responding to the demand from consumers and the potential revenue to be made. It is estimated the ecommerce […]
September 16, 2022
Via: ChargedAmazon has announced that it will give ecommerce merchants free software for managing shoppers’ orders on and off its platform, as the retailer extends its reach. The company will be ending monthly fees for Veeqo, a shipping software firm it […]
Customer Engagement, Customer Experience
September 15, 2022
Via: Retail TouchPointsHuge crowds, long lines and crazy stampedes are things of Black Fridays past. Nowadays, more and more shoppers are flocking to ecommerce sites for the best deals. In fact, global ecommerce sales are expected to top $5.5 trillion in 2022 […]
September 14, 2022
Via: ChargedSeveral major UK ecommerce businesses and delivery firms have announced that they will be ceasing deliveries on Monday 19 September as a mark of respect for Queen Elizabeth II’s funeral, which has now been declared a bank holiday. The government […]
September 13, 2022
Via: LightspeedTikTok is a social media app that allows users to create and share short videos with others on the app. Since the platform has been growing in popularity, you may be wondering if it is a good platform for you […]
September 7, 2022
Via: ChargedWhen Charged sat down to chat to Shopify director of EMEA expansions and partnerships Deann Evans, she said was “really keen” to join the company in August 2021 on its “mission to help more and more merchants.” However since then, […]
September 1, 2022
Via: ChargedAlibaba.com has announced the launch of ‘Super September’, its largest B2B sales event of the year. Super September will connect more than 40 million buyers and 200 thousand suppliers from around the world to help them discover new products, services, […]