Outside line monitoring, reservations, time limits and mobile checkout are some ways retailers have been managing customer queues during the pandemic.
Lines outside grocers and big boxes seen at the beginning of the pandemic are expected to return in many locations as COVID-19 cases spike across the country. In California, regulations introduced at the beginning of December limit indoor capacity for retailers in some harder-hit areas to 20 percent. Retailers are also likely to be dealing with lines for vaccine shots at in-store pharmacies, in turn leading to longer lines to enter stores and drive queues.
