Customer Experience, Loyalty Programs
May 11, 2023
Via: Retail DiveRetail’s consumer electronics segment continues to feel the pressures of an economic environment where people are less inclined to make discretionary purchases. At the height of the pandemic, when an unprecedented number of people transitioned to remote work or school, […]
March 3, 2023
Via: Retail TouchPointsBest Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over […]
Customer Experience, Loyalty Programs
January 12, 2023
Via: RetailWireThe good news if you are a My Best Buy rewards program member is that you will no longer be required to make a minimum purchase to receive free standard shipping on online orders. The bad news is that you […]
October 3, 2022
Via: Retail TouchPointsBest Buy will partner with DoubleVerify, a software platform for digital media measurement, data and analytics, to improve the measurement capabilities of its Best Buy Ads retail media network. The partnership will provide additional tools to both Best Buy and […]
August 30, 2022
Via: Retail DiveBest Buy’s sales and profit levels faced dual pressures in Q2. On one front, consumer spending on discretionary categories, including big-ticket electronics, has fallen in recent months in the face of steep inflation on essentials, namely food and fuel. At […]
April 5, 2022
Via: RetailWireIn February it was announced that Best Buy chose Amazon Web Services (AWS) as its preferred Cloud technology partner. This would not be so newsworthy If not for the many retailers either shunning AWS or keeping investments in the cloud […]
December 1, 2021
Via: RIS NewsPresident Biden met with leading retail executives from Walmart, Kroger, Best Buy, CVS Health and more on November 29th to discuss their outlook for the holiday shopping season, and the steps companies large and small have taken to meet consumer […]
September 3, 2021
Via: Retail DiveIt’s been another week with far more retail news than there is time in the day. Below, we break down some things you may have missed during the week and what we’re still thinking about. From Gap promoting Kanye’s latest […]
April 22, 2021
Via: Retail TouchPointsIt will come as no surprise that when looking at the top players in U.S. ecommerce, Amazon leads the pack. What might be surprising is exactly how much of a lead the digital behemoth has. Amazon is expected to make […]
February 4, 2021
Via: CNBCNordstrom shares tumbled Thursday as the department store chain delivered a disappointing sales outlook for the year, and said it plans to shift more of its business toward off-price. Nordstrom said it expects revenue to rise more than 25% in […]
Customer Engagement, Customer Experience, Suppliers
December 21, 2020
Via: Retail TouchPointsProcrastinators rejoice: Target has extended its same-day delivery and order pickup deadline to 5 pm on Dec. 24. The retailer also has added nearly 8,000 new Drive Up pickup spaces at its stores and assigned more associates to same-day services, […]
E-commerce, Retail Types, Stores
November 24, 2020
Via: CNBCBest Buy’s third-quarter earnings soared past Wall Street’s expectations, but shares dropped Tuesday as the retailer warned of headwinds from higher shipping costs, inventory challenges and lower-margin holiday sales. The retailer declined to provide an outlook for the fourth quarter […]
November 11, 2020
Via: ForbesWow, suddenly everybody is running Black Friday ads. All that advance advertising is a sure way to kill a good idea. Remember when Bloomingdale’s invited you to a Friends and Family event? You felt honored to be included and shopped […]
November 9, 2020
Via: CNBCRetail is on the rebound. The SPDR S&P Retail ETF (XRT), which tracks the group, rallied almost 8% last week, fueled by gains in names including Etsy, Best Buy, Gap and Ross Stores. Etsy shares advanced by more than 20% […]
Customer Engagement, Customer Experience, Retail Types, Stores
October 13, 2020
Via: RetailWireWalmart is taking part in a pilot program to test the viability of offering consumer electronics and technology services to its customers at a fraction of what similar services such as Best Buy’s Geek Squad cost. The retailer is setting […]
July 23, 2020
Via: RetailWireCustomers returned to recently reopened Best Buy stores in the second quarter while continuing to place online orders at record levels for the consumer electronics chain. The retailer has also made an important connection between its frontline workers and sales […]
July 20, 2020
Via: Retail DiveDespite scientific evidence that masks, when worn by everyone in an indoor setting, are effective against the virus that causes COVID-19, the issue has become a political football. Officials of the Trump Administration, including the president, are rarely seen wearing […]
July 17, 2020
Via: ForbesOver the last few days, numerous retail companies have made it mandatory for their shoppers to wear masks. Walmart, Target, Best Buy, Starbucks and countless others have all made some declaration in one way, shape, or form. Political leanings aside, […]
July 2, 2020
Via: RetailWireAs consumers have navigated their way through stay-at-home and social distancing restrictions during the pandemic, a new study says Amazon’s web traffic has soared, but other retailers are up even more. Traffic to the sites of some of the biggest […]
June 30, 2020
Via: ChargedFacebook has seen a slew of new retailers including Adidas, Puma, HP, Ford and Best buy pull their advertising as pressure mounts on the social media company to take action. The #StopHateForProfit campaign is continuing to gather pace as more […]