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How NFT Gamification Can Impact Customer Experiences in the Retail Industry in 2023

Card payments soared to 90% of retail transactions in 2021

How Amazon has eliminated friction at checkout

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

The Rise of Voice Search: Top 2 Reasons Why B2B Marketers Must Start Preparing

Tag: online search results

Customer Experience, Loyalty Programs

How Data Can Help Build Loyalty for Your Private Label Brand

September 22, 2021

Via: Retail TouchPoints

The pandemic has introduced more than 22 million U.S. consumers to online shopping channels since March 2020, fundamentally changing the way people shop for consumer packaged goods (CPG). CPG consumers are becoming accustomed to shopping for products based on common […]