Customer Engagement, Customer Experience
March 6, 2020
Via: Customer Experience News & TrendsGo ahead, take the warts-and-all approach to winning and keeping customers. Researchers say it’s the better way. Instead of only promoting the great things about your products and services – and we know there are many – let customers know […]
Customer Engagement, Customer Experience
August 26, 2019
Via: Customer Experience News & TrendsYou’re great at promoting your products or services. But someone is better. Advocates love your company and what you do. They’re your cheerleaders, and they’re probably ready to tell others about it. You just might need to help them get […]
April 23, 2024
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